RunRyder RC
WATCH
 1 page 4115 views POST REPLY
HomeRC & Power✈️Aircraft🚁HelicopterRadio - Spektrum DSM › Spektrum TM1000 troubles, not displaying info on DX8
01-09-2013 04:10 AM  7 years ago
Topic Vote0Post 1
pjones

rrNovice

Vancouver, Canada

MyPosts All Forum Topic
Spektrum TM1000 troubles, not displaying info on DX8
I've been having some issues with the telemetry module that came with the DX8 I just got this christmas. I've sent HH an e-mail to see if they could help me figure out what is causing my problems however I wanted to see if anybody else has heard of similar issues and possibly help point me in the right direction. I've spent a fair amount of time reading through old threads but haven't been able to find anything too similar. I'll post the e-mail that I sent to Spectrum.

"Hello,

I'm experiencing a number of issues which are all related with the TM1000 module. I'm trying to bind the telemetry to my AR8000 and my DX8 however I'm not able to get a proper bind that displays correct external voltage or temp readings.

I've plugged all my servos and gyro into the RX along with the TM1000 into the data port.
I've plugged my voltage and temp sensors into the Y harness and connected that to the temp/volt input slot.
The other end of the data plug is in the appropriate data slot on the TM1000.
I've depressed the bind button on the TM1000 and held it in until the orange light flashes rapidly on all three units (satellite RX being the third unit).
I hold the trainer button in on my TX and power on continuing to hold in the button until the display shows that it is binding.
I stand 8-12 feet away from the RX while I preform the bind.
I'm finding that the TX and RX bind correctly however the TM1000 orange light continues to flash while the red light stays on constant while the RX and SAT display solid orange lights. The system controls the servos correct but no info is displayed on the screen.

Alternately, I'm finding when the units do bind with telemetry info displayed my voltage very slowly creeps up from 0.0V at 0.1 volt increments while the temp reads -12 F. I've plugged in the voltage and temp sensors one at a time and found the voltage sensor will display correct voltage however the temp sensor only displays -12 Deg F (It's 72 Deg F in the room).

As per the instructions I've connected the red lead to the positive terminal and the black lead to the negative terminal of the external power source (3 cell Lipo).

This is all new equipment recently purchased so there is no possibility of crash damage as the system has not made it off the ground yet.

Could you please provide me with some guidance as to how I can get this TM1000 to deliver proper information as well as bind correctly."

I followed up with additional info...

"I've done a lot of research to try to determine a solution (both before sending you the original question as well as after) and I've found another individual who had a red light intermittently blink on his AR8000. He determined that his BEC Speed controller was not providing enough amperage to his RX and equipment.

The specs on my Align RCE-BL35G speed controller spec an allowable 2 Amp peak draw. My equipment in my heli on the low voltage side is as follows:
4 - Spektrum H3020 Servos
1 - Spektrum AR8000 Receiver
1 - Spektrum TM1000 Telemitry module with Temp and external voltage sensors.
1 - Spektrum DSMX Satellite
1 - JR G370 3D Gyro (operating Current is 70mAh)

I can't find operating current specs anywhere for Spectrum products so I'm not able to preform a proper load calculation. Can you please help me out with this so if I need to purchase a different speed control then I can be sure that I am getting one with a proper BEC supply.

Another observation that I would like to mention is that the TM1000 becomes warm to the touch after around 1-2 minutes of being powered up. Its probably nothing but I figured I should mention it just in case it can help.

Thanks"

Any chance anyone here knows that the red and amber lights mean when they are illuminated? That may help in determining the cause of the problem if it turns out that the ESC is supplying enough juice to the controls.

The difficult thing about this is that the problems are inconsistent. When the telemetry decides to connect to the transmitter sometimes it will display 0.0V and -12 deg. while other times it will simply display "---" for each value.

I measured the resistance of the temp sensor and I got 10.4K Ohms at 71 Deg F room temp.

It's a long post, I know! Any help that could be provided would be greatly appreciated.

