RunRyder RC
WATCH
 1 page 902 views Post Reply
Home✈️Aircraft🚁HelicopterSynergy R/COther › Synergy Customer Support
09-05-2006 03:28 PM  14 years ago
Topic Vote0Post 1
Scooterpilot

rrKey Veteran

Southern, California

MyPosts All Forum Topic
Synergy Customer Support
While at the Los Angeles Fun Fly I asked Jason Krause to take a look at the setup for my N9. Jason jumped right in and assessed the setup, provided recommendations and loaded his N9 program from his 12Z into my 12Z. Went to test fly the model and the crown gear stripped. Jason provided me with another gear and flew it again with the same results. Again, I replaced the gear and Jason mentioned that there could be a slight possibility that the Bevel gear could be bad. A fellow flyer attending the event pulled his Bevel gear from his N9 kit and gave it to me.

Todd Bennett walked over to take a look at the installation. While looking at the finished assembly he noted that the tail rotor push rod is way to long. The root causality for the crown gear failures was now identified. The owner/assembler did not push the transmission output assembly all the way into the tail boom and did not have the tail boom properly seated against the Main Boom Clamps.

I would like to thank Todd and Jason for providing excellent customer support for their product. More importantly, they continued to work the problem until the root causality was determined and it was at no cost to the Customer even though I was at fault. Additionally, I’d like to thank the Miataguy for giving me his parts to use.

One last thing, after two crown gears were damaged due to incorrect assembly by me, a couple of people stopped by stated, I hear the N9 has bad crown gears. This showed me how quickly people heard of the failures but didn’t hear what caused the failure. Again, the Synergy product/parts did not fail, nor were they faulty; it was caused by improper assembly which was the fault of this writer.

If you have any questions relating to this incident, feel free to PM me about it.

Regards,


Two G-4's & X50's YS60SR,Futaba 18SZ/12Z/14FG, ,Rail Blades Rep
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
09-05-2006 04:20 PM  14 years ago
inkspot1967

rrProfessor

Cranston Ri

MyPosts All Forum Topic
i agree with there support
i had built mine at ircha and todd was right there to anwser all my questions and i had him even help me with my tail..it was real tight on my crown gear but it was just the way i installed it and todd took it apart and fixed it for me...

i also got one of there 14mz programs and Matt Botos himself went right thru the complete setup with me and took mine up for its first flight...all was great and has been ever since...

i really like this heli as far as how it builds and even how much faster it will be to fix..

synergy support is the best so far by far better then any other heli support
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
09-05-2006 04:32 PM  14 years ago
bobc1

rrApprentice

Southern California

MyPosts All Forum Topic
Ink:

What was incorrect with your initial assembly of the pinion/crown gear?

I removed the bottom shim & it is OK but with zero backlash. Do you know if this is correct?

Thanks,
Bob
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
09-05-2006 04:45 PM  14 years ago
inkspot1967

rrProfessor

Cranston Ri

MyPosts All Forum Topic
mine is the same with about zero backlash no shim

when i built the transmission output assy. and i just didnt get the bevel gear in tight enough it had side to side play not tight up to the bearing which made it real tight on crown gear
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
09-05-2006 06:19 PM  14 years ago
bobc1

rrApprentice

Southern California

MyPosts All Forum Topic
Thanks, Ink.
SHARE  PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 902 views Post Reply
Home✈️Aircraft🚁HelicopterSynergy R/COther › Synergy Customer Support
Print TOPIC

 0  Topic Subscribe

Tuesday, November 24 - 12:21 am - Copyright © 2000-2020 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online