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HomeAircraftHelicopterMain Discussion › Realflight G3 is Out!
11-05-2004 03:09 AM  13 years agoPost 21
Rick_H

rrKey Veteran

Boulder City, Nevada

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I sent an Email to RealFlight about the G3 and here is the responce I got from them.

Rick

--------------------------------------------------------------------------------------

Thank you for your recent email.

In response to your questions regarding RealFlight G3, I will address them one at a time:

Information regarding RealFlight G3 will be released as it becomes available. In response to your question regarding a G3 upgrade for RealFlight G2, unfortunately, there will be no upgrade for RealFlight G2 because of the vast differences in RealFlight G3. RealFlight G3 has a completely newly developed graphics and physics engine and because very little code from RealFlight G2 was used in RealFlight G3, it would be nearly impossible to develop an upgrade to reflect all the enhancements. There will, however, be a rebate for existing RealFlight G2 owners if they purchase RealFlight G3, but the details of the rebate have not been finalized as of current.
The helicopter functions will not be available in RealFlight G3 until Spring 2005; therefore, none of the helicopters in any of the Add Ons Volumes will work with G3 until the rest of the helicopter components within G3 are released.
There is a newer upgraded USB Interlink Plus controller that will be included in RealFlight G3. This newer controller will be required to run G3 and has features and functionality that the older USB Interlink controller did not. In response to your question regarding the RealFlight G3 system requirements, unfortunately, the system requirements have not been finalized as of current. However, I can give you some system requirements that I have formulated based on what we are running here and G3 seems to run fine on:

1. DirectX 9.0 compatible video and sound cards
2. Intel Pentium 2.0 GHZ or faster processor
3. 256MB or more of system RAM
4. 3D accelerated graphics card with at least 64MB of dedicated video memory (Nvidia or ATI chipsets HIGHLY recommended)
5. Windows 98SE, ME, 2000*, XP*
*Requires local administrator access
6. 1GB hard drive space
7. Open USB port for controller

While these requirements are not official, they should be sufficient to run RealFlight G3 based on my experiences with G3.

Sincerely,
Mike M.
RealFlight Technical Support
Great Planes Model Distributors
http://www.gpsoftware.com
http://www.realflight.com
http://www.realrace.com
http://www.rc-pilot.com

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11-05-2004 07:42 AM  13 years agoPost 22
cjw

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UK - Cheshire

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There will, however, be a rebate for existing RealFlight G2 owners if they purchase RealFlight G3, but the details of the rebate have not been finalized as of current.
Most of it is marketing speak, but what's the difference between the above and an upgrade? Probably value. Upgrade would be say 50% of full price wheras rebate maybe 10%?

Clive

http://www.cjwoods.com

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11-05-2004 05:12 PM  13 years agoPost 23
korzry

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Fort Collins, CO

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It'll be interesting to see what's in store for the graphics. I know the pictures from tower hobbies didn't look very much different from G2, but those system specs listed above are a lot higher than needed by G2. Maybe there's more than some are expecting.

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11-05-2004 08:09 PM  13 years agoPost 24
Helinutnz

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below 42 South

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couldn't use add ons anyway huh?
No helicopters should work in any G2 add ons for G3 as he stated. That is he said heli's wouldn't work from any of the add ons as yet due to the heli functions not being available yet. If it's a completely new graphics engine then you would think that G2 add ons wouldn't work any way.
Also who cares if the controller is upgraded usb with more functions. IT IS ONLY A CONTROLLER! and as such has been disabled from working with G3 and should have nothing to do with graphics engines.
Also reminds me (only IMHO) of other software products (who shall remain nameless but we all know!) being released early before being finished properly to ensure they stave off the competition as heli functions are not available. So is all the bugs out of it????
Ummmm. I'll wait and see. Mean while......pass me the Tx dear I got some reflexing to do!

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11-05-2004 08:21 PM  13 years agoPost 25
Sweatum

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Daytona Beach, Fl.

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All you guys shouldn't grouse about the sims, come to Florida and forget The sims. I might even let you fly in my back yard.

It's hard to hit the auto s/w

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11-05-2004 08:48 PM  13 years agoPost 26
Fullagas

rrKey Veteran

Michigan

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.
If they don't offer MASSIVE discounts or rebates to G2 owners, I say we boycott enmasse and let GP/Knife Edge/RF know via this forum and RCU what poor support they offer to customers. I own G2 with all 5 upgrades, why should I not switch to XTR as long as I have to switch?

