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HomeRC & PowerAircraftHelicopterRadio - Spektrum DSM › Kudos to Horizon Hobbies for great C/S.
10-16-2010 07:02 PM  8 years agoPost 1
S76 Mech

rrElite Veteran

Hatboro, Pa.

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I had an 8717 servo that went south on me. Sent all (3) in for service/repair along with a firmware upgrade if needed on my AR7100R.

First, I love the ability to keep track of your repair status online. Takes away the 'guessing' on what stage progress your repair is in.

Secondly, They replaced the faulty servo free of charge (under warranty). Also, repaired a chaffed lead and replaced all the servo gears on the other 2 servos.

Finally, checked my firmware and range checked my receiver. Firmware was up to date and range check passed inspection.

Out the door for $20 shipped.

Outstanding Job! Thanks for the great customer service HH.

Rick C.

Gaui Greatness X7, X5, NX4, X3

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10-16-2010 09:16 PM  8 years agoPost 2
Justin Stuart (RIP)

rrMaster

Plano, Texas

My Posts: All  Forum  Topic

1+ for Horizon Hobbies.

Avant RC
Scorpion Power Systems
Thunder Power RC
Kontronik Drives

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10-19-2010 09:17 PM  8 years agoPost 3
chopper_crazy

rrElite Veteran

Delphos, Ohio

My Posts: All  Forum  Topic

Its nice to hear some postive comments about companies. I have always liked their work.

It's a complex, costly, glow powered anti-gravity machine!

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10-20-2010 12:05 AM  8 years agoPost 4
whiskey

rrVeteran

Richmond,Va. USA

My Posts: All  Forum  Topic

+1
They replaced a nitro soaked ar7000 and another that was crushed for free. Cant beat that!

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