Thanks.
pjones
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-09-2013 07:35 AM  7 years ago
aerocal

rrApprentice

Central California

MyPosts All Forum Topic
My first suggestion is that you dont use the little button on the TM.I wont go into the reasons why.I just found it is a PITA and it is possible to jam the little bugger so it gets stuck in.It also takes 3 hands to do it that way and its almost impossible to get distance unless your arms are 10ft long.
For reliable binding put a Y in the data line and plug a regular bind plug in and do it that way.Hands free too.
Im not sure how you managed to get 10-12 ft away while holding the button.Thats a monumental task in itself.

If your running 4 servos a gyro the Rx and a TM unit I can about guarantee 2 amps isnt enough.The current inrush during the bind/connect process may just be too much.Try binding initially with an adequate battery pack and then plug the BEC in and initialize it with everything prebound.

What are you seeing for Rx voltage? Thats what you want to watch.

The red led on the TM is the rpm sensor indicator.It will generally be on when you powerup and then go off if there is no rpm function attached.
The red led on the AR8000 is the indicator for Holds.It has nothing to do with power supplied.It indicates the Rx has lost communication with the Tx and went into a Hold condition and then reconnected.A powercycle of the Rx clears the Hold indication which blinks once for every Hold it records since its last powercycle.
The orange led on the TM is basically the same as a Rx.Fastblink for bindmode and solid when connected.
In DSM2 mode the orange led may blink slowly on the 8000 only.This indicates that it has rebooted since the Tx was last powercycled.

Be very very careful which port you plug the sensors into.If you apply Flightpack voltage to the wrong port even momentarily it will damage the TM module.You may also have a bad data lead or a bad TM module.Its kind of hard to say.Try binding everything without the temp,volts and servos plugged in.See if it will work and show Rx voltage and FL data and then go from there.
You need to get Rx,remote and TM in fastblink and all solid after bind.If you cant get that far then you need to go back and find out why.Once it is bound and you have basic telemetry data then plug everything else in.

Are you absolutely sure nothing is plugged in upside down?I know it sounds dumb but it happens.Double check.On the 8000 the ground(brown)wire on the servo lead is toward the frontside of the Rx where the channels label is.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-10-2013 07:04 AM  7 years ago
pjones

rrNovice

Vancouver, Canada

MyPosts All Forum Topic
Yes, it has been quite a challenge binding using the little button. I've made myself a switch inline with the battery to make binding easier. I've found I can release the bind button once power is established at the RX and the orange lights continue to blink on all three devices, I move the transmitter away and power it on after the RX is in bind mode (motor is disconnected during binding for safety).

I picked up a Y adapter today and tried binding using the method you suggested. Results were the same as before. I also Picked up and installed a separate BEC (Castle Creations BEC 10 Amp peak) before trying the bind. I removed the Red wire (middle on plug) from the ESC's plug so I'm not using the ESC's BEC at all anymore.

Could someone confirm that the TM1000 data port cable is wired correct. It seems odd to me that the wire colours would not be consistent on all ports of the TM. You can see what I am talking about in the photo below. As you can see the wire colours are as follows:
Amber,Brown,Red - Red,Brown,Amber
Could be nothing but I would have expected the wires to be in the same colour order (Amber,Brown,Red - Amber,Brown,Red).

My voltage being supplied to the RX is 5.08V measured with a multi-meter.

Thanks for the warning about the sensor/port locations. I've been careful not to plug any sensors into undesignated ports.

Upon further inspection it seems that the TM completed bind with the other devices (solid amber lights on all three) but the TM's amber light disappears after about 30-60 seconds. During this process the only thing transmitted to the TX is a "0.0V" warning and a "0V RX" warning. When I scroll to check for displayed info on the Telemetry screen it only displays the "---" for values.

These plugs are not like the Futabas that I'm used to, it looks like it would be easy to plug them in backwards. I've been keeping an eye on them as I plug them in to make sure they are in the proper orientation as I go. I've double checked and triple checked and I can say with confidence that all the plugs are oriented with the Brown(-) closest to the RX label, Red(+) in middle, and the Amber(Ω) farthest from the AR8000 Label.

