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HomeRC & Power✈️Aircraft🚁HelicopterFlybarless Rotor Head SystemsFutaba CGY › OLED replacement If anyone cares
01-01-2020 01:29 AM  25 days ago
JLF92677

rrApprentice

Southern California

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I've had several G701 and CGY750 OLED screens replaced by FutabaUSA this year. Last time in Oct 2019. Skylar McDaniel at FutabaUSA did a FABULOUS job in replacing the OLED and checking out the gyros with very fast return time, plus service fee was very reasonable. You can reach Skylar at: smcdaniel@futaba.com / 256-461-9399 x 418.

Good luck!
Joe
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01-01-2020 10:04 AM  25 days ago
Yeager

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Cascais, Portugal

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wjvail I have called FutabaUSA several times but haven't gotten a rely. In fairness it's Christmas and I'm sure they are swamped. I considered calling Tony Stillman at Radio South but they are out until Jan 1.
I’m sorry to hear about your unpleasant discoveries of failed FUTABA OLED screens. The failure of the OLEDs is a design and quality fault by FUTABA. The failure of FUTABA to supply replacement OLEDs is simply unacceptable. The GY750 production is not that long ago. This experience will certainly see its customers seriously look elsewhere for future purchases.

I’ve had a reply from Ripmax UK, who seems to manage Futaba repairs, saying that they don’t have stock of the units and believe that Futaba Japan is also out of stock. So, like you, I sit back with 2+ failed and useless expensive GY701 units, and hoping that my 3 GY750 units will last longer.

Please keep us updated if you have any success with sourcing units in the US, and block 4 for me please, if so. Thank you.
Robbe Nova Cuatro Gas/Nitro, Futura Nova Nitro, Futura SS Nitro, Vario Scale S300C/1002/21 Gas. H9 Piper Pawnee 40 Nitro, AeroWorks Extra 300 Gas.
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01-01-2020 10:07 AM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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No.
But doing the bankruptcy you could not get them
Since things settle down now you may be able to
Lets do the time warp againnn !
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01-01-2020 12:39 PM  25 days ago
wjvail

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Meridian, Mississippi

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JLF92677 I've had several G701 and CGY750 OLED screens replaced by FutabaUSA this year. Last time in Oct 2019. Skylar McDaniel at FutabaUSA did a FABULOUS job in replacing the OLED and checking out the gyros with very fast return time, plus service fee was very reasonable. You can reach Skylar at: smcdaniel@futaba.com / 256-461-9399 x 418.
From post #3:
JLF92677 To replace OLED they charge $40 for OLED plus $20 for labor plus $11.25 for shipping US or $29.25 Intl including Canada.
So you've had repeated failures of your Futaba gyro screens and you've been paying them $71 apiece to have them repaired? Is that good service or a shakedown? Is this a win or fail for Futaba?

As I mentioned in a PM, I've called Skylar in the past and found him very helpful. Unfortunately he has been unable to return my calls on this issue. A friend who is also looking for replacement screens has received an email from Futaba saying the screens are out of stock. Given that it is the holiday season, and assuming the screens don't currently exist, I can understand why he would choose to answer more important calls.

So going back to post #18, I'm looking for an alternate source.
"Well, nothing bad can happen now."
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01-01-2020 01:19 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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The screens on the 701 and the 750s just A poor product
So I jumped over to Bavarian demon I know my PC works all the time and my phone

It’s a shame I like the 750 and 701

The new Futaba Gyro uses a viewer instead of a screen
Did..
Futaba know something???
Lets do the time warp againnn !
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01-01-2020 01:25 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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https://wheelspinmodels.co.uk/i/313799/

Expected January 13th
Lets do the time warp againnn !
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01-01-2020 01:49 PM  25 days ago
wjvail

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Meridian, Mississippi

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A&J https://wheelspinmodels.co.uk/i/313799/

Expected January 13th
Nice find! I will be out of the country until later this month. I was hoping to get these headed my way so that when I returned, I could get busy installing them. As it is, it looks like I'll have to take up the task of finding parts mid January and won't be able to program and fly my X-Cell with new servos until late this month. If I could back-order these with Futaba I would. That way they'd ship ASAP.

Disappointing but life goes on. It's only a hobby and I have other models to fly. In fact, I've got a new CGY760 in one of my models and I could afford to spend time getting it just so.
"Well, nothing bad can happen now."
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01-01-2020 02:00 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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boy this make you just go out and get one of those new OLED

Doubt it !!!
Lets do the time warp againnn !
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01-01-2020 02:01 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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check this out ..just maybe

https://www.mouser.com/ProductDetai...MZ3%252BWfv8%3D
Lets do the time warp againnn !
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01-01-2020 02:49 PM  25 days ago
wjvail

