RunRyder RC
 2  Topic Subscribe
WATCH
 1 page 605 views POST REPLY
Scorpion Power Scorpion Power
HelicopterOff Topics › XP registry help please...RE:dvd rom
12-11-2008 08:48 AM  8 years agoPost 1
what_the_helli

rrKey Veteran

cookeville, tn USA

My Posts: All  Forum  Topic

SO I got this virus "resycled/autorun.inf/boot.com" that apparently attacked my registry and my dvd rom will not work in XP but will work during the boot up process... took 3 hours to get rid of the virus. I finally had to find it and point the software there and it got it a piece at a time with 3 separate scans what a pain!....

When I go to device manager I get this
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I removed it from the device manager and rebooted same error

rebooted to safe mode removed it from the device manager and rebooted same error

PS I know just enough to get around in REGEDIT and be dangerous

Pss I was on AVG but have bought panda and as soon as I get the rom back on-line I'll install it

I put the fun in dysFUNctional :)
Team KBDD & Funding by TnPrintMasters.com

PM  EMAIL  GALLERY  Attn:RR  Quote
12-11-2008 02:19 PM  8 years agoPost 2
Seablade

rrKey Veteran

earth

My Posts: All  Forum  Topic

try this in Safe Mode
-START
-Programs
-Accessories
-System Tools
-System Restore
and choose a "Restore date" 2 weeks or so before you had the problem and see if it will restore it back to working condition.

Have you got the original XP installation disk? There is a Recovery function on it.

"Vini, Vidi, Velcro"

PM  EMAIL  GALLERY  Attn:RR  Quote
12-11-2008 02:42 PM  8 years agoPost 3
lheinemann

rrNovice

ID, USA

My Posts: All  Forum  Topic

Go to Start Run regedit:

Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete Upper and Lower Filters (one or both of them might not be present there)

Also do this with any CurrentControlSet00x folders that may exist.
Reboot the system

Please consider making a restore point in windows before running that just in case. Don't delete ANY other keys besides those two.

Also:

Go to Device Manager
Click the + next to the IDE controllers section.
Double-click the appropriate IDE channel. (Secondary if your hard drive is IDE, possibly Primary if your hard drive is SATA)
In the IDE Channel Properties window, under the Advanced Settings tab, verify that the transfer mode is set to DMA, if available.
Click the OK button to save the change. At this point, you may need to restart for the change to become active.

PM  EMAIL  HOMEPAGE  Attn:RR  Quote
12-11-2008 08:05 PM  8 years agoPost 4
what_the_helli

rrKey Veteran

cookeville, tn USA

My Posts: All  Forum  Topic

lheinemann

well that didn't work. now I can't log in to windows cause the mouse won't work. I thought I could just use the keyboard "tab" & "space" and such but no dice not even when I boot to safe mode. D@mn the luck...

there were 24 of the keys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

I deleted all the upper and lower filters only
there were only a hand full of them in all 24 keys
I did the same for controlset001 and 002

any other Ideas... I am really going to have to look for my xp pro disc now...lol

I put the fun in dysFUNctional :)
Team KBDD & Funding by TnPrintMasters.com

PM  EMAIL  GALLERY  Attn:RR  Quote
12-12-2008 01:07 AM  8 years agoPost 5
lheinemann

rrNovice

ID, USA

My Posts: All  Forum  Topic

helli check your PMs I am terribly sorry that it worked out that way but if you look online, those steps were perfectly valid steps. Also there are a lot of keys that start with 4D3Exxx but there should only have been one that ended with 965. My only thought is that if there were more than one xxxx965 key then something was royally wrong in XP to begin with. I've worked as a Dell server Enterprise tech for many years so this is the kind of stuff I do every day but that doesn't help you much. I won't make any more suggestions but didn't want you to think I f**ked up your system from incompetence.

PM  EMAIL  HOMEPAGE  Attn:RR  Quote
12-12-2008 01:43 AM  8 years agoPost 6
Double Springs

rrApprentice

Cookeville, TN

My Posts: All  Forum  Topic

Time to format and start over, just did my other laptop this weekend, only took a couple hours to load all of the updates, good as new now!

Do or Do Not, There is No Try

PM  EMAIL  GALLERY  Attn:RR  Quote
12-12-2008 03:13 AM  8 years agoPost 7
Fastsrt

rrVeteran

Lebanon, Tn

My Posts: All  Forum  Topic

Easier fix........buy a new pc. They are cheap enough now it makes them almost disposable.

PM  EMAIL  GALLERY  Attn:RR  Quote
12-12-2008 08:31 PM  8 years agoPost 8
what_the_helli

rrKey Veteran

cookeville, tn USA

My Posts: All  Forum  Topic

I in no way hold any bad feelings towards you lheinemann. Actually I appreciate your attempt to help me. Thank you!

I knew full well what the consequences of “playing” with REGEDIT were. Anyone willing to get into the registry should know what could happen!

I agree its time to reinstall. I have got xp back up now, BUT its a mess! I am getting all my data off to a external HD and will reinstall

I would get a new laptop but mine has a bunch of video and memory upgrades for gaming, it is pretty bas a$$ for last years model so it would not be cheap to replace! of course it would only be a 1/3 to 1/2 of what I gave for it now

I put the fun in dysFUNctional :)
Team KBDD & Funding by TnPrintMasters.com

PM  EMAIL  GALLERY  Attn:RR  Quote
12-13-2008 08:07 AM  8 years agoPost 9
Seablade

rrKey Veteran

earth

My Posts: All  Forum  Topic

whatever you wind up doing.
it is not a bad idea to reformat and partition your hard drive to have a C:\, D:\, E:| etc., etc.

this allows you to have the C:\ OP System as the Operating system only with the programs your using.
Save everything you do one of the other drives through the "options" in the programs.

the end result is that you may lose the operating system at some point and have to do a drastic reformat to solve the problem, but everything you've got saved on another drive will still be there.

With the size of the drives out there today having everything on one drive doesn't make sense to me because the average user's hard drive is going to be so cluttered with files that it just becomes disorganized.
Partitioning makes the separate drives into usable "file cabinets".
Been doing this for years and never lost any info.

"Vini, Vidi, Velcro"

PM  EMAIL  GALLERY  Attn:RR  Quote
12-14-2008 02:56 AM  8 years agoPost 10
what_the_helli

rrKey Veteran

cookeville, tn USA

My Posts: All  Forum  Topic

ok its all better. I just reinstalled XP Pro over the old install. No data loss. and good as new!

I appreciate all the help!

I put the fun in dysFUNctional :)
Team KBDD & Funding by TnPrintMasters.com

PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 605 views POST REPLY
Scorpion Power Scorpion Power
HelicopterOff Topics › XP registry help please...RE:dvd rom
 Print TOPIC  Make Suggestion 

 2  Topic Subscribe

Wednesday, October 18 - 6:37 am - Copyright © 2000-2017 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online