I've pulled the TM so that it is as far away from the ESC and BEC as possible however that does not seem to be the issue either.

If the colour pattern of the wires isn't the cause then I'm really running short of ideas as to what it could be.

SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-10-2013 08:59 AM  7 years ago
aerocal

rrApprentice

Central California

MyPosts All Forum Topic
Ok.It sounds like either the connector cable or the TM itself is bad.Yes the orientation of the wires changes from the servo type end to the jst plug that goes into the TM.Ive made custom connector cables from a servo plug pigtail and a half as remote Rx cable.You have to be very careful about making connectors to keep the orientation correct but with basic care and double checking its a simple task.Id try a different connector lead and of thats no good get the TM replaced.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-10-2013 01:16 PM  7 years ago
AtTheCross

rrVeteran

Southern CA

MyPosts All Forum Topic
Here is what I had to do, start from a NEW model and bind then program the modelALZRC 380 Spirit Black, Align 550x Spirit Pro
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-10-2013 11:56 PM  7 years ago
meowguy

rrVeteran

Saco, ME

MyPosts All Forum Topic
💎Sustaining Member
Also, you do know that sensors can only be plugged into certain ports on the T 1000. If you don't do it right you will get strange results. I don't understand what you are doing with the toggle switch. 9 out of 10 times a failure like this is operator error. Rip it all apart, read the instruction book completely and try again.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-11-2013 04:44 AM  7 years ago
jschenck

rrProfessor

La Vista, NE.

MyPosts All Forum Topic
unplug all the sensor cables from the TM1000, then bind with the TM1000 plugged into the RX.

I do use the bind button on the side and it is a pain. But as you found I don't have to hold it there. I also get a battery pack, switch and hook it all up. Then while holding the TM1000 bind button in turn on the power. All the RX lights are blinking in bind mode including the TM1000. Then I turn on the TX with bind button pressed. Make sure it all binds/syncs.

do need to be careful not to lock the TM1000 button down. I found that could happen with the TM1100 pretty easily.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-11-2013 09:31 AM  7 years ago
aerocal

rrApprentice

Central California

MyPosts All Forum Topic
On the binding procedure.The AR8000 is capable of Smartsafe or Preset failsafe mode.If you keep bindplug in(or button depressed)through the entire process it will bind with Smartsafe.
This means that in the event of a Hold(loss of connection)situation
that the primary control surfaces will "Hold last position".
If you remove bindplug or release button after you have fastblinks but before you actually bind it will be in "Preset mode".
This means that when the Rx goes into Hold that the primary control outputs from the Rx will move the servos to the preset positions of the sticks during binding.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-12-2013 07:46 AM  7 years ago
pjones

rrNovice

Vancouver, Canada

MyPosts All Forum Topic
Well the good news is that I may have figured out the issue... I picked up a TM1100 because Im quite short on space now that I'm running with a separate BEC (and honestly I'm tired of dealing with this TM1000). Upon inspection of the components I found that the "Y" harnesses are wired different between the two models on the male end. The short "Y" is from the original TM1000 while the long "Y" is from the TM1100. Its hard to see but the red wires are in the middle...

I've looked up on HH website and looked at the pictures of the accessories for the telemetry items and It looks like the original "Y" harness that was supplied with my TM1000 is wired incorrect. I confirmed this discovery when I zoomed in on a frame of the installation video that HH has on their website for the TM1000. I took a snap shot of the frame as seen in the next photo. As you can see the wire colours are Amber,Brown,Red - Amber,Brown,Red. That means that my original "Y" harness was sending voltage to the signal terminal.

The bad news is that it may have claimed the life of the TM1100 before I figured this out.

It's such a bitter sweet moment right now. It will sure be nice if this is the issue so these problems can all be over soon.

