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04-24-2011 01:47 AM  7 years agoPost 1
Blade_Helis

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New York

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Well I ordered a Trex 600 LE 3G kit about a month ago. With it I ordered an extra DS-610 for the throttle. Upon opening the servo to install it in my heli, this is what I discovered.

Now whether or not this was an honest mistake, is neither here nor there. This is totally unacceptable. I just can't believe they would let something leave their warehouse like this. Ruined my whole weekend and my maiden of my heli.

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04-24-2011 01:50 AM  7 years agoPost 2
BarracudaHockey

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Jacksonville FL

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Mistakes happen, I always judge retailers by how they handle the situation, and I would hazard a guess yours will be handled with one simple phone call

Andy
AMA 77227
http://www.jaxrc.com

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04-24-2011 01:53 AM  7 years agoPost 3
flyboy907

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woodstock, ga

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yeah dude don't be so quick to judge and slam their name without talking to them first. I would bet my bottom dollar if you would contact them and explain what happened they would have a new servo out to you with a quickness. NOBODY or NO COMPANY is perfect.....just saying

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04-24-2011 01:59 AM  7 years agoPost 4
helismash

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Gloversville, NY - Fulton

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Heli Proz has always treated me great. I bet they will take care of you very quickly.

Hey, Who put the ground there!
T-Rex 500/T-Rex 600N FBL/T-Rex 600E PRO/T-Rex 700N/T-Rex 700FBL

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04-24-2011 02:01 AM  7 years agoPost 5
S.Dykes

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Wesley Chapel, FL - USA

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Most likely an honest mistake. I'm sure they will make it right.

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04-24-2011 02:03 AM  7 years agoPost 6
billiano

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Greece ,Patras

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Smthng thats aligned with the present days.

People crossed Jesus....But the felt sorry about it..

Give them a chance.

Esprit Model Flight Team
Kasama Srimok 90N FBL
TDR Rigid 90

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04-24-2011 02:09 AM  7 years agoPost 7
rcjon

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Macon, GA

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You think HP opens each packaged servo and examines them? No doubt this is the way it came to Heli Proz.

Ask your doctor if your heart is healthy enough for Radio Control Helicoptering.

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04-24-2011 02:12 AM  7 years agoPost 8
rcjon

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Macon, GA

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On 2nd thought, this whole slam sounds fishy. If I were going to repackage and sell a bad servo, I wouldn't label it.

My bet is that the OP had some issue with Heli Proz and is slamming them.

Ask your doctor if your heart is healthy enough for Radio Control Helicoptering.

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04-24-2011 02:13 AM  7 years agoPost 9
shlm

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West Chester, PA

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Mistakes happen, I always judge retailers by how they handle the situation, and I would hazard a guess yours will be handled with one simple phone call
Very well said.




Steven B.

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04-24-2011 02:13 AM  7 years agoPost 10
AltecLansing

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North Carolina

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You think HP opens each packaged servo and examines them? No doubt this is the way it came to Heli Proz.
I agree. That is most likely what happened.

Man, I miss the eighties.

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04-24-2011 02:14 AM  7 years agoPost 11
TaleGunner

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Deer Park WA

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Well I ordered a Trex 600 LE 3G kit about a month ago. With it I ordered an extra DS-610 for the throttle.
So if it was an extra I'm sorry dude I'm cant stop laughing I thought this kind of stuff only happened to me

I'm sure they will make it right.

CRASH! GLUE! REPEAT!
Spectra-G, Ion X-2

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04-24-2011 02:16 AM  7 years agoPost 12
Blade_Helis

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New York

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Either way I have dealt with Heli Proz and I am not trying to slam them in anyway. Just thought I would share this recent experience with everyone. They are all really nice and I am sure it will be taken care of. rcjon what do you mean the OP had some issues with heliproz?

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04-24-2011 02:19 AM  7 years agoPost 13
BarracudaHockey

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Jacksonville FL

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Kinda waste of money on a throttle servo tho, eh?

Andy
AMA 77227
http://www.jaxrc.com

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04-24-2011 02:24 AM  7 years agoPost 14
white chocolate

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Baltimore, Md.

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Heli Proz has lost my respect
Not trying to slam them??? How bout you at least give them a chance before you come on this forum and publicly slam them!!

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04-24-2011 02:28 AM  7 years agoPost 15
aceisback

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Terre Haute, IN

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Someone could have pulled a switch-a-roo and returned it also. If the package was resealed, maybe HP got it back as a return and it got put back in stock before being checked.

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04-24-2011 02:31 AM  7 years agoPost 16
philip 01

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ft worth

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at least it was labeled and you did not fly it.

had the sticker not been there you would have never known.

you should be thanking them for at least labeling it.

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04-24-2011 02:37 AM  7 years agoPost 17
hootowl

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Garnet Valley, Pa.

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Actually that's Align's new name LOL

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04-24-2011 02:38 AM  7 years agoPost 18
Mike Fortin

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USA

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A simple and honest mistake that can and will be fixed with a simple phone call.

Have Rotors, Will Fly!

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04-24-2011 02:41 AM  7 years agoPost 19
hootowl

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Garnet Valley, Pa.

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That is way too ovbvious to be done on purpose... absolutely a mistake and no reason to lose respect for them unless they didn't take care of it with a big apology. You should have did that first before this rude post.

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04-24-2011 02:45 AM  7 years agoPost 20
Blade_Helis

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New York

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This post is not RUDE. So everyone just BACK OFF!

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