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08-01-2007 07:57 PM  13 years ago
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Cope

rrVeteran

South Lake Tahoe CA

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HDX 300 RANT
Ok so i bought an hdx 300 from helihobby. was very stocked when it showed up.
First rant, NO instructions NOT a single page! Assembled it with trial and error from the picture on their web site! (I hand not found those killer build vids at this time)
Next canopy is not the one listed in parts list, its the yellow cp canopy, dose not fit the mounts.
Next main shaft failure at spin up, caused linkage to break and the anti rotation guide is smoked! Replaced shafty with the other one in the kit(At first I was stoked for them to throw in some crash parts,main shaft)What do you know another failure at spin up. Broken linkage and blades.

So now I've crashed twice with out leaving the ground, all due to poor engineering and parts failure. I bought all the replacement parts from helihobby, so there making even more money. To day I called them to ask about the HDX and any issues it may have and how we can fix them. (NOTE how I say WE ITs there product but im still down to pay!) The person said they have NO knowledge of this product and its design issues!
I mentioned how they may want to Google HDX main shaft failure.
They said this has not been a problem in the past????????

Well there it is just had to get this out their, If any of you RR guys would make me a ejector pin main I will send you whatever its worth. I look forward to flying this little guy, Any help is always wecome

Much love
Cope44
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08-01-2007 08:42 PM  13 years ago
Cope

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South Lake Tahoe CA

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Correction 3DX 300 same as hdx but from hellihobby. women their was very un helpful/condescending! Wow its hard to deal with someone like that. says its my fault, but will send me another main shaft if I want! (for 5.99 + shipping)Due to crashing she says! THIS THING HASEN'T EVEN LEFT THE GROUND. someone PLEASE PM me about ejector main shaft. I don't have a dremel, and don't want to buy another one (last one broke) If any one can make me one I will gladly pay what ever you think is fair + shipping.

I cant believe these people
Stay'n calm in Cali
Cope44
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08-01-2007 09:19 PM  13 years ago
Cope

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South Lake Tahoe CA

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Option one replace nice CNC head w plastic BCPP head, less rotating mass? easier on main shaft?
Option two take foot and compress into pancake (JK)
Option three buy dremmel, buy ejector pin, Buy drill bits,

Its such a nice lookin little bird
I wonder if I was ment to get into this hobby to test me?
Have I passed, seems more like im failing

Cope44
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08-01-2007 09:47 PM  13 years ago
gullie667

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Brooklyn, NY

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Your first mistake was buying from Helihobby. Helihobby is notorious for the worst customer service in the industry.

Second, the HDX 300 is a PILE. Sorry you got duped. I would sell it on eBay or return it with signature conformation and ask for a refund and or deny the charges to your credit card.

I sold the one I had on Ebay.
Helicopters - 1000 parts flying in formation.
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08-02-2007 01:00 AM  13 years ago
Gyronut

rrProfessor

Martinsville In.

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Sorry about you problem.

Cut your loss and just sell it on Ebay and get something better.
Rick
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