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HomeTurbine✈️Aircraft🚁HelicopterTurbine Helicopters › Jetcat service
12-18-2015 08:26 PM  3 years ago
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ron6460

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Jetcat service
Has anyone had to wait WEEKS to hear from jetcat about getting a Turbine serviced ?
" It was not me ! The sun was in my eyes Super Fly "
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12-18-2015 08:39 PM  3 years ago
modtron

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Oxford. UK

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I can't help you in the U.S., you need to contact John Redmond at JetCat USA.
If you sent it to Germany, PM me the details and I'll chase it up for yiou.

modtron
Oxford UK
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12-21-2015 11:30 AM  3 years ago
ron6460

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Phone Call
I have Called and Emailed Jet Cat it seems they have POOR SERVIVE !!!!!! That's to bad !!!!
" It was not me ! The sun was in my eyes Super Fly "
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12-21-2015 03:23 PM  3 years ago
Etan30

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The Netherlands (EUR)

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In Germany I'm most of the times happy special the last couple of years. They not alsways reply fast on emails but just give them a ring and they help you.

Kind regards

Ed
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12-21-2015 04:21 PM  3 years ago
ron6460

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Thanks Guy s
Thanks for all your P M s
Still I will call AGAIN
" It was not me ! The sun was in my eyes Super Fly "
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12-21-2015 04:51 PM  3 years ago
Jim Cimino

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NE Pennsylvania

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I'm sorry to hear that. I have not dealt with them in a few years, but I always got great service from them back then.Team Synergy, Team Scorpion, No good deed goes unpunished
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12-29-2015 06:58 PM  3 years ago
bmfrd

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Maryland

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JetCat service
They serviced my turbine over the summer and did a great job. That being said, it was almost impossible to get information from them on a consistent basis. However, I'm going to send my other one to them later this year.

My advice would be to try and not get frustrated with them and to keep calling. Eventually all will be made clear

Good luck and have a Happy New Year
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12-29-2015 07:04 PM  3 years ago
ron6460

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Call
I did call today Thanks The person that was suppose to call is GONE
Ron
" It was not me ! The sun was in my eyes Super Fly "
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12-30-2015 12:35 AM  3 years ago
JuanRodriguez

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The Villages, Florida

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So , is the person you spoke with able to help ???Been there, done that and old enough to know better.....
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12-30-2015 11:25 AM  3 years ago
ron6460

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Working on it
Yes They are working on it !!
" It was not me ! The sun was in my eyes Super Fly "
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01-01-2016 09:12 PM  3 years ago
Martin178

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Quebec Canada

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Jetcat service
It was not the same for me. I called Jetcat twice just before Christmas, both time someone answered, and following John advice, i send my P80 in. Again i was able to confirm that they did received it a few days later and that they will look at it soon.
So far, same good service that i got in the past.
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01-06-2016 01:15 PM  3 years ago
ron6460

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1-6-2016
Still No TURBINE !!
" It was not me ! The sun was in my eyes Super Fly "
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01-11-2016 06:31 PM  3 years ago
ron6460

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3 rd Phone CALL
It seems that after the 2 nd call they would have serviced it !!
3 rd CALL TODAY HAVE NOT TOUCHED IT!!! OR CONTACTED ME W T F
THIS IS THE WORST SERVICE EVER !!!1
" It was not me ! The sun was in my eyes Super Fly "
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01-11-2016 06:36 PM  3 years ago
modtron

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Oxford. UK

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You need to speak to John Redmond personally - it's the only way you will get a true reply.
JetCat USA have never been able to work on Heli systems before, when it was Bob Wilcox, so I doubt they can do them even now ?

I wonder if they have sent it to Getmany ?

modtron
Oxford UK
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01-11-2016 06:51 PM  3 years ago
bmfrd

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Maryland

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JetCat Service
They can work on the heli turbines. They repaired mine. The problem is communication or lack there of. My experience was like ron's. I sent it in with instructions. I was notified that they received it but all of the other times I called where essentially a waste of my time and provoked enough anxiety that I thought I was going to have to go out there to get a straight answer. In the end everything worked out. I got the turbine back with a list of everything that had been done and the cost was reasonable. The biggest knock on them is that you can't easil get to speak with the person working on your turbine and the long turn around time, however,they do do good work.

I hope my experience helps. I think it will turn out ok but they will test your patience

Good luck
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01-11-2016 06:52 PM  3 years ago
ron6460

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THEY HAVE IT
IT IS A TURBINE ENGINE ONLY , JUST talked to the person in charge today now I will wait and see what happens,

I also sent in Instrustions to That is why I do MOST everything MY SELF , It cant be that hard to work on ,
" It was not me ! The sun was in my eyes Super Fly "
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01-20-2016 10:52 AM  3 years ago
ron6460

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MASS THE GET F$*KED PAY! PAY! STATE

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NO Engine STILL 1-20-2016
THE WORST SERVICE EVER !!!!~!~!!!!JetCat
" It was not me ! The sun was in my eyes Super Fly "
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01-20-2016 01:08 PM  3 years ago
Mark Spies

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Houston & LaPlace

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More and more it's making me feel better that I switch over to Jakadofsky...just sayingTeam Can't Get Right Starwood Models
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01-25-2016 04:50 PM  3 years ago
ron6460

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WEEK 12
Will be Calling TODAY for the 4th phone call
" It was not me ! The sun was in my eyes Super Fly "
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02-19-2016 01:20 PM  3 years ago
ron6460

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MASS THE GET F$*KED PAY! PAY! STATE

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6 Phone Calls
Finally
After 6 Phone Calls The JetCat U S A has the WORST SERVICE EVER !!!!!
" It was not me ! The sun was in my eyes Super Fly "
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HomeTurbine✈️Aircraft🚁HelicopterTurbine Helicopters › Jetcat service
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