Delta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet.
United is taking steps too. It will require employees seeking a seat on a plane to book it at least an hour before departure, a policy that might have prevented last Sunday's confrontation.
Those and other changes show airlines are scrambling to respond to a public-relations nightmare — the video showing airport officers violently yanking and dragging 69-year-old David Dao from his seat on a sold-out United Express flight.
Delta Air Lines is moving to make it easier to find customers willing to give up their seats. In an internal memo obtained Friday by The Associated Press, Delta said gate agents can offer up to $2,000
, up from a previous maximum of $800, and supervisors can offer up to $9,950,
up from $1,350.
United said it is reviewing its compensation policies. The airline would not disclose its current payment limit.
Other airlines said they were examining their policies. American Airlines updated its rules to say that no passenger who has boarded the plane will be removed to give the seat to someone else.http://www.chicagotribune.com/busin...0414-story.htmlWow...that means you always want to talk with the supervisors to get the big bucks.
90% of life is "showing up"