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HelicopterCentury Radikal G20-30 N640 Hawk Predator › No service, no parts, no flying, no fun with a Radikal
01-15-2011 11:31 PM  7 years agoPost 21
10poundlawndart

rrNovice

Peterborough, Ontario, Canada

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got some service, maybe will have some fun with the Radikal

Hi Guys,Brief update from the "novelist"

Last week (thursday) I mailed the sickly Zenoah G20EI over the border. Well, looking good, tuesday of this week got an email confirmation that the box had arrived. YEA POST OFFICE.

I checked in with Horizon Hobby's website on wednesday, using my work work order number,that they emailed to me AND the goods were with the technician.

Yesterday, I got an email stating the box had already been shipped back to me. I ranted and raved, the last week or so but at this point in time I must admit that HH is right on the money when it comes to efficeincy re: handling a box of returned goods.

WIll let you know what is in the box next week.
Thanks for your help guys. Jon.

ANybody want some of our snow & cold? special offer guys, come and get a load for free.

OH! sensing impending withdrawl my lovely wife got me an E-flight Blade CX2 for my birhtday,(NO! I refuse to GROW UP! DAMMIT!) so I would have something to chew on while waiting for the 'box in the mail'. Geez those little twin rotors work ok.

hhhhhhhhhhhmmmmmmmmmmmmmmmmmmmmmmmmmm so your gasser is hovering somewhere fifty feet or so up, a remote servo releases the electric micro-heli from between the skids, after it drops down and out of the rotor wash,,,,,,,,, your buddy flies it away and,,,,,,,,,,

it is best to remain silent and be thought a fool, than to speak up and remove all doubt

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01-16-2011 01:00 AM  7 years agoPost 22
ChrisK7

rrApprentice

Stanfield, Ore. 97875

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Outstanding, good to hear that about HH.
Hang in there, these things can be a headache once in a while but with all the GREAT guys here on these forums and their wealth of knowledge I'm sure you will get it figured out.

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01-24-2011 07:42 PM  6 years agoPost 23
oldfart

rrProfessor

Vancouver, Canada

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So any further chapters to this novel?

Phil

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01-25-2011 03:13 AM  6 years agoPost 24
10poundlawndart

rrNovice

Peterborough, Ontario, Canada

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Final chapter, HORIZON HOBBY comes through

Hello All; ZENOAH G20 EI in a RADIKAL G20 LT G10

I'm sure most of you have read the earlier posts. My frus
tration came from an engine that just wasn't destined to fly, I guess. But I never did find a red "remove before flight" tag on the engine. I mailed the engine back to Horizon Hobby, 3 days mail each way and only 3 days at HH. I was able to keep in touch re: work order by email, that is good service too.

I did not send the original carb back with the engine. Because in my frustration with it, ( a lot of alum. particles in the passages, a loose float needle screw etc.,) I disposed of the carb.

I wrote a detailed letter to the service dept. as to the issues I had with the engine. I also contacted them and requested a carb, which I offered to pay for. I have now installed the engine, complete with brand new carb,AND spark plug. Horizon Hobby also put a new crankshaft in it, and apparently new crankcase as well. The engine starts darn near first crank hot or cold, I'm breaking it in, a bit of a rough idle but that is ok for now.

My earlier calls to them I had some dissapointments, possibly a new hire on the phones? That is now done, I don't care.

BUT, what I do really care about is that HORIZON HOBBY repaired the engine, AND gave me a new carb and plug at no cost.

I'm writng to HH with a letter to express my complete satisfaction in the end.

I'm really impressed now with the service, simply, I could not have asked for any better service. Too bad that my earlier engine hard starting problems caused damage to the Radikal's frames. Frustrations here and many many weeks lost with engine issues could have been eliminated if there was some one to call for help.

Thanks also to the many readers here that wrote to offer help, much appreciated. The wealth of knowledge available on here makes the hobby enjoyable, I tip my hat to the contributors.

Now, I ask, why is it that now I am ready to rack up some hovering time that it is averageing -20 to -28 degress? F OR C doesn't matter it is cold either way. Jon.

it is best to remain silent and be thought a fool, than to speak up and remove all doubt

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01-25-2011 01:53 PM  6 years agoPost 25
al_voisine

rrNovice

Grand Falls, New Brunswick, Canada

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Glad to hear that everything turned out OK.

It will warm up and then you'll be flying ...eventually

Fly safe.

AL

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01-25-2011 01:56 PM  6 years agoPost 26
reddragon

rrElite Veteran

Brooklyn, N.Y.

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Also glad to hear that all is well.

From the looks of things Canada was warmer than it was here in the New England area for the last few days. For the life of me I can't figure that one out.

Wayne - Fly it like you stole it! You're in good hands with Runryder!

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02-19-2011 02:36 AM  6 years agoPost 27
10poundlawndart

rrNovice

Peterborough, Ontario, Canada

My Posts: All  Forum  Topic

No service, no parts, no flying, no fun with a Radikal

The subject title is now incorrect!!!!!

Hello All;
You may have read my last post, that all is well here with my Radikal G20. I have sent a letter of thanks to Horizon Hobby for the fanatastic service to my G20 engine. Thanks also to you guys on here who helped me along the way. (stand and take a bow facing the screen)

In hindsight, I had a lot of spare time between engine frustrations, to really carefully go over every nut, bolt and screw. That was time well spent. I do not own any planks, and have had NO guidance in this hobby except what I had read on the net and of course here. Some of you have personally helped me along the way, that is appreciated. Nice in this day and age that a total stranger will take a minute or two to write. There are no heli pilots around here, so I fly on my own, cautious and carefull, trust me. I guess I am writing this post, again to say thanks, as I now have 4 tanks through the rebuilt engine, not a lot, I know, but can you believe this?????? I can hover the darn thing. Keeping it in about a 6' dia. circle, 2' to3 ' off the frozen ground. Crash costs so far,?????? one set of tail blades and a snapped tail rotor shaft, somebody left a large chunk of ice in the parking lot, where (IT) wanted to land (HARD TAIL FIN DOWN FIRST) DOOOOHHHH I hear A LOT of you LAUGHING, go ahead, but I am happy as heck to have got this far. Thank-you again, Jon, Peterborugh.

OH! who wrote the rule that the only screws that will come loose during flight never to be found again, are the same type that you do not have any spares of? STUPID RULE

it is best to remain silent and be thought a fool, than to speak up and remove all doubt

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02-19-2011 04:19 AM  6 years agoPost 28
Gearhead

rrMaster

Vt

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I guess it was a good idea to send that Engine into Horizon

Jim
Buzz Buzz Buzz

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HelicopterCentury Radikal G20-30 N640 Hawk Predator › No service, no parts, no flying, no fun with a Radikal
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