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HelicopterClassifieds - Vendors Testimonials Sold  whats up with Helikraft ?
02-18-2014 11:00 AM  3 years agoPost 1
cabeng

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South africa

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hi , I recently had a order go sout with Helicraft.com , after about 5 months of mails between myself and 2checkout I finally got my money back with a poor excuse from helikraft that their mail server had an issue , so I replaced the order a week back , all items were in stock but after 4 days it remained "Processing" , noe for the last 2 days it seems the helikraft site is down

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02-18-2014 12:16 PM  3 years agoPost 2
Sulim

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PL

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I have one order in Helikraft from two months.
My emails are unanswered
I have a bad feeling.

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02-18-2014 12:29 PM  3 years agoPost 3
cabeng

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South africa

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the way I finally got my funds back was by mailing fraud@2co.com , give them a go , Still waiting on an answer from them on helikrafts status though
or https://support.2co.com/deskpro/

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02-18-2014 06:10 PM  3 years agoPost 4
heli301

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newtown sq, pa, us

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got an order about a mouth ago . rotor blades came in 1 week......no problem...RON......huh

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02-20-2014 01:43 AM  3 years agoPost 5
FRANK R

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Scarborough, ontario, canada

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Never had a problem with them!... last time I ordered something was Mid Nov/2013... 50% off. I knew I have to wait few weeks as stated, and I really didn't mind cause it's winter here!...but after 2 1/2 weeks the items was shipped and arrived in a week. ... Sure enough, 3 1/2 weeks total wait was well worth it! .. Lately, their site is all screwed up, but I heard from the other forum that their site has been "HACKED"... Whether its true or not, I think the name of the owner must have been "Mr SAM TIN WONG"

Demon in ME... Kosmik = Kostme

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02-20-2014 04:01 AM  3 years agoPost 6
BENTDABOOM

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west seattle

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I almost got some stuff from'em but had 2nd thoughts, don't ask me why, just did.

CAUTION!!! politicians may be hazerdous to your well being

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02-20-2014 11:36 AM  3 years agoPost 7
cabeng

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South africa

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clearly a issue with them now , website front page half opens but thats it

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02-24-2014 07:19 AM  3 years agoPost 8
FRANK R

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Scarborough, ontario, canada

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I have a bad feeling there is definitely a big problem going on with Helikraft! ... So sad... I usually get good deals without any problems!

Demon in ME... Kosmik = Kostme

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02-24-2014 08:41 AM  3 years agoPost 9
Sulim

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They have problems with hackers. We know that.
I think, that I can publish it on to the RR, because it applies to many of us.
Private I cut

Hi,

Sorry for our late reply .

Due to continued criminal activity of hackers on our website and creation of phishing websites, our main stream provider has temporarily suspended the web store.
While we are currently resolving this with our server provider, we expect a further delay of approx 3-5 days before the site can be back up and running. We apologise for the unexpected inconvenience and look forward to response shortly.
[...]
Due to large order we have , all restock will be arrange to shipout by Customer order ID.

We will be keep you the update of your shipment once the order are ready to ship.

That's all.

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02-24-2014 06:28 PM  3 years agoPost 10
Wave

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Illinois

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Helikraft was undercutting all the online shops.

Probably some disgruntled self righteous rc folks decided to hack them to teach them a lesson.

I look forward to ordering stuff from Helikraft why they are up and running again.

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02-27-2014 02:53 AM  3 years agoPost 11
RudeRebel

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Whitby, Ontario - Canada

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Site is not opening at all anymore. Not looking good.

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02-27-2014 05:24 AM  3 years agoPost 12
FRANK R

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Scarborough, ontario, canada

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Just as I commented before, big problems going on!... It doesn't take this long to fix hacking problems. So sad... This place is either having financial problems, or the place is closed without further warnings!

Demon in ME... Kosmik = Kostme

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02-28-2014 02:11 AM  3 years agoPost 13
Corruptsector

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Upper Hutt Wellington

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I Hope it not gone under. They owe me a Trex 600N. I ordered mid November and its was still "processing" last time i looked.

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02-28-2014 03:47 AM  3 years agoPost 14
bikerflyer

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san juan capistrano, ca,USA

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Be careful if your order is close to 60 days old

hate to admit I fell for this, but I thought with Amex return protection I would be Ok. Plus they had a long history of business.

I just filed a dispute with Amex on a very large order for Align kits and loads of spares placed (and paid in advance) back in Aug 2013.

This was one of their famous weekend 50% off sales with a note on 60 day lead time. With shipping, it worked out to roughly 30% off the best pricing I could get in US. So I thought it would be worth a 60 day wait.

Around Oct when I expected the shipment they gave me a story about Align delaying their orders due to "stupid people posting about the great deals on internet and getting their local distributors upset"

I figured this was probably true so kept in touch with them via email on status until they stopped communicating with me end of Nov.

Now when I see what happened to their site, I called Amex to file the dispute.
Amex has temporarily credited me back, but they said there may be possibility that they can't get the money back as "certain industries" have a 60 day limit.

HK now have a temporary site up, but of course, my account does not work and I can no longer see my paid for order.

What's interesting is their helpdesk site is up and every email I sent them, including the ones this year, are actually showing up.
So I am holding out some hope they are not shut down and gone to Thailand to party with all our money.

I will update the forum with the resolution but wanted to let folks know that if they have orders getting close to 60 days, they are at risk even if they paid thru CC backed paypal account like I did.

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02-28-2014 03:55 AM  3 years agoPost 15
Corruptsector

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Upper Hutt Wellington

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03-02-2014 06:27 PM  3 years agoPost 16
RudeRebel

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Whitby, Ontario - Canada

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Well, when they were running, they were definitely real. At the 50% off prices, they would have certainly upset pretty much every retailer out there ... Basically exposed the true markup retailers were getting on Align stuff in particular.

If they are still alive, I would think they will honour their open orders. The question is, will Align continue to ship to them at a cost that makes 50% off profitable? If not, and there are lots of back orders, Helikraft may just fold.

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03-09-2014 06:51 PM  3 years agoPost 17
grim.the.grim

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Houston, Texas

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They are back up and alive. I placed an order Sunday night (3-2) and my package arrived this Friday (3-7). Smoking fast! And their prices are still great.

I went to: http://www.helikraft-rchelicopters.com/home.html

Their home page says:
Welcome to HeliKraft

The Website is currently under development and will be fully online shortly.

Shipping by EMS now available to over 120 destinations worldwide.
But their site is very functional and back to their quick shipping. You must redo your account. They state that due to the website hack, they decided to reset all account info. So you will have to remake your account.

I am so glad they are back up!

*** Real Pilots BEAT the air into submission! ***

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03-10-2014 08:04 AM  3 years agoPost 18
cabeng

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South africa

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Thanks , dont help much with old orders , and their prices are high now , nothing special

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03-10-2014 09:05 AM  3 years agoPost 19
l0n3i200n

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South Africa

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Don't really see Align 600 parts?
Especially the new black gear???

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03-10-2014 08:05 PM  3 years agoPost 20
Corruptsector

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Upper Hutt Wellington

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I have tried sending emails and called and left a message. Its time to try and get my money back.

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HelicopterClassifieds - Vendors Testimonials Sold  whats up with Helikraft ?
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