I'll keep you updated as to what happens with warranty if it turns out to be a defective "Y" harness. I'm going to the LHS tomorrow so I will look at another TM1000 to confirm 100% that the "Y" I have is in fact incorrect before sending the items to HH for warranty.

meowguy - The toggle switch just makes it easier for me to apply power to the system. It takes two hands for me to connect my battery with the Ultra Plugs while it only takes two fingers for me to turn the switch from Off to On. Since one hand is tied up with holding the bind button in I needed a device to help me. I was going to put a smaller switch on the power lead going to the RX but I wanted something that was going to be removable after binding was complete and big enough that was easy to grab with my big thumbs. This switch fit the bill since it didn't add any extra connectors or splices once removed and it's plenty easy for me to hold.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-12-2013 07:53 AM  7 years ago
pjones

rrNovice

Vancouver, Canada

MyPosts All Forum Topic
With the colour and lighting in this photo it is hard to see the colours but my TM1000 wires are not in the same order as the wires in the HH demo video mentioned on my previous post. The red wires on my TM1000 are both in the middle...

SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
01-12-2013 10:55 AM  7 years ago
aerocal

rrApprentice

Central California

MyPosts All Forum Topic
Just Wow.Good catch.First Ive heard of that.So it looks like a y with the wires installed in the plug backwards.Ill have to file this one in my diagnostic loop.Just WOW.Never would have dawned on me.Always double check wire orientations even on stuff thats new out of the bag.
Thanks for the update.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
03-14-2013 07:35 AM  7 years ago
pjones

rrNovice

Vancouver, Canada

MyPosts All Forum Topic
In short, problem resolved
Well it's a bitter sweet ending to this story but in short the parts were replaced and it was at no cost to me.

In long...
I proceeded to contact HH again through E-mail since they didn't respond to my first report. This was my mistake since I thought I could submit a problem from the "Spektrum Community" webpage using the "Report an Issue" link that allows you to submit issues. I didn't get a reply to tell me that I need to file a claim using a different link but I did get a reply that confirmed that they received the letter. I eventually got it right and sent an e-mail to the warranty claim centre. I wasn't to happy to see that they expected the customer to pay for the shipping expenses on a product that is faulty due to a warranty issue so I wanted to resolve that issue first before I sent the parts. After a couple e-mails back and forth waiting a week for a reply each time I ended up having to call them during my work hours so the process could speed up a little. I talked to a fellow and explained my issue to him and expressed that I didn't feel it should be my responsibility to have to pay for shipping or duties during the warranty process since this is clearly the fault of an ill-manufactured part. He was not able to authorize that so I requested to speak to the manager on floor. The manager was not available at the time and they told me that they would call me within the following day. As promised I received a phone call from the manager and before I had to explain anything he told me that he would have the shipping and duty expenses covered both ways. I was e-mailed a waybill and attached it to the package with the broken parts. Parts were mailed out, spent 5 days in shop and new replacements were shipped back to my door. I am happy with how they handled the issue up until I opened the package to read the return packing slip that said...

"Found both Telemetry units burned beyond use. As a one time curtesy, replaced both TM units free of charge.

Please be sure to review user manual instructions before attempting to use TM units. This will insure longer life for your equipment.""

This made my blood boil! I previously sent them a description of what happened, I described and sent pictures of the faulty parts, I spent A LOT of my own time as well as everybody else's time online troubleshooting the problem for them and they have the audacity to turn around and tell me that they did me a favour by replacing the modules and that I need to be more careful next time. ME! They are the ones that let that faulty part slip past quality control, they are the ones that put the faulty part in the box! It sucks that I had to send parts in for warranty repair when the items were right out of the box new as it is. It slowed down my build and dropped faith my in the product. Mistakes happen though, I get it. To turn around and flat out blame the customer for their own mistakes is beyond terrible service. A simple "sorry for the inconvenience" would have sufficed but what they sent me was a slap in my face and an insult to my intelligence. When I make a mistake I own up to it and take responsibility for it. I expect others to do the same. I don't judge people on the mistakes they make, I judge them on how they handle them. Spectrum still needs work.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 4115 views POST REPLY
HomeRC & Power✈️Aircraft🚁HelicopterRadio - Spektrum DSM › Spektrum TM1000 troubles, not displaying info on DX8
 Print TOPIC  Make Suggestion 

 4  Topic Subscribe

Friday, April 3 - 10:09 pm - Copyright © 2000-2020 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online