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Other › CC Phoenix Ice 120 HV BURNED !!
08-02-2011 09:37 AM  6 years agoPost 1
Turbonator

rrNovice

Randfontein,Gauteng, South Africa

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Well, it happend!

I've send a "please explain" e-mail to 'repairs@castlecreations.com' , but silence seems to be golden.

I understand that CC makes some of the best ESC units, but in view of this burned unit and blatant ignorance to my e-mail, I'll be very reluctant to get another ESC from CC.

HHH

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08-02-2011 10:45 AM  6 years agoPost 2
wrongler

rrProfessor

Brewerton, New York

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Did it happen after the post came out that said not to use them anymore?

Bill Whittaker

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08-02-2011 10:55 AM  6 years agoPost 3
Turbonator

rrNovice

Randfontein,Gauteng, South Africa

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I’m not a regular forum user. Sorry, not familiar with a thread that suggesting that I shouldn’t use it. ULR please?

If I post this Charcoal Creation .. uuh .. I mean Castle Creation in this state, will they give me another one?

HHH

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08-02-2011 10:57 AM  6 years agoPost 4
Paul Woodcock

rrElite Veteran

Dubai - United Arab Emirates

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08-02-2011 11:10 AM  6 years agoPost 5
wrongler

rrProfessor

Brewerton, New York

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If you send them the burnt one they will give you a new one.

Bill Whittaker

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08-02-2011 11:27 AM  6 years agoPost 6
Turbonator

rrNovice

Randfontein,Gauteng, South Africa

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Thanx a lot!

I’m still in the dark though… There are 2 postal addresses. One for North American customers , the other European. So what about the rest of the world ?
I reside in South Africa…….

HHH

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08-02-2011 11:34 AM  6 years agoPost 7
wrongler

rrProfessor

Brewerton, New York

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(913) 390-6939 This is their Phone number, Give them a call.

Bill Whittaker

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08-02-2011 01:27 PM  6 years agoPost 8
3Dmuse

rrApprentice

Ontario, Canada

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CC Phoenix Ice 120 HV BURNED !!

Well, it happend!

I've send a "please explain" e-mail to 'repairs@castlecreations.com' , but silence seems to be golden.

I understand that CC makes some of the best ESC units, but in view of this burned unit and blatant ignorance to my e-mail, I'll be very reluctant to get another ESC from CC.
Sorry to hear this. I'm sure they will give you another unit, but it might take a while since they are very busy at the moment addressing the problems with the 120HV:

http://www.rcgroups.com/forums/showthread.php?t=1450849
http://www.rcgroups.com/forums/showthread.php?t=1473239
https://rc.runryder.com/helicopter/t655250p1/
https://rc.runryder.com/helicopter/t654999p1/
https://rc.runryder.com/helicopter/t656252p1/

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