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Home✈️Aircraft🚁HelicopterHelicopter Main Discussion › What determines "quality"?
06-05-2007 04:19 AM  12 years ago
unruly_heli_nut

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USA

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Great layout/design, manufacturing/material selection, and flight qualities ...

It's hard enough to design a great flying heli. But to have all three is near impractical.

Only a few manufacturers can claim this.
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06-05-2007 08:11 AM  12 years ago
MolokaiBoy

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Lahaina, Maui,Hawaii USA

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I think "Quality" is probably best defined by the "Individual" by this I mean:
If a product performs to the expectations of an idividual, he/she may interpret this as of high "Quality" in there opinion. The product what may be of good "Quality" to one, but may not necessary mean it will meet everyone's standard of "Quality".
Just as 5 people eating the same meal, 2 likes it, 3 doesn't. With everyones different tastes the end result differs accordingly.

Hope I made sense, if not I am sorry.

Aloha
Les
Maui RC Modeler's, Big Island RC Helis, http://www.facebook.com/mauirc
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06-05-2007 03:54 PM  12 years ago
martinic

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NB, Canada

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I tend to agree with the definition of quality as being the degree to which a product or service meets the customer's expectations.

This ties in to value and involves a a lot of other factors.

To me, the quality of the product out of the box isn't everything; it's also how that product is supported. I think it is fair to say that a quality product will typically be well supported and a lower quality product will typically be less well supported - but it's certainly not the rule.

Lots of guys buy a $200 heli and expect it to do 3D out of the box. Their expectations aren't realistic. They typically have poor quality experience.

Informed buyers have more realistic expectations. When they pay a lot of a product (what "a lot" is varies by buyer), they expect quality - sometimes they don't get it. Sometimes the quality of the product is good, but the quality of the service is poor relative to the customer's expectations. Generally you get what you pay for, but not always.

I think we generally try to get quality product while paying as little as possible (ie. obtain good value).

Obviously it is possible to make a heli the flies great, is easy to assemble and maintain, is durable, has no defects, doesn't require upgrades or fixes, has great parts availability, is consistent, etc.; but who is willing to disregard cost? Probably very few of us.

I am willing to sacrifice some of my ideals of "quality" to attain good value. Value is more important to me than quality. I take the time to inform myself about a product/service to try to assess if it will be a good match to my expectations (which I try to establish as realistic through research).
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06-05-2007 05:42 PM  12 years ago
MolokaiBoy

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Lahaina, Maui,Hawaii USA

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To me, the quality of the product out of the box isn't everything; it's also how that product is supported. I think it is fair to say that a quality product will typically be well supported and a lower quality product will typically be less well supported - but it's certainly not the rule.
I agree ..............
So many people try to get into this hobby the cheapest way possible and end up with bad experiences, frustrations "why doesn't this work?", "it flies on the videos" etc.........

You get what you pay for alot of the times, and sometimes you get lucky and find something cheap that is just plain wonderful.

Aloha
Les
Maui RC Modeler's, Big Island RC Helis, http://www.facebook.com/mauirc
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Home✈️Aircraft🚁HelicopterHelicopter Main Discussion › What determines "quality"?
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