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05-25-2007 09:51 AM  13 years ago
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Scott99

rrApprentice - Nelson, New Zealand MyPosts All  Forum  Topic

Century Customer Service
Looking at it from the manufacturers point of view, guessing they must get a bit of flack at times warranted or not, I thought I would post some positive feedback as I believe it is warranted.
I feel that if I am willing to post if not looked after in some respect, then it would be only polite to acknowledge any rectification also.

Back in '05 I purchased a Predator Gas SE, and went about the build, during which time I had some parts issues that needed to be addressed, by retailer/manufacturer.
These were addressed at the time and as a result I currently still have had a reliable gas heli to fly.
There were perhaps times I felt like openly posting, but thought about it very carefully before doing so, and decided not to until such time as it was clearly warranted - I did not need to openly post anything negative regarding these issues in the end.

So between the retailer and manufacturer I feel at least that I was looked after, and also had a lot of Century "rep" assistance along the way also.

I take some personal satisfaction in having had the patience to research RR for good advise, purchase good gear and build the heli with due diligence and care.

I wish to thank the following people for assistance during my purchase, build and "issue solving" of the heli.

Ron Lund, Ricks RC
Antonio, Century Helicopters
James Fleming, (AGRAV8)
Bill Meador, (Billme)
Johan Bruins, http://www.z-rc.com
Tom Fiddler, (Stator Gator)
Payton Indermuehle, (Payton)
Peter Chao, Century Helicopters

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05-31-2007 09:31 PM  13 years ago
genovia

rrElite Veteran

N UR NECK OF DA WOODS

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Sigh of satisfaction, gotta love that feeling. We are glad that we could help out Scott
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