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HomeRC & PowerAircraftHelicopterRadio - Futaba FASST News  U.S. Futaba Distributor.
05-16-2018 01:10 PM  4 months agoPost 1
wjvail

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Meridian, Mississippi

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Hey All... I thought a start a thread to discuss news of the new Futaba US distribution and repair business model.

At this moment Futaba products are a little hard to find in the US. I just did a Google to see if I could find a R7008SB receiver and, something I thought I'd never say, they are "no stock" or "coming soon" everywhere.

Please use this thread to post information as it becomes available.

One of the most valuable things you buy when you buy Futaba is the ability to have your equipment serviced locally, accurately and quickly. As the new repair facility comes on line please post your experience. We've all become accustom to calling Hobby Services for support - many with mixed opinions. I'm anxious to 1.) know there is a place to get my equipment serviced and 2.) know that it is a respected place with quality workmanship.

As I write this, the best information has come from Dr.Ben and is quoted below. The link provided contains some information.
Futaba USA (Hobby Radio Control divsion of Futaba Corp of America or HRC,...) is the designated importer and distributor now. Sales, service, and support will occur out of Huntsville, AL.
http://www.futabausa.com
I suppose the first indication that "HRC" is up and functioning will be the reappearance of Futaba on US shelves.

Anyone got any news?

Bill

"Well, Nothing bad can happen now."

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05-16-2018 04:56 PM  4 months agoPost 2
Papa Sal

rrVeteran

Reno, Nevada- USA

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Futaba USA site says it's going to take a few weeks before they come online. Hope everything works soon for sure. I've been a Futaba customer for 45 years!

"Everything's better inverted"

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05-20-2018 05:18 AM  4 months agoPost 3
mainblades

rrApprentice

Tucson, AZ USA

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Maybe we’ll see some of those Futaba items available here that were only available on oversaes web sites.

Greg Bartel
AMA 70898

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05-20-2018 05:38 AM  4 months agoPost 4
Dr.Ben

rrMaster

Richmond, VA, USA

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A ton of product is en route to the US via ship as we speak.

Ben Minor

Peak Aircraft/Team Minicopter Team Futaba Team Kontronik USA

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06-20-2018 01:36 PM  3 months agoPost 5
wjvail

rrKey Veteran

Meridian, Mississippi

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Can we assume the slow boat from Japan has docked in America? I suppose we are putting things on shelves and powering up computers in Huntsville in preparation for distribution? How will we know when the new distribution is up and running? Will there be a big announcement or will we simply see Futaba/OS start showing "In Stock" at our favorite re-seller?

How is HRC going to do hiring? Are they bringing people from Champagne or starting with all new people? Hiring people to process orders and work shipments is a different task than staffing the radio repair facility. Hiring someone that is capable of bench checking a Futaba 18MZ or modern FBL gyro is not on off-the-street skill. Is HRC going to fill these positions with people previously doing the job from Hobby Services? Are they bringing people from Corporate Japan to stand-up and train the new Service Center? Where do you start with a job like this?

I can only imaging the work required to get this up and running. Any updates on the progress?

"Well, Nothing bad can happen now."

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06-20-2018 02:04 PM  3 months agoPost 6
Dr.Ben

rrMaster

Richmond, VA, USA

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Product is on the water now. Service center is due to open June 25th.

Ben Minor

Peak Aircraft/Team Minicopter Team Futaba Team Kontronik USA

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