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HomeRC & PowerAircraftHelicopterRadio - JR DMSS › JR 9303 2.4 ghz Issue
02-24-2013 11:48 PM  5 years agoPost 1
SANTINO66

rrNovice

Miami, Florida USA

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My radio have the phrase MODULATION and presents some failure when the switch go ON... i don´t see nothing in the display someone has this fail?

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12-15-2013 12:50 AM  4 years agoPost 2
reset_1974

rrNovice

Huelva, Spain

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I have the same problem since yesterday.
I noticed rare characters on screen , so i changed model number to anyone with those characters and anfter rebooting, the transmiter only does a little flash and there is nothing in the screen.

I´ve checked the fuse as someone says but it is ok.

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12-15-2013 01:29 AM  4 years agoPost 3
dkshema

rrMaster

Cedar Rapids, IA

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In both cases it needs to go back to Horizon Hobby for repair. The operational programming has been corrupted.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

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12-15-2013 01:30 AM  4 years agoPost 4
dkshema

rrMaster

Cedar Rapids, IA

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I don't know where you send your radio for repair if you live in Spain.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

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12-15-2013 11:33 AM  4 years agoPost 5
reset_1974

rrNovice

Huelva, Spain

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When it was covered by warranty i sent to horizon in eeuu and they repaired it by changing Q1 transistor. I think this transmitter has many issues when charging.

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12-16-2013 03:21 PM  4 years agoPost 6
SANTINO66

rrNovice

Miami, Florida USA

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finally i change the radios because repairing are very expensive in Horizon....

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12-18-2013 01:02 AM  4 years agoPost 7
dkshema

rrMaster

Cedar Rapids, IA

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I think this transmitter has many issues when charging.
You and a handful of others world-wide had this problem. That hardly makes "many issues with charging" when you consider the millions of successful battery charge cycles the world over, and the number of people who just continue to use their JR 9303 year after year with no issues at all.
i change the radios because repairing are very expensive in Horizon....
I don't know which planet you live on, but here on earth, Horizon Service center goes above and beyond the call of duty when it comes to customer service and repair costs. I once had them go through three JR8231 servos that had been in heli service for more than six years. They replaced the wiring harness in in all three, and replace the pots in all three, for $20 a pop. The few additional times I've had a service item for Horizon, they have usually simply replaced the item free of charge, in or out of warranty.

Most recently, my USB dongle for my Phoenix simulator died after one too many mall shows and small children. I purchased my copy of Phoenix directly from RunTime Games in the UK many years ago, and told the Horizon Service center just that. A week later, I had a NEW Phoenix USB dongle at my doorstep in the afternoon mail, replaced at NO CHARGE.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

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12-18-2013 08:16 AM  4 years agoPost 8
reset_1974

rrNovice

Huelva, Spain

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I think Horizon has an excellent service too. I used two times and they were excellent.

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