I was fully expecting low-cost upgrades like Reflex owners got. Makes me believe the RF folks are just software profiteers like MS.

Word of mouth is important in this fairly specialized hobby, so everyone should speak up about this.

.

Flying helis since gyros had springs.

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11-06-2004 01:11 AM  13 years agoPost 27
TerryG

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So. Daytona, FL

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Sweatum,

I can see it now:

You're in your backyard, hovering, inverted, 3 inches off the deck, and from out of nowhere, a golf ball bounces in front of you, rolls into the main blades, and is slung off at just the right angle to hit you square in the snoot!

You yell and fall to the ground. Your 9Z radio bounces out of your hands and falls off to the side. Marilynn (the wife) comes running out, sees you lying there with a bloody nose, and watches your heli bounce across the fairway as it does the chicken dance.

She starts to giggle. The giggle gives way to a chuckle, then a full-throated laugh. Oscar (the dog) starts barking and chasing your heli. The neighbors come out to see what all the commotion is about, just in time to see a duffer run over the dying remains of your heli with a golf cart. Oscar chases after the golf cart, gives up, returns to your heli and picks up the remains of a C/F main blade. He drops it in front of you, sits up, and begs you to do it all again. When you refuse, he walks over and pees on your 9Z.

Finally, to add insult to injury, the Homeowners Association fines you for littering the golf course and Hobby Services refuses to even touch your 9Z.


That's what you get for flying in your backyard.

(For those that don't know, Sweatum's back yard IS part of the golf course.)


Terry

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11-06-2004 01:27 AM  13 years agoPost 28
trioval00

rrNovice

wilkes barre pa

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now thats funny

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11-06-2004 01:55 AM  13 years agoPost 29
TerryG

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So. Daytona, FL

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Oh yeah: and the duffer is a lawyer. He sues you for a paint job because one of the blades scratched his golf cart.

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11-06-2004 02:15 AM  13 years agoPost 30
foo

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Richfield, Minnesota

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Holy crap, They want over 300 bucks for that...... Sounds a bit pricey to me.

Raptor 30 v2 / OS .32 / JR 8103 / GY-401+9253 | Raptor 50 V2 / OS .50 Hyper

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11-06-2004 03:08 AM  13 years agoPost 31
Clayman

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Richer, Manitoba, Canada

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If they don't offer MASSIVE discounts or rebates to G2 owners, I say we boycott enmasse and let GP/Knife Edge/RF know via this forum and RCU what poor support they offer to customers. I own G2 with all 5 upgrades, why should I not switch to XTR as long as I have to switch?
Now were talking, Let them know the people well stand tall and won't take this s##t.

If U Don't Fly U Don't Try

Trex 600 Pro OS50 Hyper

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11-06-2004 03:18 AM  13 years agoPost 32
Fullagas

rrKey Veteran

Michigan

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.
Thanx, Clayman.

I do want to impress on those folks that I didn't buy their product and upgrades to sit by and be rendered obsolescent overnight.

.

Flying helis since gyros had springs.

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11-06-2004 03:28 AM  13 years agoPost 33
Clayman

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Richer, Manitoba, Canada

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That sim cost me over $300.00 CAD plus add ons at $49.95 a piece and if the G3 in $300.00 USD man that's like $450.00 CAD that $1000.00 CAD in a year. It better be the best sim in the world if they want to spend that much. OR I am getting the XTR

If U Don't Fly U Don't Try

Trex 600 Pro OS50 Hyper

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11-06-2004 04:29 AM  13 years agoPost 34
Fullagas

rrKey Veteran

Michigan

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.
Here's what I sent to Hobbico, GP, RF, Knife Edge,and Tower:


"An open letter to Great Planes, RealFlight, Knife Edge, Tower, and Hobbico:

Dear Sirs,

As an early purchaser and loyal, long-time user of the RealFlight product, I was stunned and greatly upset by the news that minimal ($50.00) rebates will be made to G2 owners who decide to acquire your G3 product. Some of the information has been posted at the following web forum:

http://www.runryder.com/t139168p1/

As you'll notice on the link, many users are upset at the lack of backward compatibility with G2, the lack of helicopters until Spring '05, and virtually no rebate for the many users who have supported your simulator up to this point. As you're aware, the RealFlight sim is the most costly on the market, especially when factoring in the 5 fairly
pricey 'upgrades'. Other competitors have entered the market recently with similar products and FREE or low-cost upgrades to registered users, and I think it would be in your company's best interest to offer similar support. If necessary, I would think a fee of $25.00 for the software and USB controller for previous users would be reasonable.

