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› how do I get a hold of hyperion for warranty work?
08-12-2012 05:56 PM  6 years agoPost 1
jimdandy

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chinohills ca usa

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purchased super duo 3 from readyheli but they say manufacturere has to warranty output #1 keeps saying battery connction error and wont let me out of balance screen charger is less than 1 yr old

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08-12-2012 06:11 PM  6 years agoPost 2
Heli 770

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USA.

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08-13-2012 04:12 AM  6 years agoPost 3
HeliMan Dave

rrVeteran

Suburban Chicago

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Jim, let me know what the issue turns out to be. I am now getting the same (or similar) message but it's my #2 port.

My 720i Super Duo is over a year old now however.

I'm going out of town but I will try it several more times when I return.

It shouldn't make any difference but I started sync charging about a month ago.

Logo 700 / 600 / 500 V-Bar NEO / Blade 180CFX / mCPX BL / Nano / V-Control

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08-13-2012 03:29 PM  6 years agoPost 4
MrMel

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Gotland

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Is it at end of charge it's doing it?
If so, let me know.

Gone fishing..or hunting..or something
My site: http://heli.dacsa.net - VBar videos and more

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08-14-2012 01:40 AM  6 years agoPost 5
RCSavager

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Topeka, KS

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I just moved from Phoenix, Arizona and know for a fact that JC @ Empire will be happy to help. I just stuffed a Hyperion battery this last month and they warrantied the taco'd pack at a replacement cost. I have his cell number but giving that out would have folks from the valley down there chasing me around with pitchforks.

Tell him Dale sent you, maybe he'll thank me on my next order.

Once you try steak, is hard to go back to hotdogs.

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08-14-2012 02:14 AM  6 years agoPost 6
jimdandy

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chinohills ca usa

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it is giving me the error when its at about 95-97% charged and once I go into the balance screen it wont let me back out. I have to restart it two or three times for the battery to complete charge

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08-14-2012 03:15 AM  6 years agoPost 7
blissinindy

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Indianapolis, Indiana - USA

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jimdandy, I have had EXCELLENT experience working with JC at Empire on Hyperion Charger warranty issues. Just call Empire and ask for JC. Tell him we sent you.

No idea on battery warranties though ...

Bryan

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08-14-2012 05:57 PM  6 years agoPost 8
MrMel

rrProfessor

Gotland

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@jimdandy

I have a possible solution for you, not needing to send in the charger, but I'm currently away on IRCHA.
Please PM me your email address and I will send you some files.

Gone fishing..or hunting..or something
My site: http://heli.dacsa.net - VBar videos and more

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08-14-2012 07:10 PM  6 years agoPost 9
Raydee

rrKey Veteran

Western New York

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Fredrik I would be interested in those files too, I have the same problem with both my super duo chargers.

The Future of Nitro is ELECTRIC

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08-15-2012 03:38 AM  6 years agoPost 10
blissinindy

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Indianapolis, Indiana - USA

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Interested to hear what you've come up w/ MrMel!! :-)

Thinking about the problem, I had a basic question - have folks tried checking the integrity of the balance connector at both ends and reseating it at both ends? I know I had one bad balance connector a while ago - problem was intermittent, but tracked w/ the connector ...

Regards to all,

Bryan

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08-20-2012 11:50 PM  6 years agoPost 11
HeliMan Dave

rrVeteran

Suburban Chicago

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Fredrik, yes... It's coming up with the error at the end of the charge cycle. Seems about a minute or less after hitting 90%.

It does let me restart it but it just errors out again after a minute or so.

Sorry I didn't make it to IRCHA this year.

Do you have a fix/solution?

Logo 700 / 600 / 500 V-Bar NEO / Blade 180CFX / mCPX BL / Nano / V-Control

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08-25-2012 04:43 AM  5 years agoPost 12
DaveW

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Newark, DE

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yeah, mine does it too at the end. What is the potential cure?

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09-07-2012 02:10 AM  5 years agoPost 13
jimdandy

rrNovice

chinohills ca usa

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thanx everyone finally got ahold of someone willing to help me and I cant say enough about their prompt and helpfull service hope everyone gets their issues resovlved with the ease I did

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09-10-2012 06:32 PM  5 years agoPost 14
DaveW

rrApprentice

Newark, DE

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mine broke a wire off the harness last week. popped out the pin and resoldered. all good since.

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