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HomeRC & Power✈️Aircraft🚁HelicopterRadio - Futaba FASST › 14 mz touch screen problem
08-22-2008 08:20 PM  12 years ago
raptorheli2

rrElite Veteran

rip off britain and no changing it

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thanks for the heads up dennis. i'm looking into getting mine done just now.

cheers

www.waterfoothelis.com
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08-22-2008 09:20 PM  12 years ago
Trooper Sam

rrVeteran

Perris, California - USA

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I broke the screen on my 14MZ last year, pressing too hard when the sensitivity was lost. Shattered the screen rather thoroughly. :P

I called Hobby Services, and told them what happened. I also told them that I knew I was out of warranty, and just wanted to know how bad it was going to hurt.

The tech asked me to hold while he talked to his supervisor, and I waited, a bit confused. I knew I had to pay for it, and hadn't asked for anything special, so what could he be talking to his supervisor for?

He came back on the line and told me that they were going to cover it as a warranty issue even though I was out of warranty. Imagine my surprise!

They not only replaced the screen free of charge, but did a complete checkup and maintenance on it, and replaced the shoulder covers, all at no charge. That moved them to the top of my list.
Trooper Sam

We do not do this to save money, we save money to do this-TheRickster
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08-22-2008 09:30 PM  12 years ago
DenisS

rrKey Veteran

england

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If only we had the same level of service here. I ended up paying although I am not complaining because I got a good deal. Mine is over two, nearly three years old I think.
Denis
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HomeRC & Power✈️Aircraft🚁HelicopterRadio - Futaba FASST › 14 mz touch screen problem
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