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HelicopterComputer Flight SimulatorsPhoenix › Shout out for Phoenix service
05-20-2016 03:15 PM  17 months agoPost 1
Flying Foot Doc

rrApprentice

Plm Bch Grdns, Fl USA

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It definitely pays to be a registered user. I have recently moved twice & just got a new computer. Needless to say the program disk is packed 'somewhere'. They responded quickly to my request and sent me a download to get me flying again! Yea Phoenix! Andy

Inverted IS more fun!

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10-19-2016 02:10 AM  12 months agoPost 2
Raptor3DPilot

rrKey Veteran

North Las Vegas, NV

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Hey man, how did you contact Phoenix? I just reformatted my computer and I can't find my original Phoenix installation disk. When I went to the Phoenix website, it directed me to Horizon Hobby.

Or want to forward me that email??

Remember when flying inverted that down is up and up is EXPENSIVE!

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10-20-2016 02:40 AM  12 months agoPost 3
Flying Foot Doc

rrApprentice

Plm Bch Grdns, Fl USA

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I sent my email to support@phoenix-sim.com

Hope that helps, let us know

Inverted IS more fun!

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10-20-2016 11:50 PM  12 months agoPost 4
Raptor3DPilot

rrKey Veteran

North Las Vegas, NV

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Thanks, I'll give that a shot. I got a hold of HH and they basically told me I'm out of luck and I'll have to purchase it again. Hopefully the email will work.

Remember when flying inverted that down is up and up is EXPENSIVE!

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10-21-2016 01:08 AM  12 months agoPost 5
Raptor3DPilot

rrKey Veteran

North Las Vegas, NV

My Posts: All  Forum  Topic

Wow!! I second the shout out to Phoenix!! I emailed them shortly after I replied to this thread today and I already received an email response with a link to download. So impressed!!

Remember when flying inverted that down is up and up is EXPENSIVE!

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10-31-2016 10:41 AM  11 months agoPost 6
Adey_Law

rrVeteran

Bournemouth, UK

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I dont understand why they are dont have the download on the website like AccuRC do.

the dongle is the security.

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11-01-2016 12:35 AM  11 months agoPost 7
thtoyman

rrKey Veteran

Gone ,Flying.

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why not post the link?

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11-01-2016 09:29 PM  11 months agoPost 8
BrianApp

rrVeteran

Grand Rapids, MI

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I asked them about why they don't post a public download and they said -

No, we do not officially offer the full software as a free download from our servers as we do not have the bandwidth available.

The legitimate need for a download is probably pretty small so I guess the extra expense isn't justified.

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