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11-08-2005 03:50 AM  14 years ago
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Mr.Green

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Kaysville, Utah

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UPS Package Shipped To Wrong Address - Now What?
I bought a helicopter not too long ago, and it was shipped in 2 boxes and supposed to be delivered tomorrow. I got home from class tonight and thought I would check the tracking numbers to make sure it was going to still be delivered tomorrow. Tonight, for the first time, I noticed it said it is on time to be delivered in a different city about an hour from my house. I tried to call UPS , but they were closed. So I sent them e-mails with all the information. I called the seller, but don't get a response on his phone.

My question is - If the seller is unable to get this corrected tomorrow morning early enough and UPS delivers it to the wrong address then what happens? The seller is a very honest, professional guy, so I am not afraid of him ripping me off. It has to be the case of an incorrect address. If it is delivered to the wrong address and is signed for then what?

Mr.Green
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11-08-2005 05:44 AM  14 years ago
Saint728

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Honolulu, Hawaii

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You better hope that the address it's being sent to doesn't sign for it and take it. I would call UPS when they open and see if you can get it straightened out before it gets delivered. I really doubt that there will be the same address in a different city to deliver it to? It will probably get returned to the sender and he will have to send it out again.

Take Care,
Cheers, Patrick
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11-08-2005 06:25 AM  14 years ago
spritefiend

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Camarillo, CA

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I dont remember the circumstances, but ive had this come up before. From what i remember, the package's destination cant be altered while its in transit. Once it is delievered it can be rerouted, without it shipping back to the sender.

http://www.ups.com/content/sv/en/tr...livery+attempt?

now you need to hope, that the people it WAS delievered to are honest about it, see it addressed to someone else and do something about it.

ive had a lady walk up to my door once, at 8am and told me that ups delievered a package to her house that was addressed to my step-father, and was honest enough and kind enough to deliever it herself. she was well under an hour away however
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11-08-2005 11:30 AM  14 years ago
Raptor3DPilot

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North Las Vegas, NV

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I put the wrong address on a package ordered from BestBuy.com and when I realized that I put the wrong address on it I called BB and they said there was nothing they could do about it. I then called UPS and the "ensured" me that they do not leave packages on door steps. Well I didn't believe them since it was my $300 PSP. On the day it was scheduled to be delivered I checked the UPS website and it stated right on there "left on doorstep"...I was irate!! I went to my old apartments and there it was just sitting on someones doorstep. Funny thing though...right as I was taking it off the doorstep a car pulled up and was like "is that my package" I said no and they were like oh cool I wasn't expecting anything. But if I wouldn't have picked it up and they opened it... they would be the proud owners of a PSP. I still need to write BB (because 2 mins after I ordered it, they said they couldn't change the shipping address) and to UPS cuz they suck!

I hope that you have better luck than mine and that address doesn't exist in that town. Keep us informed!!
Remember when flying inverted that down is up and up is EXPENSIVE!
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11-08-2005 10:06 PM  14 years ago
Mr.Green

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Kaysville, Utah

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After spending several hours on the phone today, I was finally able to get UPS to find the 2 packages for me on one of their delivery trucks. The mananger from the UPS terminal went and picked it up from the delivery truck himself, and brought it back to the terminal. I guess they didn't want to have to pay a $1200 claim for delivering it to the wrong address . Since I had already taken the day off work I decided to drive an hour both ways to the terminal and pick it up myself. It is now in my hands. I love happy endings!!

Mr.Green
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