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HelicopterMain Discussion › Repairs by Kontronikusa.com
09-02-2009 10:26 PM  8 years agoPost 1
cub2000

rrVeteran

Massachusetts

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Has anybody got your Kontronik ESC or other Kontronik products serviced by Kontronikusa.com? When I cruised through the contact page, it's actually hobbyservices.com. The form to fill out for repair service, when I look at, doesn't even mention "Kontronik" brand in the list.

Thanks in advance.

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09-02-2009 10:41 PM  8 years agoPost 2
Ronald Thomas

rrMaster

Gainesville, Fl, USA

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That is the correct place. I sent a DOA Jive 100LV there and they are replacing it.......Ron

Team MikadoUSA 480XXTreme, 550SX, 600SX, 700XXTreme, 800XXTreme!!

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09-03-2009 03:23 AM  8 years agoPost 3
erict

rrApprentice

Ct

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i sent a fried esc back to kontronik germany. they fixed it up, updated the software and sent it back. I got a bill in the mail.
Took about 2 weeks.

eric

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09-03-2009 03:59 AM  8 years agoPost 4
cub2000

rrVeteran

Massachusetts

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erict,

You sent it all the way to Germany because you didn't know it could get fixed by Kontronikusa.com?

To laughingstill, thank you! I'll do the same thing. Problem is, I'm not sure if they have my exactly model in stock or not. But I'll cross my fingers.

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09-03-2009 04:11 AM  8 years agoPost 5
erict

rrApprentice

Ct

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copy of email from kontronikusa.com

Thank you for your email,

We have not been informed of any software upgrades for the Jazz ESC's but we are able to find some information on http://www.kontronik.com/ which talks about upgrades for the Jive ESC's. I would recommend contacting Kontroniks directly at info@kontronik.com to see if there is an upgrade your ESC may require.

Should you have any further questions or concerns, please do not hesitate to contact us at this email address. (Please be sure to copy all previous emails into any future questions.) You can also reach our product support technical team at 217-398-8970, or via fax at 217-398-7721.

Thanks Again,
James W.
Product Support Technician
PS9018

I contacted info@kontronik.com and they took care of me quite quickly.

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09-03-2009 04:12 AM  8 years agoPost 6
laddy

rrVeteran

Midland Texas

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Funny you ask this.
I received an email from Tower today and it said close out with all Kontronik items on it. I would think they will not stock or work on them any longer.

Texas

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09-03-2009 04:12 AM  8 years agoPost 7
BJames111

rrElite Veteran

San Diego, California

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HobbyServices does Futaba, OS, and Kontronik. Any of the brands that that great planes is the exclusive distributor for I believe.

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09-03-2009 06:35 AM  8 years agoPost 8
Furyous

rrVeteran

Detroit, Michigan

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They are probably closing out the version 5 software units, since all of the new escs are version 6.

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