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12-14-2011 05:55 PM  5 years agoPost 1
minicopter

rrNovice

Vellmar/Germany

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Hello all,

as many have seen now thru a not spoken and not expected way the cooperation with Helix Hobbies will not be continued. The main business of Rael Lubner, owner of HH, is in the photo-helicopter area and when we started the cooperation with him about three years ago our helicopters were almost sold in North america as photo machines. We have always kept our foot in the hobby area (the root of all Jokers) and with the debut of the Diabolo a problem more in cooperation has occured. I was forced now two days ago to react after we have got more and more mails from concerned US customers. So it was a necessary step now(late, but not too late I hope) to go different ways, but with all heads upright. Rael with Helix Hobbies will offer a new product program.

We will try to get a good customer support temporarily managed direct from Germany. I am working on a new distribution/cooperation, my current idea is to share that on several shoulders and not only on one person. But this are only thoughts, nothing is fixed yet.
As long we will serve all orders and support from here. My target is to give modelers extreme reliable and long-living machines and a good spare and customer support. How this will work best we will see in the near future now.

Gerd Guzicki

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12-15-2011 12:53 AM  5 years agoPost 2
epc2

rrVeteran

Miami , Fl./S.Domingo.

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If you want to have A+++++ service and one of the best dist. if not the best dist. , one word:

READYHELI

epc2.

Team My Wallet.

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12-15-2011 12:58 AM  5 years agoPost 3
Jockobadger

rrApprentice

Snoqualmie, Washington USA

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You might also consider RC Aerodyne and/or Skyhunter Hobbies. I've dealt with both - especially recently - and have been delighted with the customer service. Thanks

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12-15-2011 03:26 AM  5 years agoPost 4
Jockobadger

rrApprentice

Snoqualmie, Washington USA

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I apologize to the Forum. I should not have posted on this topic as I know nothing of the issue. My only intent to was to mention firms that I have had good luck with...Not smart! Just like my ex-wife kept mentioning. Sorry about the faux pas.

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12-15-2011 02:39 PM  5 years agoPost 5
NOLONGERFLYING

rrKey Veteran

Scottsdale, AZ

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Make RH your distrubitor and your orders will skyrocket. When I head HH stopped supporting the Diablo, I put a halt on any thoughts of it until another distrubtor is brought into the United States. Although I have a TDR, the have a proven track record of ordering oversees. Best of luck

Team MyColdHardCash

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