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HelicopterFlybarless Rotor Head SystemsOther › Helicommand Failsafe???
01-15-2011 12:23 AM  7 years agoPost 1
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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I sent 3 emails to Helicommand support Jan 10,11,12 and got NO response plus a PM through RR, WTF?

The simple question I have is, Is Helicommand working on software to add a fail safe feature for the HC3-SX unit?????

There is no fail safe right now if you are using it without a external receiver like i'am, It would be nice to be able to set the HC3 unit to cut the throttle down so just in case something goes wrong with the signal it just doesn't keep going up up and away.

The flying club where i would like to go has a rule that states "You MUST have a Fail Safe setup on your aircraft to avoid a fly away"

Thanks
Joe

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01-15-2011 06:40 AM  7 years agoPost 2
TomC

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Gold Coast, Queensland, Australia

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Joe, are you sure that this is the case? You might be 100% right but I thought that when you bound any Spektrum Rx (including satelites) that a failsafe was incorporated in this binding process. Have you actually tested this out and found differently? Thanks, I'm very interested in this issue btw.

Cheers,
TomC

Nqx,Mcpx-BL,300x,450x,500x,550x
Ion-x, 10s ,SS
TT X50E 10s, HC3-Sx

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01-15-2011 01:43 PM  7 years agoPost 3
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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Hi TomC,

I did bind with the throttle at idle( I have a gasser) and it doesn't work. I turned everything on moved the collective stick all the way up and turned the radio off and the throttle just stays where it is when the signal is lost, it does not goto the position where it was when I did the bind procedure.

I did try and move the servo by hand just to see if it was being held there and it was. There is no failsafe in the HC3-SX that's why I emailed Helicommand to see if they are going to add this feature but I have gotten NO reply.

Joe

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01-17-2011 01:08 PM  7 years agoPost 4
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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Still trying to get a hold of them, Maybe there on vaction or just don't give a Sh!T.

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01-17-2011 01:22 PM  7 years agoPost 5
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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Send a pm to Joachim HC or F1 Rocket (Danny) , they will help

Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!

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01-17-2011 01:40 PM  7 years agoPost 6
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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I did send a Pm to Danny and he wasn't sure if there working on a failsafe feature, BTW Danny has been a great help on other questions I asked him.

I also sent 2 PM's to Joachim HC and I have received no reply yet.

Emails were sent to Helicommand since Jan 10 and I have gotten no reply yet from them.

I guess I will look into a Vbar or wait for a Futaba 750 FBL unit and maybe sell HC3-SX.

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01-17-2011 02:51 PM  7 years agoPost 7
WIRLYBIRD

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CAPE TOWN / SOUTH AFRICA.

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Relax , it's been holidays . they can't be 24/7!!
Dave.

WHAT GOES UP MUST SURELY COME DOWN.

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01-17-2011 03:07 PM  7 years agoPost 8
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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Relax , it's been holidays . they can't be 24/7!!
Dave.
I'm not asking anyone to be 24/7.

I started emailing them after the holidays starting Jan 10 for a week now.

What Holidays do they have there in the middle of January??

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01-17-2011 05:20 PM  7 years agoPost 9
s2000db

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gerrards cross

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They might be at Toy fairs/exhibitions... there's a lot on internationally at this time of the year..

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01-17-2011 05:29 PM  7 years agoPost 10
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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They might be at Toy fairs/exhibitions... there's a lot on internationally at this time of the year..
I did not know that, I guess the only thing I can do is wait.

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01-18-2011 09:27 AM  7 years agoPost 11
r.lim

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Breda, The Netherlands

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quote---------------------------------------------------------
What Holidays do they have there in the middle of January??

We do have summer holiday and winter holiday. That's because we in Europa do have an average of 42 days (=8weeks) paid holidays per annum.

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01-19-2011 10:44 AM  7 years agoPost 12
DEMONjoe

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Germany

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Well, besides talking about other peoples holidays and when they have to be ( ;-) ), it took some time to check everything and I do have an answer now, which I hope is still appreciated.

What everyone out there may know, and this is what I wanted to double check before answering, is that all manufacturers of receivers have their own failsafe inside the receiver. That makes it impossible for us to add a failsafe feature, especially for a special channel, as the receiver do still output signals of course, even in failsafe mode. Which makes it impossible for us to decide whether a signal coming from a receiver is a failsafe based signal or not.

