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Synergy R/C
Synergy E7 › My Synergy E7 and FBL Rotors Unlimited
11-28-2011 09:51 PM  5 years agoPost 1
wicked_n_raw

rrApprentice

Silver Spring,​Maryland

My Posts: All  Forum  Topic

I had a hacker motor fail on me before I even got my Synergy E7 in the air (the jury is still out on cause). Ralph at FBL rotors unlimited called me up, got the parties to be involved and a new motor is being sent out to me. The crazy part about that is I didn't even order my E7 from him. Now that is customer service! I will be ordering all of my Synergy stuff from FBL Rotors from now on!

Thank you also Aero-Model for your superb customer support!

You all are truly a great bunch of guys!!!!

regards,
Furron

Born Free, Taxed to Death
MKS Servos
Canomod Rep
Team Pulse Batteries

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11-28-2011 11:42 PM  5 years agoPost 2
Steff Giguere

rrProfessor

St-Eustache, Quebec,​Canada

My Posts: All  Forum  Topic

Yes Ralph (I will not mention his HS name because he does not advertise here) is a very classy guy, very customer oriented.

Team Synergy, Rail blades, Team Scorpion, V-Team

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11-28-2011 11:47 PM  5 years agoPost 3
Gregor99

rrElite Veteran

Western Wa

My Posts: All  Forum  Topic

Yes Ralph (I will not mention his HS name because he does not advertise here)
Ralph does advertise here. He's on the front page, very bottom in the middle.

https://rc.runryder.com/helicopter/...20x61-Home-Page

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11-29-2011 12:54 AM  5 years agoPost 4
Magneto 3D

rrNovice

Boston MA.

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I just got off the phone with Ralph great guy he really cares about customer service and made me an offer on the E-7 that was reasonable.

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11-29-2011 01:01 AM  5 years agoPost 5
HelBilly

rrNovice

Birdsboro Pa

My Posts: All  Forum  Topic

That is Crazy

Your not his customer your 2,800 miles away on the other side of the country and he has your number and calls you to solve your problem, Wow that is good customer service.

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11-29-2011 01:02 AM  5 years agoPost 6
cdrking

rrElite Veteran

Seattle

My Posts: All  Forum  Topic

Yes Ralph is one of the good guys. Glad to call him a friend too.

Jeff

To hover is divine, the alternative is rather PLANE.

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11-29-2011 01:18 AM  5 years agoPost 7
Steff Giguere

rrProfessor

St-Eustache, Quebec,​Canada

My Posts: All  Forum  Topic

Glad to know he is an advertiser, thanks for the heads up.

Team Synergy, Rail blades, Team Scorpion, V-Team

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11-29-2011 01:20 AM  5 years agoPost 8
4cyclic

rrKey Veteran

Montreal, Can. and​northern Vermont

My Posts: All  Forum  Topic

Wow, fantastic service Ralph !

Life is meaningful flying helis.

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11-29-2011 03:06 AM  5 years agoPost 9
Kevin Feil

rrVeteran

Newnan, Georgia, USA

My Posts: All  Forum  Topic

FBL Rotors Unlimited

FBL Rotors Unlimited Truly Compliments the Synergy Brand! Ralph and FBL Rotors Unlimited Add to the Momentum Matt Has Established in a Great Product and Exemplary Customer Service.

Kevin

" hollywood3160 "Team Synergy Factory Specialist, Team Futaba,Morgan Fuels, FBL RotorsUnlimited

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11-29-2011 03:20 AM  5 years agoPost 10
wicked_n_raw

rrApprentice

Silver Spring,​Maryland

My Posts: All  Forum  Topic

Yes he has!!!

Regards,
Furron

Born Free, Taxed to Death
MKS Servos
Canomod Rep
Team Pulse Batteries

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11-29-2011 04:02 AM  5 years agoPost 11
Duck Head

rrApprentice

Portland, OR USA

My Posts: All  Forum  Topic

Ralph is the man!!

Team Westside Heli
Team Tammies Hobbies

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11-29-2011 03:52 PM  5 years agoPost 12
MMA0419

rrNovice

Allentown, PA USA

My Posts: All  Forum  Topic

Picked up my E7 from Ralph last week!! He gave me an excellent deal!!

I would not hesitate to buy from him again!!

Sean

BOOM! Left hook... that just changed the fight..

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11-29-2011 06:45 PM  5 years agoPost 13
thenewguy

rrElite Veteran

Corvallis, Oregon​Where there is​liquid sunshine!

My Posts: All  Forum  Topic

I just picked up 2 more kits from Ralph. Another for me and one for my buddy. Synergy are going to be rockin at our flying field.

Thanks,
Chris

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11-29-2011 07:03 PM  5 years agoPost 14
bkervaski

rrElite Veteran

Birmingham, AL, USA

My Posts: All  Forum  Topic

Awesome! The E7 is really taking off, love it!!!

Team Synergy Factory Specialist / Scorpion / Thunder Power / Byron's Fuels

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11-30-2011 08:24 PM  5 years agoPost 15
Magneto 3D

rrNovice

Boston MA.

My Posts: All  Forum  Topic

Mine is in the mail woohoo!

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12-01-2011 06:08 PM  5 years agoPost 16
Kevin Feil

rrVeteran

Newnan, Georgia, USA

My Posts: All  Forum  Topic

E7 Shipped

My 2nd Ship will be here today!! Can't wait!

Ralph is outstanding when it comes to Customer Service. He realy goes above and way beyond! And Shipping is crazy fast! Great Company to deal with.

Kevin

" hollywood3160 "Team Synergy Factory Specialist, Team Futaba,Morgan Fuels, FBL RotorsUnlimited

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Synergy E7 › My Synergy E7 and FBL Rotors Unlimited
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