London, Ontario, Canada
I have a 2013 Ford Focus. I bought it used with a little over 30 000 km. The car ran fine on the test drive then never again because of the transmission.They did end up replacing a physical part in the transmission which made it a bit better. They also did several software updates which helped. However, each time they updated the computer, it increased my fuel consumption. The car lurches a lot at slow speeds when shifting gears because they (designers of car) tried to maximize fuel economy. They can make it run smoother by burning more gas and making it less efficient. This was unfortunate as I bought the car for the gas mileage. The replacement part was covered by warranty.They also told me to drive the car more aggressively as accelerating faster will make it shift through the gears better. To me this was a ridiculous solution but it actually works.Also, the more practice you get with this type of transmission, the better. Some people said to drive it like a manual which I started doing. If you give it power at the wrong time, it will bog it down and lurch - similar to letting the clutch out too quick on a standard car. Now, with practice, I can drive the car quite nicely and I have grown to somewhat like this car after over a year of owning it. I debated taking a big loss and selling it multiple times.The interior quality of the car is quite nice and it is nimbal on the road. It has firm electric steering and accelerates quickly.Unfortunately this type of transmission has a different feel for it so even when it is running correctly, it can be a little odd.Also, never let your focus roll back once you place it in park or it will cause the car to lurch when shifting gears for a few days. Usually flooring the car up to a good speed will help fix this. Avoid stop-and-go traffic.I will never buy a Ford again after this experience.If you are still considering the Ford, make sure you test drive it well at low speeds. Do stop and go's. Let off the gas at slow speeds, then give it some and see what happens.