I am contemplating a new flight sim and would prefer to stay with the RealFlight product due to its quality and customer support, but I'll hold off on any decision on G3 until your upgrade policy is viable. Should the minimal rebate remain for G3, I will have no choice but to switch to the company which demonstrates more loyalty to its users
via a fair upgrade policy.

Your customers have made you what you are up to this point. I urge you not to alienate us with a costly upgrade option.

Sincerely,


XXX"

Who knows, maybe if enough write in we'll make a difference.

.

Flying helis since gyros had springs.

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11-06-2004 04:38 AM  13 years agoPost 35
Clayman

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Richer, Manitoba, Canada

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Sounds goog I going to email them aswell.

And should all of u who think the same as us. If enough people come forward they will have to listen or lose out.

If U Don't Fly U Don't Try

Trex 600 Pro OS50 Hyper

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11-06-2004 08:27 AM  13 years agoPost 36
nivlek

rrProfessor

Norfolk England

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I can't really see what you are all bitchin' about, it's not like your G2 is suddenly going to stop working when G3 is available.You will still have the product that you paid for.If I buy a new car and then the manufacturer drops that model and brings out a newer version, does he provide me with an upgrade option for the new model?
I would imagine that at least 50% of the purchasers of G3 will initially be
people who have owned previous versions of realflight, so providing a cheap upgrade route would seriously affect profits and future developement could suffer as a result.

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11-06-2004 10:26 AM  13 years agoPost 37
xagent

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Centreville, VA / MHA member

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In the case of the car the manufactor does not stop supporting the previous model. In the case of software the vendor generally stops providing support for previous. Typcialy software vendoer provide lower cost upgrade paths for a combination of two of two reasona;

1. Insure current customers stay with that vender. If I have to pay full price for each new release then can concider the option of changing vendors. If I get a low cost upgrade then I probably stay with the vendor I have.

2. One of the highest costs in software is support (which includes actual user support and developing patchs to keep up with bugs, OS changes, and new types of HW). A software vendor has several options
a. Continue to support the product for the long haul (expensive)
b. Set a limit on how long the product will be supported (pisses off customers.
c. Provide a free or low cost upgrade to get as many people off the old version so they really wont care when you stop supporting it.

It should also be noted that many software vendors also provide cross upgrades. If you own a product in a specific category from another vender, they will give you a low cost path to switch.
The incremental cost for a software vendor to provide this is quite low (especialy if they do electronic delivery). Sim's are abit of a different model since thier is a hardware component to the product.

As for why KE is making everyone but the new controller for G3, my bet is has to do with the license controls embedded in the controller. I suspect that if they allow the G2 controller to activate G3 they may feel it will be harder to control unlicensed usage.

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11-06-2004 02:44 PM  13 years agoPost 38
Fullagas

rrKey Veteran

Michigan

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.
Hey nivlek,
I can't really see what you are all bitchin' about
My complaint is that RF costs too much - initially, and the upgrades, and that they don't give their users a low-cost upgrade like the manufacturer of XTR did. I purchased RF, RFDeluxe, G2 and all 5 upgrades. When I bought G2, it came with the TX interface or the serial-port Tx, no USB. That was another upgrade which came later, at which time I stopped.

If they can't come close to what others are doing, and continue to dole out upgrades at retail to existing customers, why stay with them?

.

Flying helis since gyros had springs.

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11-06-2004 03:46 PM  13 years agoPost 39
nivlek

rrProfessor

Norfolk England

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Fullagas,
I also had Realflight, which I sold on after buying Realflight Deluxe, then sold Deluxe after buying G2.My G2 is also the pre interlink version, and like youself I have all 5 upgrade disks.I agree that Realflight is an expensive purchase and for the heli only pilot the add-ons offer very little.However one proper crash will a sixty size heli will cost as much as G3, and hopefully a sim will save you from one good crash.I'll wait until the heli update is available for G3 and then depending on whether
it looks good enough I'll sell the G2 on and buy G3.I just wish that I could buy it as cheaply as you guys get it in the States
If they can't come close to what others are doing, and continue to dole out upgrades at retail to existing customers, why stay with them?
I also have XTR and Aerofly Pro with expansion pack one and am also looking forward to see what Aerofly Pro Deluxe has to offer, so if I don't think that G3 isn't value for money it's no loss to me, I just don't need it anyway.

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