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11-12-2014 01:53 PM  3 years agoPost 1
FenderBean

rrElite Veteran

Fort Hood TX

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I Was Wondering If They Have A Phone Number I Can Call? I Sent My Mostro Nitro Head Back Over Two Weeks Ago And Still Nothing. I Sent A Message Via Their Contact Us Form Am No Response Either.

https://www.youtube.com/channel/UCE_rywpdgBAxA8bHVCw3VQQ

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11-12-2014 10:28 PM  3 years agoPost 2
eddiscus

rrElite Veteran

Dumont, NJ-USA

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As per Kumar2494 on the other site they are producing a new batch of blade grips. Sounds like they have a whole batch of grips that may have been mis-machined. Just speculation. Still does not excuse Carbonxtreme from getting back to you.

Logo Xxtreme 800
Logo 700
Citizen 142
Synergy 766
TDR 2

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11-20-2014 05:05 AM  3 years agoPost 3
vburge

rrApprentice

Alabaster, Alabama - US

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I hate to hear you are having these problems with your new build and support from Carbonxtreme. They have responded to me within a day to three different questions regarding parts. I even placed an order one day and found out after I got home that the parts I ordered from another company didn't fit. I emailed them that evening to add something to my order to save on shipping. By the next morning they had added the part to my order and shipped it out that day. Avant has made an awesome product with the Mostro and I hope these support issues get addressed and worked out.

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11-20-2014 02:28 PM  3 years agoPost 4
FenderBean

rrElite Veteran

Fort Hood TX

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Well They Told Me Mine Shipped AWeek Ago, But They Didn't Provide Any Tracking And It'sBeen a Week.

https://www.youtube.com/channel/UCE_rywpdgBAxA8bHVCw3VQQ

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11-20-2014 03:51 PM  3 years agoPost 5
Santiago P

rrProfessor

South West, Ohio

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I ordered FX parts from CarbonExtreme recently and got email response right away and items shipped within two days.
They are alive.

S

Team Minicopter - PeakAircraft.com
bavarianDEMON- Team Kontronik - Scorpion Motors-

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11-21-2014 02:01 AM  3 years agoPost 6
FenderBean

rrElite Veteran

Fort Hood TX

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Guess im just having some bad luck, well my head finally showed up today!

https://www.youtube.com/channel/UCE_rywpdgBAxA8bHVCw3VQQ

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11-21-2014 02:22 AM  3 years agoPost 7
carcrasher

rrElite Veteran

east coast

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How is it? was your issue resolved?

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