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🏠HomeVendor Promoted Content › Thanks, Horizon Hobby!
05-10-2013 08:55 PM  6 years ago
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wrongler

rrProfessor

Brewerton, New York

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Thanks, Horizon Hobby!
Just to recognize one of the great dealers in the hobby. I sent HH a AR7200BX that was not working. They returned a BNIB AR7200BX FREE OF CHARGE! The invoice said " Free of charge in the spirit of customer service". Much appreciated HH Thank You!
Bill Whittaker
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05-10-2013 10:05 PM  6 years ago
RaymondJ

rrNovice

edmonton ab canada

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Thats excellent man, A friend of mine had a similar experience yesterday. They definitely take care of you.
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05-10-2013 11:02 PM  6 years ago
1heliman

rrApprentice

us

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They have always been great to me too. Thanks for giving them props , Wrongler. That was nice of you.
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05-10-2013 11:24 PM  6 years ago
wrongler

rrProfessor

Brewerton, New York

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While we are on the subject, I crashed a heli because of a BEC from CC, A little over $400 worth of damage to the heli, I emailed them, And they told me to send them the BEC and the receipt and they would replace it. They did and it was a $21 new idea BEC. Not impressed!
Not quite the same as HH, I sent the AR7200BX in for repairs expecting a bill and, surprise, NO CHARGE for a BNIB.
Bill Whittaker
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05-11-2013 12:55 AM  6 years ago
BladeScrape

rrApprentice

Warren OH. US

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HH is 2nd to none when it comes to customer service .Bladescrape
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05-11-2013 01:29 AM  6 years ago
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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Always great service from Horizon Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!
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