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HelicopterCentury Radikal G20-30 N640 Hawk Predator › Defect in manufacturing.
10-19-2009 10:19 PM  8 years agoPost 1
Dilbeck

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Springdale Arkansas

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I just got 2 new feathering shafts from Heli World to keep the old Hawk up and going for my 19 yr old son. The smaller washers in both packages are to small to go over the shaft!! The larger ones fit no problem. I recall having this same problem some time ago and just drilled them out. What a PITA!!! Maybe Im just not licking right.

Clint

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10-19-2009 11:35 PM  8 years agoPost 2
imnxtc

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BC.Canada

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The small washers are not supposed to go over the shaft. They fit over the threads, to the inside, and act as the thrust washers, riding against the inner race of the outer radial bearing. The larger ones go to the outside, against the locknut.

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10-19-2009 11:37 PM  8 years agoPost 3
jb_turner

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USA

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JB "Do a SEARCH" Turner

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10-20-2009 12:12 AM  8 years agoPost 4
Blade_Master1

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Canada

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lol
imnxtc knows it

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10-20-2009 01:20 AM  8 years agoPost 5
Dilbeck

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Springdale Arkansas

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Sorry, I should have said they wont fit over the threads!!!

Clint

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10-20-2009 02:08 AM  8 years agoPost 6
Blade_Master1

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Canada

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nope never had that prob
must be a bad run let them know they'll send you new ones

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10-20-2009 03:00 AM  8 years agoPost 7
Dilbeck

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Springdale Arkansas

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Interesting, I ran across this same problem over a year ago. IVE Converted everything over to the raven boom and head but thought I would set my son up with a nice Hawk I had setting around to get him started. I will call Century in the morning and ask them to get a fresh package from stock and see what they come up with and report back. The part shows 6 washers from the century site but my pack only cantained 4.

Clint

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10-20-2009 06:17 PM  8 years agoPost 8
imnxtc

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BC.Canada

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I just opened a spare spindle package I have and all is well with it.

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10-20-2009 10:30 PM  8 years agoPost 9
Dilbeck

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Springdale Arkansas

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Turns out after futher investigation, these 2 spare feathering shafts were new in the package but were over 2 years old. I have converted my 2 hawks to raven heads and forgot how long its been using a hawk feathering shaft as i was building it for my son and must have had these parts for, well forever!! So long story short these feathering shaft packages are over 2 years old and must have been a problem back then not now. So my post may have jumped the gun a little. Must have been a problem back then!!

Clint

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10-20-2009 11:07 PM  8 years agoPost 10
Century Heli

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CA. USA

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Hello Dilbeck. Sorry about the problem you had with your feathering shafts. Even though they are 2 years old, we still stand behind our products. Please PM us your name and address and we'll get you 2 new sets.

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10-21-2009 02:23 AM  8 years agoPost 11
Dilbeck

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Springdale Arkansas

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Thanks Century, You now have my information, Once again thanks for standing behind your products.

Clint

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11-04-2009 02:53 AM  8 years agoPost 12
Dilbeck

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Springdale Arkansas

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Well lets see, Im still waiting!!

Clint

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11-04-2009 07:06 PM  8 years agoPost 13
MotorRotor

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BC.Canada

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Sounds like you are dealing with Heli-World.

Ron Lund or my local hobby shop here in Canada would have had you looked after ASAP.

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11-04-2009 07:40 PM  8 years agoPost 14
oldfart

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Vancouver, Canada

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Maybe they sent it out and the shipper screwed up...who knows.

I know they had a massive computer failure about the middle of November (still wasn't up yesterday), so that might have been a reason.

Did you give them a call on their toll free line?

I would suggest you do, and ask for Paul, you will probably get satisfaction that way.

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11-04-2009 09:44 PM  8 years agoPost 15
Dilbeck

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Springdale Arkansas

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Got an answer. Lost in the mail!!!

Clint

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11-05-2009 01:03 AM  8 years agoPost 16
Gearhead

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Vt

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MotorRotor,,

I think it's rather great of Century to replace parts "free" after 2 years, it's not Century fault they got lost in the shipping..

Jim
Buzz Buzz Buzz

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11-10-2009 01:17 AM  8 years agoPost 17
Dilbeck

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Springdale Arkansas

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Update. Got my parts from Century in the mail. Thanks, and everything fits. Giddy-up!!

Clint

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HelicopterCentury Radikal G20-30 N640 Hawk Predator › Defect in manufacturing.
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