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Home🌌Off Topics🌌Off Topics Main Discussion › John Deere Problems
05-23-2007 12:54 AM  13 years ago
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airman02

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Southern Illinois

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John Deere Problems
I have a year old John Deere 115 lawn tractor that has had a vibration problem since it was purchased and John Deere will not fix it. I have been battling the John Deere territory customer service manager for a year now. He and the local dealer try to tell me the vibration is normal, but they have put a new engine on the mower and a new and front pulley which did not fix it. After finally meeting in person with the manager he told me it was normal. I told him I would except it as normal if he would show me another mower like mine and if it did the same thing I would accept it as normal. He told me that no two mowers off the assembly line are the same. I told him that I did not feel that was true. Does anyone work for John Deere or know someone that can help me????
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05-23-2007 01:31 AM  13 years ago
mcraig79

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Sandstone

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Deere
I work for Deere...i just sent u a PM
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05-23-2007 02:15 AM  13 years ago
RayJayJohnsonJr

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Midwest

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I don't know,.... sounds like a load of BS to me. I bought a new 185 back in '86. Still going today. Top quality product. But the most amazing thing about it is how SMOOTH running it is. You can set a glass of water on the hood (Yes, while it's running!) and just barely a ripple on the surface of the water. Very smooth machine. John Deere ought to build heli's

-Mark
There, their and they're. It's really that simple.
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05-23-2007 02:43 AM  13 years ago
mcraig79

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Sandstone

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Hey
I will see what i can do about getting some help for ya..may be a little tougher since i work for heavy equipment division. But just wanna say you cant blame deer for the mower not getting fixed...all the blame needs to lay on the dealership. Deere really doesnt have alot of say in the way some dealerships work. The problem your having now is of course known by you rep and instead of him being a man and admitting he is wrong and helping you out is just wrong. Like they say customer is always right. But there is exceptions to that...lol But i will do all i can to see how much help i can get for ya.
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05-23-2007 02:51 AM  13 years ago
xxl

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The planet Earth

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How about sell it cut your loss and get rid of the headachs and buy a cub cadet with kawasaki just a thought
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05-23-2007 03:00 AM  13 years ago
HOTROD2

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mcraig79

Do you ever fly at the field on Eastern Star Rd? I know there are a few guys flying helis up there.
T-rex 600N, EVO 50, T-rex 450 x2, DX7
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05-23-2007 03:34 AM  13 years ago
airman02

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Southern Illinois

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mcraig79, I want to once again thank you for taking the time to help me!!! I hope to put an end to this problem real soon!
Andy
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05-23-2007 03:40 AM  13 years ago
mcraig79

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Ok what i wil ldo is take the info u gave me and put in a serach on the JD engineering site we have to see if there are other issues with these mowers vibrating and i will then give ya a call tomorrow sometime...just pm me with your times u will be home and such. or alternate methods such as cell or such
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05-25-2007 03:58 AM  13 years ago
CitationX

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Danville, IN

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GX345 RIO Question
Never thought I would be discussing John Deere in a R/C helicopter forum but what the heck! Anyway, since I bleed JD green I wanted to know if someone could answer a question for me. I have a GX345 lawn & garden tractor that is 3 years old. I am finally tired of having to lift up on the RIO (reverse implement operation) switch everytime I go into reverse. It is a safety feature that shuts off the mower deck unless you hold the switch briefly.

Does anyone know how I can disable this without having to wedge a block of wood under the switch?

Thanks
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05-25-2007 05:32 PM  13 years ago
helibandit

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Jacksonville, North Carolina - United States

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most mowers have something like that. you just have to find the contact that is used when u put it into reverse. should be just a simple contact switch with a wire or two coming of of it. you can either remove the wires usualy or you can bend the contacts so that when you put it in reverse they wont touch. if all else fails just start cutting wires.The only time you can have too much fuel is when your on fire
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05-25-2007 05:51 PM  13 years ago
RappyTappy

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Encinitas, CA

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Does the vibration happen when only the engine is running only or when the mower blades are engaged?Still buyin' and flyin' then crashing and cryin'
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05-25-2007 10:18 PM  13 years ago
airman02

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Southern Illinois

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Here is a video of my mower.

http://www.youtube.com/watch?v=n_EJGaBPIiw
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05-25-2007 10:25 PM  13 years ago
airman02

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Southern Illinois

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The vibration happens only when the mower blades are engaged. That's why I told them from day one that I did not think that it was the engine. After posting the youtube video the project manager of my lawn mower call me today and is trying to help me out.
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05-26-2007 01:24 AM  13 years ago
rcmike

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Dickson, TN

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This is probably obvious for someone on a heli website but are the blades unbalanced or bent?
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05-26-2007 01:28 AM  13 years ago
airman02

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Southern Illinois

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The mower still has the problem when the blades are removed and the deck is engaged.
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05-26-2007 02:07 AM  13 years ago
rcmike

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Ah, well that eliminates that doesn't it. If that is the case then it just about has to be a pulley, spindle, or the belt. Maybe a bad spindle bearing? You could take the belt off and turn the spindles to see if any of them feel notchy, don't turn easily, or maybe have a lot of play in them.
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05-26-2007 03:04 AM  13 years ago
airman02

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Southern Illinois

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rcmike I have done that and everything seems fine. The John Deere project manager that I talked to today said that he wants to put a new deck on and see if the problem goes away. Thanks for the input.
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05-26-2007 03:13 AM  13 years ago
helo_chris

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goodlettsville, tn

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Spent a summer working for my ex's dad working in his small engine shop. Its probably one of the deck shafts or spindles. Funny that they would replace the engine and at least change the spindle, they are pretty cheap. They could have replaced the entire deck assembly for less that what a motor would cost."There is a fine line between cutting edge and bleeding edge.."
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05-26-2007 03:26 AM  13 years ago
airman02

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Southern Illinois

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I was told today by the person at John Deere that it cost the price of the mower for them to put a new engine on. I sure wish I would have gotten a new mower. I guess I paid the extra money for the paint, because it was not for customer service that's for sure.
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05-26-2007 03:34 AM  13 years ago
helo_chris

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Having your own color must be expensive Hope they get it worked out for you, amazing what the internet can do for you in that respect."There is a fine line between cutting edge and bleeding edge.."
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