RunRyder RC
WATCH
 1 page 560 views POST REPLY
HomeVendor Promoted Content › Not impressed with Experience Rc
04-05-2013 10:31 PM  6 years ago
Topic Vote0Post 1
NitroCircus

rrNovice

Joplin, Missouri

MyPosts All Forum Topic
Not impressed with Experience Rc
Finally got to order my Trex 550 dfc Wednesday at 10am and they said they would have it out at 3pm...
That never happened, so i call Thursday and they tell me it will be shipped out that day, and i would receive it today because i payed for priority overnight almost 80$...
That never happened, but they sent me a e-mail saying they did with a Fed ex tracking #, it just says info received.

I call fed ex and they said they don't have it, that the sender never dropped it off. So now i have to wait till Monday to call experience rc to see what the heak is going on, because it says they are going to the Toledo show.
Sorry to bore you guys, I just had to vent a little bit.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-05-2013 10:40 PM  6 years ago
Helicrazy4

rrVeteran

West Virginia

MyPosts All Forum Topic
I am sure they will make it right, They are top notch company! I have been buying from them for a few years never had any issues, Great company to deal with !Following Jesus
SHARE  PM  EMAIL  Attn:RR  Quote
04-05-2013 10:48 PM  6 years ago
Andy from Sandy

rrElite Veteran

Bedfordshire, UK

MyPosts All Forum Topic
Looks like they should start by sending you back that $80. That would put them on the road to making it right.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-05-2013 10:58 PM  6 years ago
NitroCircus

rrNovice

Joplin, Missouri

MyPosts All Forum Topic
Quote Andy from Sandy
"Looks like they should start by sending you back that $80. That would put them on the road to making it right."

That's what i pretty much said when i e-mailed them.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-05-2013 11:22 PM  6 years ago
Andy from Sandy

rrElite Veteran

Bedfordshire, UK

MyPosts All Forum Topic
It is not good to receive false promises. I hope as Helicrazy suggests they are a good company to deal with.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-05-2013 11:24 PM  6 years ago
NitroCircus

rrNovice

Joplin, Missouri

MyPosts All Forum Topic
Me to, this is my first purchase from them.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-05-2013 11:55 PM  6 years ago
MichiganFlyer

rrElite Veteran

Lansing,MI

MyPosts All Forum Topic
Experience is an awsome company. Many people don't actually realize how small of a company it is. I have been to thier shop and half there items are on rollar racks ready go mobile and serve you at a funfly. With Teledo this weekend they may have been heading there and messed things up with the confusion of packing up too.
They are a stand up company and provide alot of funflys with parts at the funflys. They pretty much take thier entire stock to the funfly.
Days leading up to events do cause online order problems. I have had them.
I do believe they will make it right with you.
Remember this is still just a small company that does tons for our hobby.
Friends don't encourage friends to fly helis! It can cause part shortages.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
04-06-2013 12:02 AM  6 years ago
Bubba Gump

rrApprentice

Dayton, Oh

MyPosts All Forum Topic
You also have to understand most of there staff is at the Toledo show. They normally roll in to Toledo on Weds. I'm sure they will make it right though.Team Compass Models, Team Hitec and KBDD
SHARE  PM  EMAIL  Attn:RR  Quote
04-06-2013 12:36 AM  6 years ago
NitroCircus

rrNovice

Joplin, Missouri

MyPosts All Forum Topic
They just called me, i have to say they are very professional, they explained what happened and offered me my shipping costs back, i said you can keep it and instead send me a digital align pitch gauge was only 30$ they said they will do it, and also gave me a new tracking number and said the package will deff be here Monday. Thanks experience rc!

Sorry mark for putting it in the wrong category.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 560 views POST REPLY
HomeVendor Promoted Content › Not impressed with Experience Rc
 Print TOPIC  Make Suggestion 

 4  Topic Subscribe

Thursday, July 18 - 1:27 am - Copyright © 2000-2019 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online