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HomeOff Topics › DirecTV signal off, help
06-06-2014 12:13 AM  4 years agoPost 1
salrica

rrApprentice

Raleigh,NC

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Any ideas on what to do?
I was watching TV this morning and all of the sudden the signal went off, 771 is the code.
I called tech support, move here, check here, and nothing.
We had a light rain, and I thought maybe that's what is causing the problem. No, I called my neighbor next door and hers is working.
Any pointers?

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06-06-2014 01:24 AM  4 years agoPost 2
twostroke

rrNovice

Elton,LA

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I'll take a stab at it.If your system is several years old, the plastic cap covering your LNA on your dish deteriorates and water can acculmulate in it. If so,carefully remove the cap and dry things out,replace cap,and seal with something like lexel caulk. Just guessing with no other information to go on. Good luck.

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06-06-2014 03:08 AM  4 years agoPost 3
salrica

rrApprentice

Raleigh,NC

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I will.check it out.
Funny thing, after maybe 1:45 mins of back and forth with different tech and supervisors I got tired and wanted to cancel the account.
I had 2 choices, me to pay the tech visit, $45.00 or $7.00 monthly that covers tech visits and anything that happens to the system, no way.
I found that you can call for a tech visit every year for free.
They don't want to do that anymore....
They want to charge you $7.00 every month that covers tech visits and the receivers etc.... Even that they knew ahead of time that that wasn't my problem.
I decided to cancel, they transferred the call to this sweet spoken lady.
She said " I can see that you have a problem, no reception all day, the problem is not the receivers ($7.00 gone), but why do you want to cancel? What can I do to keep you as a customer?
I ended up paying $25 for the tech and no way to pay $7 per month

Don't let them take advantage.
Even this guy asking me several times "are you sure that you want to cancel the $7.00 fee???!

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06-06-2014 03:17 AM  4 years agoPost 4
CWALDO123

rrApprentice

Germantown , Tn - Shelby

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My local channels are off

Hirobo Evo 50 ,Jr9303 ((( Are Those Things Hard To Fly ?? Nah !! Snicker )))

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06-06-2014 12:41 PM  4 years agoPost 5
twostroke

rrNovice

Elton,LA

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I know what you mean hasseling with these charlatans,and all so that we can wear out our remotes trying to find something to watch,other than infomercials.

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06-06-2014 06:19 PM  4 years agoPost 6
RayJayJohnsonJr

rrKey Veteran

Midwest

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I cancelled my DirecTV service over 10 years ago, but still get a monthly statement in the mail showing a 'zero' balance. Bunch of thieves and idiots IMO.

There, their and they're. It's really that simple.

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