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Home🌌Off Topics🌌Off Topics Main Discussion › ALL BUYERS BEWARE of RCHOVER
08-25-2008 04:58 AM  12 years ago
Craig9080

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Holland, MA USA

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I would still look into interstate commerce Law. I know it might sound like a waste of time, but since you didnt pay tax on the purchase, you are likley to not be covered by certain laws that, say, cover you when you go by a computer at your local Best Buy (i.e. fraudulent sales practices, Misleading sales practices and the like). But since this looks like an error on the part of the program that calculated package price. In that case it may be the website designer's or the Programmer who made the bit of script that does the package deals' fault. I know that some web developers ensure their product to work and if it doesnt they have insurance policies to cover events like this. But i Digress to a few simple steps:

1)Get all your facts: about the transaction with dates items and amounts, and about law governing interstate commerce online

2) Call RCHover calmly and collected and state the facts, try to work something out w/o making this ugly

3) Feel free to do this one ASAP: CLOSE THIS THREAD. Everyone aleady knows you position and we have gotten a few opinions on it. Lets just all cool down and let Heli-styles and RCHover deal with this in a Professional manner.
"I hover like a Pro"
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08-25-2008 12:57 PM  12 years ago
Parsifal

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Singapore

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Oh for heavens sake, it was clearly an error on their part, you probably were aware that the price was too amazing to be true to begin with. Just chalk it up to being a mistake, laugh about it, and move on.

Whining about something that was clearly not intentionally dubious is silly. Now knowing it was a mistake, do you still insist on getting the kit at the same price?

Never ever bought anything from there, but jeez, get the refund, move on.

Pars.
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08-25-2008 03:44 PM  12 years ago
DoxWrangler

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At a flying field near you

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I looked at the receipt, there is no kit on the receipt. Local laws wouldn't apply since the receipt itself is absent that simple fact, ril. Just says "build your combo". Implied? Maybe. Legally binding? Definitely not. There's no PF. One could probably pursue the "bait and switch" line, but the case would probably not have merit either.

For those that don't know, PF means prima facie. However, FTC says you don't have to pay for it. The question then becomes an ethical one.
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08-25-2008 04:40 PM  12 years ago
Craig9080

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Holland, MA USA

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I was not referring to the link to the "build your own combo" but rather to either his PayPal recite (which may or may not be itemized) or an invoice that would of been Emailed to him. If neither of these are present than their is no official agreement of exchange. And my Facts on the nature of a receipt are straight from the Better Business Bureau, I filed a complain with them about a year back about a local business who did not honor a Rain check."I hover like a Pro"
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08-25-2008 09:52 PM  12 years ago
heli-styles

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stacy,mn

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i have once again talked to jeremy this morning ,and hopefully he will make good on this deal,he has not givin me a yes or no yet just that he will call before the end of the buissness day,, but he has also said that before .. well see
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08-26-2008 03:18 AM  12 years ago
1stPlace

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Ohio USA

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Does YOUR reciept that you have, given to you by either email or on PP have ALL the items INCLUDING the 700 kit on there for your stated price?
yes and its veiweble on helifreak
I went to your Helifreak thread... The invoice that you posted clearly does not show a price for the 700N! If you add the prices that are on the invoice, they come to $1468.92... There is no price listed for the 700N. But, there is a price listed for everything else you ordered. They didn't make the mistake. You did!

You are being a dumbass and blaming RCHOVER because you refuse to admit that you didn't read the invoice and now you expect a free kit. If I were in charge of RCHOVER, I would refund all of your money and tell you to have a nice day...

Being a small business owner, I will tell you, we don't need customers like you!
Helicopters are cool!
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08-26-2008 03:27 AM  12 years ago
Doublah

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USA

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This is ridiculous.
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08-26-2008 11:31 AM  12 years ago
ckoelliker

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St. Simons, GA

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I went to your Helifreak thread... The invoice that you posted clearly does not show a price for the 700N!
Then why did Jeremy send him one? If he only paid for the electronics, etc, why did they send him a 700? If the O.P. is telling the truth about this, he talked on the phone, with Jeremy concerning the price and what was included. Bait and switch. What if he has started to put the kit together? In my opinion RChover should honor their agreement.
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08-27-2008 01:08 AM  12 years ago
dotcom

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USA

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"if the O.P. was telling the truth"

Yep, that's the key and I don't belive the O.P. told the WHOLE truth.

If he had, he wouldn't be complaining here. He would have been able to clear up his mess.

Also, legal issues are not adjudicated by the opinions of the litigants.
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08-27-2008 02:22 AM  12 years ago
ckoelliker

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St. Simons, GA

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Also, legal issues are not adjudicated by the opinions of the litigants.
It is not a legal issue. It is just how I think the company should handle the problem. They messed up, the guy got a great deal. RC Hover should know how much a decked out 90 sized helicopter costs, and most of all they shipped part of the order. When they did that, I think that they should just suck it up and send out the rest.
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08-27-2008 02:33 AM  12 years ago
dotcom

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USA

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ck, I should have been more specific.

What I meant to say was that I don't think that we have heard the full story. It's seems a little farfetched.

