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Home✈️Aircraft🚁HelicopterFuel-Helicopters New or Limited ActivityElyQ › vision ultimate..free upgrade from Ely-Q
09-19-2009 05:11 PM  11 years ago
f penfold

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uk

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don't have the receipt or the box what do i do ?I know I used lock tight why did my head explode
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09-20-2009 03:29 AM  11 years ago
400driver

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uk/ Spain

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cant you ask the shop to give you a copy of the receipt?More days at home would be nice!
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09-21-2009 02:00 PM  11 years ago
oragami

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Florida

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No receipt
I am working with ElyQ to try and do a box cut out. Kind of like a cereal Box type offer, in case you cant come up with a cash receipt. You cut the UPC code off box and send it in. But it has not been approved yet. But if you dont have a box, then I guess that discounts that Idea.

But a Credit Card Receipt should be very easy to obtain.

Thanks
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09-21-2009 02:51 PM  11 years ago
jschenck

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La Vista, NE.

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^^^ The form says they will take original UPC codes cut from the box. That's what I was planning to do for all three of my kits.
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09-22-2009 03:05 PM  11 years ago
rookie_pt

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Portugal

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And we send this form with the receipt to whom???
To the seller of the kit or to Ely.Q?
I'm asking this questions to the UK seller and to Ely.Q in Italy, and nobody gave me a clear answer!!!!
And about the price less the rebate my seller toll me "The kit will be £225, then you get the rebate from ELY Q directly." Does it works like that in US?????
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09-22-2009 06:38 PM  11 years ago
400driver

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uk/ Spain

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i am waiting from an answer from Chris at rcheliworks. I have faxed him the form. He has my pre-order so can just cut the code off the box and save me the hassle of a rebate.

On another matter. I have a poorly machined head on my elyq v2 and the website says contact the distributor for a free replacement as it is a known fault. I have heard nothing from ELYQ HQ! Here i am investing in a second machine..ok at a very reasonable price..but it would be nice if someone got back to me.

I think they have a long way to go on customer service. At this point though, the price of the kit makes me carry on regardless. There will come a time though when people will not want to pay full price for a kit with poor service from the manufacturer.
my 2 pence.
More days at home would be nice!
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09-22-2009 07:58 PM  11 years ago
RCHeliWorks

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RCHeliWorks

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We will be handling questions as they come up. ElyQ is wortking hard to get the kits out to us this week. ElyQ wants to make sure everyone is satisfied with their new heli right out of the box.

Please direct all questions to us via e-mail at rcheliworks@yahoo.com so we can take care of you and not be in violation of Runryder advertising policies.

Thank you,
RCHeliworks/ElyQ Distributor
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09-22-2009 08:17 PM  11 years ago
400driver

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uk/ Spain

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That is great but im still trying to get my old Elyq flying perfect from the box!
Not Your problem Chris as you are not the distributor but a vendor! I am waiting for the replacement head for the Ultimate V2!As it is not part of the free upgrade for the old model it has to come from ELYQ.
More days at home would be nice!
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09-22-2009 08:23 PM  11 years ago
RCHeliWorks

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RCHeliWorks

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I am the Distributor!

I will try all i can to take care of you

Please e-mail the information and i will take care of you, To me customer service is 200%, even if i have to take care of you out of my own pocket and not ElyQ you will be taken care of.

Chris
RcHeliWorks\ElyQ Distributor
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09-24-2009 02:43 AM  11 years ago
dialarotor

rrElite Veteran

Traverse City, Michigan

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💎Sustaining Member
Good job RCheliworks and Chris
Chris, just wanted let you know you are doing a great job. Just be careful not to take too much of this on yourself. It won't do any of us any good if you go broke. This isn't baby food or medicine. We can afford to be patient and let Ely Q get their quality up to par. It's always tough with a new start up. Thanks for getting the form out there and answering our questions.
RapRexSynLogo Pilot
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09-24-2009 03:10 AM  11 years ago
RCHeliWorks

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RCHeliWorks

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Thank-you!!

At the end of the day im happy with my actions!
RcHeliWorkz.com , ElyQ Dist, Rapicon US warehouse, SWE Blades US Dist
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