RunRyder RC
WATCH
 1 page 3294 views POST REPLY
HomeAircraftHelicopterRadio - Spektrum DSM › DX7 Software upgrades.
03-11-2010 04:36 AM  8 years agoPost 1
clammster

rrNovice

Washington, PA

My Posts: All  Forum  Topic

The local guy at my hobby shop said I need to send my radio and receivers back for software upgrades.

I guess they are to prevent brownouts maybe..

Is there a serial number range on the radios? I don't want to send it in if there isn't anything they can do.

i have called 2x and left my number on that system that says they will call you back...but they don't call.

Please help.

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 04:45 AM  8 years agoPost 2
dkshema

rrMaster

Cedar Rapids, IA

My Posts: All  Forum  Topic

This isn't rocket science to find out if you need to send your receivers back for an upgrade. This is from the Spektrum site:
QuickConnect Voltage Recovery System for DSM2 Air Receivers

Performance modelers have known for some time that care must be taken to assure adequate power supplies for their airborne system. It’s true for all radio systems, but it’s doubly important when using high-performance servos, flying harder maneuvers, and trying to save weight with inadequate batteries and/or regulators.

Spektrum systems are designed with an operating threshold of 3.5 volts, and lower voltages cause the system to shut down. When adequate power is regained (usually the drop is momentary), earlier Spektrum systems re-boot and rescan for two previous channels before control is restored - a process usually requiring two to five seconds.

The new QuickConnect feature, however, eliminates the scanning delay and restores control almost instantly. We have been integrating this upgrade into receivers in a running change. Here’s how to identify if your receiver has QuickConnect:

With the system operating normally, simply switch the airborne power off, then on. If your system shows virtually no delay in regaining control, your receiver includes the QuickConnect feature.

Flashing LEDs indicate low voltage alert

QuickConnect allows most flyers to fly through common low-voltage situations caused by insufficient battery "headroom" - in many cases, without knowing a problem ever occurred. As a result, Spektrum engineers decided to program the system so that the receiver LEDs would flash, should the QuickConnect feature be triggered in flight. This can also be demonstrated on the bench, by toggling the airborne power. Cycle the RX power. If the LEDs come up blinking, you have the good software, go fly. If the LEDs don't blink, well, you might just want to send 'em back to Horizon Service Center for an upgrade.

If your receiver is missing one or both of these features, first off, it's important to recognize that the vast majority of flyers using "normal" servos with "normal" properly charged batteries will be unaffected by low-voltage issues.

However, if you're using numerous high-performance servos and wish to have your receiver system modified, simply return it to Horizon for free upgrading. Please return your receiver and all remotes, as all components must have the upgraded software for the new features to function. The best fix, however, remains assuring adequate power supply to the airborne system with sufficient voltage headroom.

Your flying success is of paramount importance to Spektrum as the leaders in spread spectrum technology, we're constantly moving the bar upward. Also, whenever you have questions regarding your Spektrum equipment, please feel free to contact our Product Support Team at 877 504-0233.
The text highlighted in bold green doesn't appear on their website, I added it to make how to perform the test very clear.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 05:12 AM  8 years agoPost 3
clammster

rrNovice

Washington, PA

My Posts: All  Forum  Topic

What about the radio? I was told there are updates for it concerning the issue as well.

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 01:41 PM  8 years agoPost 4
pH7

rrKey Veteran

Sterling Heights, MI - USA

My Posts: All  Forum  Topic

I have never heard of a firmware upgrade for the DX-7.

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 02:02 PM  8 years agoPost 5
dkshema

rrMaster

Cedar Rapids, IA

My Posts: All  Forum  Topic

Receivers, older ones, yes. Transmitters? Never heard of it, and there is nothing on the Spektrum site about it.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 05:37 PM  8 years agoPost 6
clammster

rrNovice

Washington, PA

My Posts: All  Forum  Topic

I have been on hold 1/2hr now to talk to them.

I have tried the callback feature 2x last week and guess what...no callbacks. Man their support stinks lately.

PM  EMAIL  GALLERY  Attn:RR  Quote
03-11-2010 11:02 PM  8 years agoPost 7
dkshema

rrMaster

Cedar Rapids, IA

My Posts: All  Forum  Topic

I will type real slowly...

Follow the procedures noted above to find out if you even need to send your receivers back.

If you don't need to, you're done. Go fly.

