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Home🌌Off TopicsOff Topics News & Politics › Washington's Obamacare website draining debit accounts, people can't buy Christmas gifts
12-15-2013 03:28 AM  5 years ago
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dilberteinstein

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texas - USA

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Washington's Obamacare website draining debit accounts, people can't buy Christmas gifts
For the second week in a row, the Washington Healthplanfinder website is down, and it's causing problems for people who are dealing with billing issues. Some of them say the website is mistakenly debiting their accounts.

Shannon Bruner of Indianola logged on to her checking account Monday morning, and found she was almost 800 dollars in the negative.

“The first thing I thought was, ‘I got screwed,’” she said.

The Bruners enrolled for insurance on the Washington Healthplanfinder website, last October. They say they selected the bill pay date to be December 24th. Instead the Washington Healthplanfinder drafted the 835 dollar premium Monday.

Josh Bruner started his own business this year as an engineering recruiter. They said it’s forced them to pay a lot of attention to their bills and their bank accounts.

“Big knot in my gut because we're trying to keep it together,” said Shannon Bruner. “It's important to me that this kind of stuff doesn't happen.”

They're not alone.

One viewer emailed KING 5 saying, "They drafted my account this morning for a second time."

Another woman on Facebook with a similar problem commented, "We are all in the same boat."

“We've got to figure out how to get money to pay the bills for the next week or two until we have another check come through,” said Josh Bruner. “It's just crazy.”

Washington Healthplanfinder emailed the Bruners a few days ago telling them to log in to view their invoice, something they couldn't do because the website has been down. The Bruners haven't been able to get through on the helpline either. They finally contacted Healthplanfinder administrators by posting a message on their Facebook page.

Washington Healthplanfinder tells KING 5 their staff is looking into the problem.

Until it's resolved, the couple is putting their best face forward.

“We haven't bought anyone's Christmas gifts yet,” said Shannon Bruner. “We're just kind of waiting.”

“We wrote a check to our nanny last week, it isn't going to work,” said Josh Bruner. “So she can't get paid.”

http://www.kgw.com/news/Enrollees-r...-235244701.html

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You can keep your bank account if you like it.
90% of life is "showing up"
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12-15-2013 04:42 AM  5 years ago
Noobyflyer

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Clearwater, FL

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Shame because the people that are going to the exchange are the same poor bastards that got their health plans cancelled after Obama told them they could keep them. Now they get this additional kick in the nads?

Dude, if anything would keep people from enrolling it would be the chance that they could have their cash removed from their accounts by signing up. Talk about Obamacare repellant, especially in this " booming" economic recovery he says we're in.

F that
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12-15-2013 04:54 AM  5 years ago
helicopter

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Omaha, Nebraska

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Dude, if anything would keep people from enrolling it would be the chance that they could have their cash removed from their accounts by signing up.
Post this in BIG LETTERS for all to see and read!
I love gravity, it always keeps my feet planted when I fly!
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12-15-2013 04:57 AM  5 years ago
helicopter

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Omaha, Nebraska

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You can keep your bank account if you like it.
This TOO in really Big letters....!
I love gravity, it always keeps my feet planted when I fly!
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12-15-2013 05:01 AM  5 years ago
Dennis (RIP)

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Oregon

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The stories are hard to swallow since the news that the backside of the web site has not been built yet. That means the frontside is the side you see. The backside is the shopping cart and in protocals and connections to the banks that processes your credit cards and whips money around cyberspace to places specified. It's a complicated system and there are rather expensive banking fees to pay for moving large sums if money that way. But once in place and tested properly, it works very well for about 98% of transactions.

As a matter of fact, as an ex Internet retailer I remember those banking fees charged to me for shopping cart transactions. There were many, many months when those fees exceeded $3000.00 per month. That's no joke and I was on the phone with my bank regularly to negotiate lower fees. Sometimes I succeeded. Most of the time, not.

I suppose they could process those transactions by hand. But, with inexperienced people, that could be clumsy, fraught with tons of errors and extremely time consuming.

The important issue is that it does not matter if any of the above is true or not. The only thing that's important is that if these kind if stories keep hitting the news, it's bad news for ObummerCare.

That's good news for America.

Liberty once lost, is lost forever.
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12-15-2013 03:53 PM  5 years ago
fla heli boy

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cape coral, florida

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and somehow, some way, Paypal works every time....
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