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06-01-2011 09:19 PM  8 years ago
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whiskey

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Richmond,Va. USA

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ksm70 t08
Anyone have a set of plastic shaft guides they would part with? I made an order from kasama and forgot these-DOH!
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06-03-2011 05:18 AM  8 years ago
whiskey

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Richmond,Va. USA

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Thanks
Kasama is sending me some. He is a really nice guy and quick with a return email.
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06-07-2011 12:12 AM  8 years ago
LivingDead

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Mobile, AL USA

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Yes, he is nice, but my e-mail took 3 days for a response.Maybe you'd better lie down, eh? Why don't you just lie down until rigor mortis sets in?
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06-07-2011 02:35 AM  8 years ago
whiskey

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Richmond,Va. USA

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I think he has more to do than
Answer emails for $100 worth of parts. Time difference comes into play as well.
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06-07-2011 03:16 AM  8 years ago
LivingDead

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Mobile, AL USA

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More to do? I'm sure he is busy...but the amount should not matter. There is no doubt they need to do better with parts supply in the US.Maybe you'd better lie down, eh? Why don't you just lie down until rigor mortis sets in?
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06-07-2011 04:30 AM  8 years ago
whiskey

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Richmond,Va. USA

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That is true my friend
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06-07-2011 09:04 AM  8 years ago
Mercuriell

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Sunshine Coast, Queensland, Australia

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YOu gotta remember English is not Kasama or associates first language - it takes a long time for them to wade through a hundred emails they get daily, some of them with very obtuse questions or requests that I would find difficult to answer ! They are a design and production factory - parts & kit support should be the distributor/dealers job. We have a fabulous distributor here in OZ who goes the extra mile for support and friends of Kasama try our best online to help.John
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06-09-2011 04:28 AM  8 years ago
LivingDead

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Mobile, AL USA

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Something needs to be done with the distribution here in the US or they will lose customers. Not bitching just concerned and offering constructive criticism.Maybe you'd better lie down, eh? Why don't you just lie down until rigor mortis sets in?
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