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HelicopterAlignT-REX 700N › Align 91 HZ........problem solved!
06-04-2009 07:09 PM  8 years agoPost 21
cdrking

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Seattle

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Although there was a time that you could send an engine in under warranty and expect to get it back without charge I've found that recently it seems more likely you will be charged for engine repairs unless you can prove that it was a manufacturing defect
I think this hits the nail on the head. I think it has to do with the economy.

I really think people are totally misrepresenting the OS engine warranty on this thread. Hobby Services's warranty and services far exceed the other brand. I know a guy who sent his OS 50 engine(s) in several times and they repaired it for free, I think they finally cut him off. I don't know the specifics but IMO that's darn good service. I have personally sent engines in that I destroyed and I was honest with them (Hobby Services) and they repaired it for free.

rcnut, my comments are not directed at your situation. You may indeed be entitled to a free repair, I don't know.

For example, if you run your engine lean why should Hobby Services/OS be responsible for the repair?

Jeff

To hover is divine, the alternative is rather PLANE.

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06-04-2009 07:27 PM  8 years agoPost 22
Sam2b

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Tacoma, WA

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Today what are several examples of what the warranty does cover? Hardly a misrepresentation, today's standards appear to be very different than what hobbyists have enjoyed in the past.

_Sam B_

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06-04-2009 07:30 PM  8 years agoPost 23
rcnut

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Rockford, Illinois

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cdrking,

I totally agree with you. If I did run my engines lean, how could I expect any repair service to warranty it.

But no, I don't run my engines lean, makes no sense to do so. The down time totally sucks!

I'm very picky about my heli's, I keep them clean after a flying session, check over everything befoe and after a flying session.

You can ask Coronal, I'm very anal about my heli builds and setups. When I finish with a heli, the blades are perfectly tracked and the trims MIGHT be one or 2 clicks off.

In my earlier day (about 20 years ago), it took me awhile to learn about motors, and one great person at the flying field took the time to teach me the how's and why's (ABC's) of motors. After that, I rarely run an engine lean.

I've had them go lean, due to a bad fuel lines, fod in the tank, leaking muffler pressure, loose head (that will never happen again!), etc.

Team Miniature Aircraft
"I love the smell of Nitro in the morning!"
...Citizen 654!

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06-04-2009 07:42 PM  8 years agoPost 24
rcnut

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Rockford, Illinois

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Heli Wholesalers stepped up and helped me out. The people at Heli Wholesaler, Heliproz, and Heliproz South (Ron's) are great people to work with. I've spent many hours asking about different product before purchasing, and not once was I hurried to make a decision. And the best part, they stand behind their product, 100%.

And as Jeff stated;
HeliWholesaler or its dealers including Heliproz, Ron's and many others are covered under a warranty by us. So now you have the support. What else is there? No need for remorse.
There is support / warranty for the Align motors, and my problem was solved.

While the motor was running, it ran great. Had plenty of power and ran smooth, with a bit of throaty authority (muscle engine!). The Align 91 HZ is a bit louder, deeper sound, then the O.S. 91 SZH.

Thanks Jeff! You Da man!!!

Team Miniature Aircraft
"I love the smell of Nitro in the morning!"
...Citizen 654!

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HelicopterAlignT-REX 700N › Align 91 HZ........problem solved!
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