RunRyder RC
WATCH
 1 page 933 views Topic Closed
Home✈️Aircraft🚁Helicoptere-Electric General Discussion › Hats off to Outrage and Helidirect...
08-22-2008 04:13 PM  12 years ago
Topic Vote0Post 1
Jag72

rrProfessor

South of Boston

MyPosts All Forum Topic
Hats off to Outrage and Helidirect...
I have to give a pat on the back to the guys at Outrage and Helidirect...

I was recently involved in a case where a guy was arguing about a "supposedly" damaged pack(damaged in transit from one person to another...not even from a dealer to customer ....and Helidirect noticed the thread and immediately stepped in and agreed to send this guy a free replacement pack...

Talk about CUSTOMER SERVICE and taking the initiative to promote the Outrage line...hats off to the Guys (Greg) at Helidirect...

On top of making a superior Lipo (outrage) the customer service is top notch...It's No wonder why I have become a supporter and flier of Outrage packs...
SHARE  PM  EMAIL  GALLERY  Attn:RR
08-22-2008 04:34 PM  12 years ago
psych-lick

rrKey Veteran

Portland, OR

MyPosts All Forum Topic
WORD

sure signs of a supplier who understands what is needed to maintain the customer relationships. i wish more understood this..
-Jeff T.
SHARE  PM  EMAIL  GALLERY  Attn:RR
08-29-2008 08:48 AM  12 years ago
OICU812

rrMaster

Edson, Alberta, Canada

MyPosts All Forum Topic
Yea that is good service for certain! ...Once upon a time there were Nitros, flybars and frequency pins...
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-12-2008 02:38 AM  12 years ago
rexxn

rrApprentice

mountains

MyPosts All Forum Topic
i 2nd helidirect big help with them
SHARE  PM  EMAIL  Attn:RR
09-12-2008 03:52 AM  12 years ago
vetrider

rrElite Veteran

Daleville, AL (Ft.Rucker)

MyPosts All Forum Topic
I saw that thread and although I have known Greg since before he retired from the Navy. He's always been a standup guy and a full on RC Heli guy and now a damn good person for Helidirect and Outrage.

That was impressive enough to order my seven Outrage RX and flight batterys from Bobby at RREMODELS.COM.
Nolan
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-12-2008 05:12 PM  12 years ago
dave75d

rrKey Veteran

Jacksonville, FL

MyPosts All Forum Topic
dont know about customer service, but i can tell you ordering and shipping from helidirect is spot on. ordered 2 times, free 5-7 day shipping was on my door in 2. fixin to order another outrage pack for my 500. not to mention prices on outrage packs are stellar.ten grand in helis and all i can do is hover
SHARE  PM  EMAIL  Attn:RR
09-12-2008 06:27 PM  12 years ago
badastinner

rrApprentice

Wentzville, MO-USA

MyPosts All Forum Topic
Love Helidirect..Fast shipping good prices almost always have what I need in stock.
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-12-2008 07:00 PM  12 years ago
mastic

rrVeteran

Tallahassee,Fla

MyPosts All Forum Topic
i going to chime in here about a heli I got from them , its the HDX300 . Now I did get it over a year ago but after hundreds and hundreds of wasted money I was having problems with them recently over a double charge for a battery which they corrected . BUT speaking to a guy from Helidirect I was told that the hdx300 was definately a waste of money and they quit selling it .NOW they tell me!! I even had to buy plastic injector rod to make my own shafts .At that point I got very mad and told the guy I want to send it back and get some kind of payback so now I am awaiting a call from the owner who is out of town for a week. So do you guys think im in the right? what should I do call my lawyer? or just forget it and let them win
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-12-2008 07:05 PM  12 years ago
badastinner

rrApprentice

Wentzville, MO-USA

MyPosts All Forum Topic
Let them win what? I don't see the arguement. You want money back for a year old heli that they quit selling? How many time did you contact them about the heli in the year you had it? I had a Walkera #4 that I was told by several people that it was a waste of money, but it didn't try to get my money back. I just eventually moved on to a better heli.
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-12-2008 10:15 PM  12 years ago
vetrider

rrElite Veteran

Daleville, AL (Ft.Rucker)

MyPosts All Forum Topic
mastic, sounds like your in the wrong state. The Democratic liberal cry babies are in California and Maine (or maybe Taxassachusetts). Nolan
SHARE  PM  EMAIL  GALLERY  Attn:RR
09-13-2008 04:51 PM  12 years ago
badastinner

rrApprentice

Wentzville, MO-USA

MyPosts All Forum Topic
i must confess for a cannot stand it any longer...I'm sorry helidirect. I just cheated on you with readyheli.com(they had the beam parts i wanted). I hope someday you can forgive me. I'm sooo sorry.

SHARE  PM  EMAIL  GALLERY  Attn:RR
WATCH
 1 page 933 views Topic Closed
Home✈️Aircraft🚁Helicoptere-Electric General Discussion › Hats off to Outrage and Helidirect...
Print TOPIC

 3  Topic Subscribe

Sunday, September 20 - 12:50 pm - Copyright © 2000-2020 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online