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HelicopterMain Discussion › Grand RC Customer Service????
12-31-2009 03:59 PM  7 years agoPost 1
easternav

rrApprentice

Chocowinity, NC - USA

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Was Just Wondering how many RR members have had problems with Grand RC Customer Service? I live here on the east coast and it seems to take for ever for shipping. I order other stuff for the west coast all the time and can have it in half the time it takes Grand RC.

It's Been awhile sense I have order from them. So the other day was needing some parts but no one had every thing I needed. So I tried Grand RC what do you know they had every thing i needed. So I try to log in to place my order and it keeps telling me wrong password. So I did the forgot password thing and still had no luck. I then sent them a email asking for some help. They have yet to reply. I guess to or three days went by and I desided to call them. Not sure what the guys name was but He told me that my account was blocked and could not give me a reason why. He also said that he had forward the email I sent him to the corp. office. and they should reply with in a few days.

Sounds like a bunch of B.S. To me. Any how got my stuff from
A Main Hobbies and still have not heard back from Grand RC.

Just make's me wonder how a company like this can stay in business.

OK glad I got that off of my chest.

I do not even care if they call me back now.

I WILL NEVER BUY FROM GRAND RC AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

est. 2006

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12-31-2009 04:06 PM  7 years agoPost 2
Brokenlink

rrElite Veteran

Oakdale

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Sounds like you maybe pissed them off in the past.
I WILL NEVER BUY FROM GRAND RC AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kinda seems like they won't let you buy anyways.Kind of like saying I QUIT after you have been fired

Jamie Griffith

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12-31-2009 04:13 PM  7 years agoPost 3
easternav

rrApprentice

Chocowinity, NC - USA

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LOL it does seem that way. But I dont think I have done anything to piss them off. one of the guys at the flying field has had a few words with them. Wonder if they got me mixed up with him?

I have spoke with them of the phone a few times but I have never been rude to them in any way...

est. 2006

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12-31-2009 04:18 PM  7 years agoPost 4
Brokenlink

rrElite Veteran

Oakdale

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Wonder if they got me mixed up with him?
That's possible,someone could have brought your name into a heated discussion and added your 2 cents worth without you knowing.

Jamie Griffith

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HelicopterMain Discussion › Grand RC Customer Service????
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