So the overall answer for now is: NO, at this time we cannot realise a feature as requested here. (not saying that we would not do it if possible)

Regards,
Joachim

CAPTRON Electronic GmbH
- bavarianDEMON/HeliCommand Support Team -

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01-19-2011 11:14 AM  7 years agoPost 13
TomC

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Gold Coast, Queensland, Australia

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Sorry, but until this issue is resolved, I will not buy one.

Cheers,
TomC

Nqx,Mcpx-BL,300x,450x,500x,550x
Ion-x, 10s ,SS
TT X50E 10s, HC3-Sx

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01-19-2011 12:53 PM  7 years agoPost 14
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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What everyone out there may know, and this is what I wanted to double check before answering, is that all manufacturers of receivers have their own failsafe inside the receiver. That makes it impossible for us to add a failsafe feature, especially for a special channel, as the receiver do still output signals of course, even in failsafe mode. Which makes it impossible for us to decide whether a signal coming from a receiver is a failsafe based signal or not.

So the overall answer for now is: NO, at this time we cannot realise a feature as requested here. (not saying that we would not do it if possible)

Regards,
Joachim
YES, your answer is very much appreciated!

I understand what you are saying about receivers having a built in failsafe and if the HC3 had a failsafe it would get confused But I'm using the HC3 unit as a receiver with 2 satalites pluged in so there is no other other receiver. The HC3 knows when the signal is lost right? So why not at least have the throttle go down to set position that the user can set in the programming software?

I think this is Very wrong by not having a failsafe it's a matter of Saftey!

I may just consider selling the unit if there are no plans correcting this problem.

Thanks
Joe

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01-19-2011 01:18 PM  7 years agoPost 15
F1 Rocket

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Melbourne, Florida USA

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Sorry, but until this issue is resolved, I will not buy one.

Cheers,
TomC
Why? This is only an issue when using satellites directly. If your application requires failsafe you can always use an external receiver as was the norm before direct satellite/S-Bus connectivity was available. Does anyone know if failsafe is available on the SK-720, V-Bar, Total G or BeastX when running on satellites?

Danny

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01-19-2011 01:29 PM  7 years agoPost 16
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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Does anyone know if failsafe is available on the SK-720, V-Bar, Total G or BeastX when running on satellites?
Actually I was told there is.

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01-19-2011 01:50 PM  7 years agoPost 17
crazzyjoe

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Grande Prairie Alberta (Where it's very slipp

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Just checked V-Bar, Total G, SK 720 and YES the throttle will return to Zero or a preset setting when using Satelites if signal is lost.

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01-19-2011 02:13 PM  7 years agoPost 18
F1 Rocket

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Melbourne, Florida USA

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Just checked V-Bar, Total G, SK 720 and YES the throttle will return to Zero when using Satelites if signal is lost.
Then there should be a way for HC to do the same. In re-reading Joachim's post he may have misunderstood your request as he refers to the signal output from the receivers. It appears that the other systems simply go to a preset position when the TX signal is lost. This is not the same as setting up a failsafe mode where the user sets the failsafe position using the TX. Let’s give Joachim a bit more time to discuss this with his folks. In the mean time you can always use an external receiver.

Danny

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01-19-2011 02:52 PM  7 years agoPost 19
crazzyjoe

rrVeteran

Grande Prairie Alberta (Where it's very slipp

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Hi Danny,

I think you maybe right I think Joachim misunderstood me. If the HC3 can be set so the throttle goes to a preset position when signal is lost that would be great!, I would just set it to goto idle so Heli will not keep flying away.

The HC3-SX is a great unit, i'm very happy with it but by adding this feature to it would make it perfect for me and I will buy another for a second gasser i'm planning to build.

Thanks

Joe

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01-19-2011 04:41 PM  7 years agoPost 20
DEMONjoe

rrApprentice

Germany

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But I'm using the HC3 unit as a receiver with 2 satalites pluged in so there is no other other receiver. The HC3 knows when the signal is lost right?
Ok, I will double check this once again, just to be sure, BUT I did not misunderstand, sorry :-) My information is (and most people think this makes a difference, but it does not) that satelites are no fully capable receivers. But it's the oposite: they are. All that is missing and needed to make them useful is a "channel splitter" for the PWM/sum signal, which either is the main receiver or a FBL unit like the HC.

But as stated above, I will double check again what others promise to do... even if this is confusing for me regarding the technical information given above ;-)

Cheers,
Joachim

CAPTRON Electronic GmbH
- bavarianDEMON/HeliCommand Support Team -

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HelicopterFlybarless Rotor Head SystemsOther › Helicommand Failsafe???
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