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HelicopterOff Topics › Not so kudos to Heliproz
12-01-2011 10:48 PM  5 years agoPost 1
Peter Wales

rrElite Veteran

Orlando Fl

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I ordered 8 props for my rotor x-404 from heliproz, baulked at the shipping and placed the order with MA.

I received 8 props from Heliproz and assumed they had been extra good guys and sent them FOC.

When the ones from MA didn't arrive, I checked their tracking number, and it showed they were delivered, so I got what I paid MA for, from Heliproz, and gave Heliproz extra credit for customer service they didn't deserve.

I take it back!

Peter Wales
http://scalehelicopters.org

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12-01-2011 10:49 PM  5 years agoPost 2
JPhillips

rrVeteran

Waco, TX

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I think they're both in the same building if I'm not mistaken.

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12-01-2011 10:51 PM  5 years agoPost 3
McKrackin

rrProfessor

Lucasville,Ohio

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Let me get this straight...

You got what you paid for and your unhappy because you thought you got some free stuff out of the blue and then realized Heliproz is a distributor for MA.

Is that right?lol...

And why would Heliproz owe you any customer service when you didn't buy anything?
Customer service is for customers

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12-01-2011 10:53 PM  5 years agoPost 4
shlm

rrKey Veteran

West Chester, PA

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Really...what a pointless post.




Steven B.

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12-01-2011 11:06 PM  5 years agoPost 5
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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You need to read his other post to clarify the situation.

Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!

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12-01-2011 11:17 PM  5 years agoPost 6
McKrackin

rrProfessor

Lucasville,Ohio

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You need to read his other post to clarify the situation.
I did and it doesn't change anything.
Still whining about not getting customer service without buying anything.
Still received what he paid for.
Still bashing Heliproz when he didn't do any business with them.

How many places will respond to your complaints about shipping prices by shipping you what you want free of charge?

None

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12-01-2011 11:23 PM  5 years agoPost 7
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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You are right....as always

Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!

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12-01-2011 11:25 PM  5 years agoPost 8
McKrackin

rrProfessor

Lucasville,Ohio

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Do explain how I could be wrong here...Please.lol...

What did Heliproz do wrong?

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12-01-2011 11:58 PM  5 years agoPost 9
JOLT

rrVeteran

Baltimore, MD

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Geezus Lame

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12-02-2011 01:54 AM  5 years agoPost 10
OLROY

rrKey Veteran

Wichita Ks

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This post reminded of this

Watch at YouTube

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12-02-2011 02:15 AM  5 years agoPost 11
piranhafreak

rrVeteran

Manahawkin NJ

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im lost so whats the problem ?

Mabey one day i will actually land one of these things !!

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12-02-2011 02:44 AM  5 years agoPost 12
classic

rrElite Veteran

All over the place!

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I have no idea why my other post was deleated less then 30 seconds after I made it,

I must have hurt peter's feelings so I will tone it down a bit so here goes:

I thought your origanial complaint was about their shipping costs calculator on the web site, and they posted on RR that they had adjusted that, and apoligized for it,
Sooo,
Wow peter, your complaining about not getting something for free??

Which is worse, ignorance or apathy? I don't know and I don't care!

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12-02-2011 02:46 AM  5 years agoPost 13
Dood

rrProfessor

Wescanson

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Heliproz is a distributor for MA.
Technically, HeliWholesaler is a distributor of MA, not HeliProz.
HeliProz, HeliProz South, HeliWholesaler, Big Sky CNC and Miniature Aircraft are all owned by the same guy, Chris Nelson, owner of FlyCo.

Miniature Aircraft and HeliProz are in the same building in Billings, MT.

Either way you look at, Peter Wales, whether it said HeliProz or Miniature Aircraft on your package, it came from 2885 Farley Lane.

  ▲
▲ ▲

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12-02-2011 02:49 AM  5 years agoPost 14
Peter Wales

rrElite Veteran

Orlando Fl

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If you read my previous post concerning this matter, you would know I gave Heliproz kudos for going above and beyond in terms of good customer service for sending me the items I tried to order free. I wanted to give credit where it was due,

Now I find that they did nothing special and I wanted to tell you guys what actually happened. I was unaware that MA and Heliproz had any relationship and what they had actually done was to sell me what I had ordered.

So the extra credit I gave them for going above and beyond was undeserved, and I retracted it. But there is no point in retracting it if nobody knows, so I made a post on here.

I am sorry if this is all a bit difficult for you to understand McKrackin. Keep thinking about it, you will understand eventually.

Time to close this one down I think

Peter Wales
http://scalehelicopters.org

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12-02-2011 03:47 AM  5 years agoPost 15
mr dan

rrVeteran

Stockton Calif

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Those pranksters over there at heliproz! Imagine that.. they sold you what you ordered! LOL! crazy guys they are! I can only imagine what silly prank they will try next.. like mailing you a package that has free shipping! Man now that would be rich!

I realize what you posted at first so dont get all twisted.
I'm puzzled that by your own words, had they sent you your order for free due to a mix up , they would deserve "kudos" but now thay you realize you were charged for what you ordered, they dont deserve it?
Self intitled aren't we?

"R.I.P Roman" Citizen 0094 in the Nation

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12-02-2011 03:52 AM  5 years agoPost 16
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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Good lord guys....all he is saying is that he was wrong giving kudos to Heliproz because the thought they shipped him props for free AFTER a huge shipping charge error on their part. He is not saying they suck in any way, just that he was retracting his previous praise as they did nothing extra to deserve it.

Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!

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12-02-2011 07:29 AM  5 years agoPost 17
classic

rrElite Veteran

All over the place!

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He is not saying they suck in any way, just that he was retracting his previous praise as they did nothing extra to deserve it.
It could have been handled easily with just a phone call to them but instead he wanted to complain on a public forum about them not giving him something for free.

Besides peter,
I thought you were going to close this post after your last comment??
Time to close this one down I think

Which is worse, ignorance or apathy? I don't know and I don't care!

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12-02-2011 10:46 AM  5 years agoPost 18
the collective

rrKey Veteran

Bayside, NY, U.S.A

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Those bastards.

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12-02-2011 11:05 AM  5 years agoPost 19
Peter Wales

rrElite Veteran

Orlando Fl

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It could have been handled easily with just a phone call to them but instead he wanted to complain on a public forum about them not giving him something for free.
Jeez, you guys can read things between the lines that just don't exist.

Laughingstill and a lot of others have got it, is it so hard to understand?. I gave them credit for doing something they didn't do, so I am just trying to put the record straight.

I got what I paid for and paid for what I got, no problem. The thing that had me fooled was that I didn't get it from the people I bought it from.

Peter Wales
http://scalehelicopters.org

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12-02-2011 02:22 PM  5 years agoPost 20
Life_Nerd

rrVeteran

USA

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Yea. I don't see where Peter is doing any bashing at all. Just a level set back.

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