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Meridian, Mississippi

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Nice... But I wonder... The dimensions for the screen in the link are ~65 x
~20mm. I just ran to the garage with a machinist's scale and the 701 screen is closer to 30 x 8mm. Bummer. At 30 bucks a piece, I had 5 of them in my cart.
"Well, nothing bad can happen now."
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01-01-2020 03:04 PM  25 days ago
JLF92677

rrApprentice

Southern California

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wjvail From post #3:
JLF92677 To replace OLED they charge $40 for OLED plus $20 for labor plus $11.25 for shipping US or $29.25 Intl including Canada.
So you've had repeated failures of your Futaba gyro screens and you've been paying them $71 apiece to have them repaired? Is that good service or a shakedown? Is this a win or fail for Futaba?
Bill, you are making wrong assumptions and conclusions. Post #3 is dated 3/24/2018, FutabaUSA was not even open for service at that time. The referenced service and charges on post #3 were from Hobby Services, NOT FutabaUSA. Give FutabaUSA a chance to help you.
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01-01-2020 04:48 PM  25 days ago
wjvail

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Meridian, Mississippi

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JLF92677 Bill, you are making wrong assumptions and conclusions. Post #3 is dated 3/24/2018, FutabaUSA was not even open for service at that time. The referenced service and charges on post #3 were from Hobby Services, NOT FutabaUSA. Give FutabaUSA a chance to help you.
Fair enough. Possibly I did assume too much. I apologize for that.

I will be back from Germany mid January. While I had hoped to have a gyro RFI (ready for issue) shortly after my return, I will have to develop a new plan. I was hoping to fly this helicopter with its new servos some time in December or January but that is becoming less likely.

Again, it's just a hobby. I'll fly something else in the interim.
"Well, nothing bad can happen now."
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01-01-2020 05:20 PM  25 days ago
Yeager

rrApprentice

Cascais, Portugal

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Well at least we’ve got some relived hope of repairing these faulty units. Either the UK shop or Futaba US. I’ll try contacting Futaba US again and see if they are willing and able to help.Robbe Nova Cuatro Gas/Nitro, Futura Nova Nitro, Futura SS Nitro, Vario Scale S300C/1002/21 Gas. H9 Piper Pawnee 40 Nitro, AeroWorks Extra 300 Gas.
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01-01-2020 05:27 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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https://futabausa.com/#
http://ripmax.com/
Lets do the time warp againnn !
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01-01-2020 05:37 PM  25 days ago
Yeager

rrApprentice

Cascais, Portugal

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Thank you.Robbe Nova Cuatro Gas/Nitro, Futura Nova Nitro, Futura SS Nitro, Vario Scale S300C/1002/21 Gas. H9 Piper Pawnee 40 Nitro, AeroWorks Extra 300 Gas.
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01-01-2020 05:47 PM  25 days ago
A&J

rrApprentice

Hudson FL 34667

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http://ripmax.com/Item.aspx?ItemID=...rch=9M15A02601+

I don't thank they sale direct
Lets do the time warp againnn !
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01-04-2020 08:58 AM  22 days ago
Olorin5

rrNovice

Taupo, New Zealand

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Just had 2x GY701 screens replaced by Futaba Japan (via RC Japan).
The units were lost in the mail for about 3 months between New Zealand and Japan but once they arrived the repair was very quick (only a few days, over the Christmas period as well). Total cost was ¥9340 for two 701 screens and a new 750 gyro sensor which I think was extremely reasonable. RC Japan took some convincing before they accepted the repair request due to the fact I had no proof I purchased the units from them but came through in the end.
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01-04-2020 03:06 PM  22 days ago
Yeager

rrApprentice

Cascais, Portugal

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They have responded back to me already a few weeks back, quote "..I regret that this part is currently out of stock. We have asked Futaba in Japan to provide more spares but it looks like the display may no longer be available.." unquote. So, they don't have them. This is Ripmax UK.Robbe Nova Cuatro Gas/Nitro, Futura Nova Nitro, Futura SS Nitro, Vario Scale S300C/1002/21 Gas. H9 Piper Pawnee 40 Nitro, AeroWorks Extra 300 Gas.
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01-04-2020 03:09 PM  22 days ago
Yeager

rrApprentice

Cascais, Portugal

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Olorin5 Total cost was ¥9340 for two 701 screens and a new 750 gyro sensor which I think was extremely reasonable.
I'd agree, reasonable. However, if you're in Europe and/or the USA, then this is not changing the fact that Futaba are not supporting us in replacing their faulty products. Our units are useless until Futaba has the replacement units available (IF ever!).
Robbe Nova Cuatro Gas/Nitro, Futura Nova Nitro, Futura SS Nitro, Vario Scale S300C/1002/21 Gas. H9 Piper Pawnee 40 Nitro, AeroWorks Extra 300 Gas.
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01-04-2020 04:39 PM  22 days ago
A&J

rrApprentice

Hudson FL 34667

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If someone could come up with the engineer number might be able to find a substitute

Engineering number is not a part number

http://www.futaba.co.jp/en/display/oled/
Lets do the time warp againnn !
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