And without all the facts, one cannot judge one way or another.

We weren't privy to what transpired between the O.P. and Jeremy, and what the O.P. said that Jeremy said is hearsay.

If it was me, I would have discussed it on the phone and if I didn't get a callback I would call again. I wouldn't come here to gripe, because my gripes would be nothing but hearsay.
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08-27-2008 02:40 AM  12 years ago
1stPlace

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Ohio USA

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Well, whatever the real situation is... I don't really care. I do know that I will never do business with heli-styles, as he obviously flew off the handle, bad mouthed Jeremy and posted threats of legal action on multiple forums.

All because "he thought he was just getting a really good deal". Well, I don't know of any company that gives away $800.00 items with $1500.00 purchases... They both messed up. Heli-styles is being a jerk about the whole thing. He expects a free kit, because he's selfish and can't see the other side of the story... Nope, "Let the law deal with it". What a vindictive jerk.

Man up heli-styles... You both screwed up. Only, you want to hold RCHover 100% accountable, even though the invoice clearly does not show a 700 kit as being paid for.
Helicopters are cool!
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08-27-2008 02:43 AM  12 years ago
ckoelliker

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St. Simons, GA

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So if he did not pay for the kit, why did they send him a kit?
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08-27-2008 02:51 AM  12 years ago
1stPlace

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Ohio USA

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So if he did not pay for the kit, why did they send him a kit?
Like the OP said, Jeremy called him "aug 24 and Jeramy the owner is now trying to make me pay an additional 800$ dollars because HE made a mistake."

Jeremy made a mistake alright. He shipped a kit that had not been paid for.

Helicopters are cool!
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08-27-2008 05:08 AM  12 years ago
FILE IFR

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Anytown, USA 01234

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heli-styles
Be a man. Dry your eyes, wipe your nose and pay the price for the things you want.

Sniveling on RR and HeliFreak is weak and childish. RCH made a mistake sending by you a "free" kit. Pay for your heli, CLOSE this thread and move on.

FYI, you're embarrassing yourself in these threads.
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08-27-2008 08:05 AM  12 years ago
aceisback

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Terre Haute, IN

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Funny thing is that many of the people complaining about Heli-Style raising this issue here on RR would have done the same thing. People do jump the gun and vent on these forums, that is what happens. The invoice shows everything except the heli kit. WHY was the heli kit sent first then? The invoice items should have been sent first. I can't be positive, but I believe there are laws that state that an individual is not responsible for payment of items that they receive via mail or other shipping that they DID not order to begin with. This whole situation is a tricky one to decide on without both sides of the story, but Heli-Styles DID NOT receive the items he paid for according to the invoice. Did Jeremy ask him to send the heli back as it was sent to him by mistake? We don't know. Based on the invoice, it appears that Jeremy made the mistake, and yes, Heli-Styles may have known that he was getting a bargain, but that would make anyone jump on the offer (that is why so many people get ripped buying stuff here on RR and other forums). When other stores or businesses have 50-80% off sales, I am sure everyone says that they will go ahead and pay full price because it is such a good deal but it can't be right. I really feel that all those individuals who bought something here on RR and got a really good deal should grow up and send more money to the individuals who sold the items in the first place just to be fair.

Gotta go, there is something even funnier on cable right now than this BS.
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08-27-2008 08:53 AM  12 years ago
dotcom

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USA

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so if u have a case, aceisback, hire an attorney
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08-27-2008 09:33 AM  12 years ago
aceisback

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Terre Haute, IN

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so if u have a case, aceisback, hire an attorney
Why? It's obvious the mix up started on the seller's side...If you are bidding on a $50 no reserve item on eBay, and you win the bid for $20, do you feel obligated to pay the remaining $30 because you knew the item was worth more than $20? Guess so if it was an RC heli product.

If the invoice listed parts and that is what he paid for, then the seller made the error. Like I said, we don't have both sides of the story, so it is tricky to decide who is right. The jury of RR has no jurisdiction in the matter. Seems like a majority want to blame Heli-Styles because he is the one who brought it up even though there is no response from Jeremy who I feel shouldn't have to tell his side of the story in public. That doesn't make Heli-Styles any worse than other RR members who choose to bring up situations of deals gone bad.

So, approx. $1400 was paid to RCHover, and in return, he gets a $700 heli kit. Wow, who got screwed there??? RCHover should at least refund the excess funds and then leave it to Heli-Styles to decide if he wants to pay for the remainder of the items, then the only argument is would be if RCHover was wrong or not in how the item was promoted. When a business screws up, they should eat the cost, or at least make a fair offer to satisfy both parties involved.

Don't need no stinkin' attorney to figure this one out...man, I thought RC heli pilots were smarter than that!
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08-27-2008 09:45 AM  12 years ago
dotcom

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USA

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Thanks, wizen, I'm gonna go with the dots.

..., ...
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08-27-2008 10:10 AM  12 years ago
Parsifal

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Singapore

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So the logic applied is that if the vendor makes a mistake, as a logical person, you are required to capitalise on this mistake and leave him out of pocket?

This is not the same as a purchase on ebay by the way. The seller knows the risks by not setting a reserve and no mistake was made.

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