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HomeAircraftHelicopterFuel-Helicopters New or Limited ActivityAirstar › Mongoose tailrotor problem
04-26-2010 09:45 AM  8 years agoPost 1
Scorpion

rrApprentice

Socal USA

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Need help from any runryder here, when I was trying to huver right arround half stick when the tail rotor went out on me, I have no idea how this happend. anybody out there that hed this issue before?

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04-26-2010 02:49 PM  8 years agoPost 2
BeltFedBrowning

rrKey Veteran

Kansas City

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Is this a joke? Did you make a new tailshaft out of cheese?

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04-26-2010 03:32 PM  8 years agoPost 3
jettime

rrApprentice

usa

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Holly crap!!! that is some serious torq going on there. It didnt bend the tube?

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04-26-2010 03:38 PM  8 years agoPost 4
Solmanbandit

rrElite Veteran

Tucson , AZ

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Isn't the rotor on the wrong side?

Trex 700E / Trex 500 ESP - Ikon/ HD 500 - Ikon 2/ Goblin 500 Ikon 2

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04-26-2010 04:28 PM  8 years agoPost 5
Scorpion

rrApprentice

Socal USA

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Tail rotor position
This is an Airstar heli, and their tail rotors are on left hand side, the main rotor is a left hand rotation.

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04-26-2010 04:44 PM  8 years agoPost 6
Solmanbandit

rrElite Veteran

Tucson , AZ

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Ok, have heard of it, but have never seen one.

Trex 700E / Trex 500 ESP - Ikon/ HD 500 - Ikon 2/ Goblin 500 Ikon 2

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04-26-2010 05:14 PM  8 years agoPost 7
BeltFedBrowning

rrKey Veteran

Kansas City

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Did an Aardvark get stuck to one of your tail blades and cause an imbalance?

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04-26-2010 05:52 PM  8 years agoPost 8
Airstar Intl

rrApprentice

Moorpark, CA

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Its IMPORTANT to use the right part!!!!!
Mr. Scorpion....

Its clear that the tailrotor shaft in question is NOT factory material. If the tailrotor shaft had bent from a crash there would be much more serious damage. I suspect you replaced the factory shaft with something obviously of not hardened material. Non-hardened material will bend like this unlike case-hardened material. Case-hardened material will bend slightly before it starts to show cracks and eventually snaps at a point much less than what yours shows. Every part on an Airstar machine is rigerously tested for strength and durability. Given the tremendous load on this part and forces implied at idle and during flight its no wonder the shaft bent. When you replace a part with non standard you assume risk.
A simple $13.40 part would have prevented this disaster.

We are truly sorry for this occurance and are anxious to get you the CORRECT parts. Give us a call so we can discuss your needs.

Airstar staff.

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04-26-2010 10:31 PM  8 years agoPost 9
Scorpion

rrApprentice

Socal USA

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Correction to the tailrotor issue
To Airstar;
I'm sorry for the confusion I created on the subject above, I mixed up the shaft I had purchased about a month ago with some soft metal 5mm rods I had in my garage...........................
I was trying to cut corners and this is the result of that, I have always supported and recommended your products out on the flying field, your helicopters are without a doubt of the highest quality materials out on the market today.

As well as your customer service as you and your staff always try to go the extra mile to help out your customers in need>>>>>>>>>>>>>>>>>>>>>

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06-09-2010 01:55 PM  8 years agoPost 10
MarkToo

rrApprentice

Cambridge, ON

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I was trying to cut corners and this is the result of that
I'm not sure why you'd post publicly you "have no idea what happened", then when called out, admit you were "trying to cut corners", but using the proper parts made with proper material (as stated), is obviously important.

I'm glad for you that the damage was minimal - all things considered.

Any time I've had questions or needed parts, Airstar has been very accomodating and more than helpful. It's worth your time and money - considering your investment - to get the factory recommended parts.

It would seem they are seeking YOU out and looking to assist. That says a lot in itself.

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