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HomeRC & PowerAircraftHelicopterRadio - JR DMSS › JR Rocks!!
02-06-2010 03:53 AM  8 years agoPost 1
rlmarch

rrApprentice

Titusville, Florida,US

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I had a servo failure and hard landing. I couldn't communicate with my rx. Even after rebinding. Then, I was flying a couple weeks later and set my tx down on a unlevel surface. It slipped off. Damaging the aux2 switch and breaking the antenna.
I sent the rx and tx to horizon hobby this week expecting to pay. They received it Thursday. Repaired it and sent it back the same day. No charge for repairs or shipping!
I've heard good things about their service. But now I've seen it in person.
I'm very impressed!
Thanks Horizon hobby(JR)!!!

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02-06-2010 03:47 PM  8 years agoPost 2
1275mini

rrKey Veteran

Wirral North West U.K.

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first class !!!! JR rules

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02-06-2010 06:43 PM  8 years agoPost 3
shlm

rrKey Veteran

West Chester, PA

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I too have been very pleased with Horizon's JR/Spektrum Radio service. They have been very fair and fast.




Steven B.

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02-13-2010 07:17 PM  8 years agoPost 4
1275mini

rrKey Veteran

Wirral North West U.K.

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02-13-2010 07:19 PM  8 years agoPost 5
1275mini

rrKey Veteran

Wirral North West U.K.

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02-14-2010 05:07 AM  8 years agoPost 6
Justin Stuart (RIP)

rrMaster

Plano, Texas

My Posts: All  Forum  Topic

1+ for Horizon.

Avant RC
Scorpion Power Systems
Thunder Power RC
Kontronik Drives

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02-14-2010 05:58 AM  8 years agoPost 7
Blik

rrApprentice

Ontario North

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Horizon's customer service is the best!!!

Cheers
Blik

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02-14-2010 07:03 AM  8 years agoPost 8
TorqTube

rrNovice

Northern Jersey

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+1000000 Horizon support..hands down!!

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02-14-2010 07:34 AM  8 years agoPost 9
jjacob

rrNovice

Oakley , California - USA

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+1 for Horizon

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02-15-2010 07:10 AM  8 years agoPost 10
chopper_crazy

rrElite Veteran

Delphos, Ohio

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Horizon Hobby's customer support is why I only use them! They are awesome.

It's a complex, costly, glow powered anti-gravity machine!

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02-15-2010 01:09 PM  8 years agoPost 11
nappyroots2182

rrElite Veteran

Moline, il

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for the markup we pay on these hobbies theres no reason not to be as good as Horizon. everyone should be this way. ive always had nothing but the best with them also. makes it hard to shop elsewhere

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02-15-2010 07:29 PM  8 years agoPost 12
CoronaL

rrKey Veteran

Winnebago IL

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Horizon service is tops.

YS motor service in the US is also great.

As opposed to lets say Hobbico/OS service which is less than ideal

Randy!!! I am the liquor

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02-15-2010 07:43 PM  8 years agoPost 13
Blik

rrApprentice

Ontario North

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I think rlmarch should change the name of this post to "Horizon Hobby Rocks"!!

Cheers
Blik

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