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HomeOff Topics › Bought a Radeon 6950 video card... problems ensue.
05-11-2011 12:01 PM  7 years agoPost 1
TrexRookie

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San Francisco, CA

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Well, I bought a new video card in the hopes of increasing my video performance for gaming. Unfortunately I'm having problems. I don't know if it's just a bad card, or if I'm having conflicts with memory or my sound card... Anyways, here's what I'm currently running...

New video Card: MSI R6950 Twin Frozr II (OC edition)

Gigabyte G41M combo motherboard
Intel E8400 Wolfdale (3.0Ghz)
4 gigs of OCZ Reaper PC2 8500 (1066)
Creative X-Fi Platinum Titanium Edition

If it makes any difference, I have two optical drives and one HDD, but I doubt they're the problem. If you need any other info to try and troubleshoot this thing, let me know. I wouldn't be surprised if the card is bad, but we'll see I guess.

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05-11-2011 01:24 PM  7 years agoPost 2
txbiker

rrApprentice

TX

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What is it doing, symptoms???????

mSR,120SR,mCPx SR(DDVP),TTe325 Spektrum

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05-11-2011 02:01 PM  7 years agoPost 3
white chocolate

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Baltimore, Md.

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Gonna go on a limb and guess your having crashing problems. If so I would look at the power supply first. Make sure its providing enough juice for the new vid card. If all you changed out was the vid card and your having problems, that is the first place I would look. They put cheap power supplies in packaged systems from the stores. I actually had the same problem on my quad core. I knew the computer could handle it but I was crashing when gaming. Upgraded the power supply and all is good!

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05-11-2011 02:31 PM  7 years agoPost 4
michael88997

rrElite Veteran

Lewisville,Tx

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ya most 6950's take 500watt power supply with 2 6 pin connectors, but yes we kinda need to know the problem before we can trouble shoot lol

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05-12-2011 01:21 AM  7 years agoPost 5
TrexRookie

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San Francisco, CA

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Just took the rig to a computer shop down the street... They determined that the card was DOA. The way it probably got past inspection was that every now and again the video card would actually work, but for the most part would not. They tested the card in another rig and wouldn't display any video. They then tested another video card in my rig and it worked just fine. Problem solved. The card is being RMA'd and is on its way back to NewEgg as we speak. Hopefully the replacement card won't have the same problem.

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05-12-2011 03:00 AM  7 years agoPost 6
Lomcevek1

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Eagle River, Alaska

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I have worked with Newegg before and they are a good company to order parst from.

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05-12-2011 03:27 AM  7 years agoPost 7
TrexRookie

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San Francisco, CA

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Yeah, big fan of their service so far... I have no doubt they'll uphold their end of the deal. Although if they do drop the ball, then I'll be sure to share that here also.. haha

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05-12-2011 04:17 AM  7 years agoPost 8
HotsHabit

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Idaho

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I have done well over $20,000 worth of business with Newegg, you wont find a better company to deal with when you have problems with hardware, no worries.

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05-12-2011 02:36 PM  7 years agoPost 9
merlin3

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dayton, ohio

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the only problem with rma at newegg is the fact that you have to pay return shipping. If i buy something and it doesn't work out of the box I dont think i should be responsible for shipping. Despite that I've still ordered a few thousand dollars worth from them.

Justin - Team Horizon, Team Byron
2-700x, Trex 700n, small helis

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05-12-2011 02:41 PM  7 years agoPost 10
HotsHabit

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Idaho

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I have never paid return shipping and I have done plenty of rma's. They email you a prepaid shipping label and you print it out and drop it at your nearest UPS pickup point and your done.

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05-21-2011 07:58 AM  7 years agoPost 11
TrexRookie

rrKey Veteran

San Francisco, CA

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So I RMA'd the old unit and installed another... It's still having issues sometimes turning on, but not as frequently as the last one. The framerate is pretty lousy on it in any case. I'm wondering if it's a result of an undervoltage due to a bad power supply unit... ??

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05-21-2011 08:54 AM  7 years agoPost 12
HotsHabit

rrVeteran

Idaho

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Its likely its your power supply, I dont see were you stated what it was.You are plugging in both power supply plugs to the card right?

I just installed this card http://www.newegg.com/Product/Produ...N82E16814121431 in a custom build for a customer and he couldn't be happier with it, we are also running an Antec 900 watt power supply.

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05-21-2011 12:02 PM  7 years agoPost 13
TrexRookie

rrKey Veteran

San Francisco, CA

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I'm currently running an ABS/Tagan BZ800 power supply.. 800w.. which should be more than enough to run my computer... I've ordered a replacement PSU (Corsair 750w). It should still be more than enough to run my computer, video card, and case fans. We'll see though, I guess.

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05-21-2011 03:54 PM  7 years agoPost 14
HotsHabit

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Idaho

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And you have both power connectors hooked to the card?

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05-21-2011 05:08 PM  7 years agoPost 15
AirWolfRC

rrProfessor

42½ N, 83½ W

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the only problem with rma at newegg is the fact that you have to pay return shipping. If i buy something and it doesn't work out of the box I dont think i should be responsible for shipping. Despite that I've still ordered a few thousand dollars worth from them.
I think you're spoiled . . . .
It's industry standard policy to share the shipping, you pay to get it back and they pay to get it back to you. It's not their fault it went bad and it's not your fault. Like "no-fault insurance" , share the wealth It's the democratic way . . . .

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05-21-2011 05:11 PM  7 years agoPost 16
AirWolfRC

rrProfessor

42½ N, 83½ W

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Some video cards just won't run with certain motherboards.
Compatibility issues.

I recently upped my system to a Sapphire Radeon 5670 and it does more than I need done. I picked that card because it DOES NOT require a secondary power connection and still has plenty of performance.

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05-22-2011 10:31 AM  7 years agoPost 17
TrexRookie

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San Francisco, CA

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I replaced my old motherboard with the current Gigabyte board... same problem. My old board was Crossfire capable as well.

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