If you need to, fill out the return data sheet on the Horizon Service Center website, put it and your receivers in the mail. They will come back quickly, updated, and ready to go.

There is no need to send your TX back, as there is nothing to upgrade.

Five minutes worth of your time to test your receivers to see if you HAVE a problem, or wait on hold for a long time. The choice is yours.

-----

BTW -- the software upgrade for the RX does NOT prevent brownouts. It only tells you by blinking the light if you HAD one. Functionality is NOT changed.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 3294 views POST REPLY
HomeAircraftHelicopterRadio - Spektrum DSM › DX7 Software upgrades.
03-11-2010 11:28 PM  8 years ago •• Post 8 ••
pH7

rrKey Veteran

Sterling Heights, MI - USA

My Posts: All  Forum  Topic

Even when you finally get to a person, they will ask you to perform the steps that Dave posted in color above. They will want to do this to determine if you need to send them in. So follow what dkshema says, he knows what he is talking about.

PM  EMAIL  GALLERY  Attn:RR  Quote
03-12-2010 02:46 AM  8 years agoPost 9
Zaneman007

rrElite Veteran

Texas - USA

My Posts: All  Forum  Topic

You can test it yourself. Here is how:

1)Power up your Tx and then Rx.
3)Remove the canopy from the heli so that you can see the Rx.
2)Turn the power switch to your Rx off and then back on. Now select option below:

a)My Rx came on almost instantly, with flashing lights.
b)My Rx took a couple of seconds or more to come back on. What flashing lights?

If you selected "a" your good, if you selected "b", you need to send it in.

And don't forget about the blinking light, thats a good visual to help making your selection of either "a" or "b".

Hope that helped.

Old Guys Rule!

PM  EMAIL  GALLERY  Attn:RR  Quote
03-12-2010 03:40 AM  8 years agoPost 10
clammster

rrNovice

Washington, PA

My Posts: All  Forum  Topic

Cool, 1 heli is good.

will test the others soon.

PM  EMAIL  GALLERY  Attn:RR  Quote
04-30-2010 09:24 PM  8 years agoPost 11
bowies12

rrApprentice

Surrey - UK

My Posts: All  Forum  Topic

what does flashing lights on the main rx mean while there is a steady light on the satellite ?

Fat birds can't fly

PM  EMAIL  GALLERY  Attn:RR  Quote
04-30-2010 10:27 PM  8 years agoPost 12
Justin Stuart (RIP)

rrMaster

Plano, Texas

My Posts: All  Forum  Topic

So the consensus is that there are no firmware updates for the TX?

Avant RC
Scorpion Power Systems
Thunder Power RC
Kontronik Drives

PM  EMAIL  GALLERY  Attn:RR  Quote
04-30-2010 10:31 PM  8 years agoPost 13
clammster

rrNovice

Washington, PA

My Posts: All  Forum  Topic

Not sure if there is or not...no one at horizon returned my calls from the callback feature

PM  EMAIL  GALLERY  Attn:RR  Quote
04-30-2010 10:31 PM  8 years agoPost 14
dkshema

rrMaster

Cedar Rapids, IA

My Posts: All  Forum  Topic

Yes, there are no known software updates for the DX-7 transmitter.

-----
Dave

* Making the World Better -- One Helicopter at a time! *

Team Heliproz

PM  EMAIL  GALLERY  Attn:RR  Quote
05-01-2010 03:21 PM  8 years agoPost 15
Gary Hoorn

rrKey Veteran

Annapolis Maryland USA

My Posts: All  Forum  Topic

clammster,
I have no idea what you are doing when you call Horizon but I have called a couple of times and they always call back. It may be hours later but they do call.

You now know how to test your receivers. Any that require updating can be sent back and updated at no cost. Further information is available on the Horizon Web site. There are no known updates to the DX7 transmitter. You need have no worries. Horizon service is the best available.
Gary

http://www.jrradios.com/Content/PDF...erChecklist.pdf

PM  EMAIL  Attn:RR  Quote
05-01-2010 06:42 PM  8 years agoPost 16
MLINVILLE

rrApprentice

Co

My Posts: All  Forum  Topic

I will type real slowly...
That made all the difference for me thanks

lmao

Mike

PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 3294 views POST REPLY
HomeAircraftHelicopterRadio - Spektrum DSM › DX7 Software upgrades.
 Print TOPIC  Make Suggestion 

 4  Topic Subscribe

Monday, July 16 - 12:05 pm - Copyright © 2000-2018 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online