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HelicopterOff Topics › K-Mart sells Craftsman tools, but won't honor the​warranty? What a CROCK!
08-13-2007 04:02 AM  10 years agoPost 21
GyroFreak

rrProfessor

Orlando Florida​...28N 81W

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gonna jam it in someones rear-end, right?
"The B*tch".
Man, you guys need to get a better attitude before you have a corenary. The world isn't here just for you.

I think about the hereafter. I go somewhere to get something, then wonder what I'm here after ?

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08-13-2007 05:09 PM  10 years agoPost 22
1stPlace

rrApprentice

Ohio USA

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Craftsman tools are great for weekend mechanics. As a shop owner, I won't let my mechanics use any Craftsman tools except for sockets and wrenches. Other than those two items, Craftsman tools are junk. They result in lost productivity when a screwdriver slips and rounds off screw heads, or a ratchet wrench breaks. Their swivel sockets fail without warning, usually resulting in injury. I don't need the additional headaches caused by cheap crappy tools.

If you want the best tools, the best customer service and the best selection, there is only one choice, Snap On

True, their tools are more expensive... OK, A lot more expensive! But, they are second to none in quality, They have the largest selection of tools. Best of all, the customer service is stellar! If a Snap On tool brakes, all it takes is one phone call. Usually, the tool is replaced free of charge within three days.

I can't forget to mention that Snap On shows up every week and personally repairs or replaces any tools that are worn out or broken. He also keeps us up to date on the latest and greatest offerings from Snap On.... Expensive, YES! Worth every penny? You bet

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08-13-2007 06:49 PM  10 years agoPost 23
Dood

rrProfessor

Wescanson

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Snap-On

Some guy was explaining to me not too long ago,
that with Snap-On, all your warrenty repair/ replacement, etc, can only be done with the Snap-On guy you bought it from.

For example, if your local Snap-On guy moves to a different state, you best keep in touch with him, otherwise you are SOL.

I don't know how true this is, if it holds any water or not.

To stay on topic though, KmArt sucks.

  ▲
▲ ▲

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08-13-2007 07:02 PM  10 years agoPost 24
1stPlace

rrApprentice

Ohio USA

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if your local Snap-On guy moves to a different state, you best keep in touch with him, otherwise you are SOL.
Not true at all. Just last week, I found a Snap On ratchet wrench in a T-hanger. It had been laying on gravel for so long that it was an un-useable ball of rust! I presented it to my Snap On salesman. He threw it in the "broken tools" box and handed me a brand new wrench that costs $80.00! No questions asked... One more reason I loves my Snap On tools

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08-13-2007 11:19 PM  10 years agoPost 25
airman02

rrApprentice

Southern Illinois

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Snap-On is great!!! They also have a great student program if you are in school.

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08-15-2007 04:08 AM  10 years agoPost 26
Jimmi

rrKey Veteran

Southern Ca. U.S.A.

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The argument is simple k mark wants to sell craftman, so when you you wanna turn in your craftman tools they refer you to sears. I say thats bull**** and I don't wanna hear about mazda and ford or apples to oranges. Its a simple argument and nothing more. Have you seen the newest craftman tools, the chroming is pathetic I know cause I own some Then look at snap on and its as good as it gets Jimmi

A computer once beat me at chess, but it was no match for me at kick boxing

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08-15-2007 03:43 PM  10 years agoPost 27
MooneyDriver

rrVeteran

Kent, Ohio

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How Sears bought Craftsman

They wanted to own the brand, so they put in a huge order. Crafstman went into massive debt to build a new plant to meet the demand and guess what? Sears cancelled the order. The company went under and Sears bought it for pennies on the dollar. Another American success story!

Hey man, why does my lipo get bigger every time I charge it?

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08-15-2007 05:44 PM  10 years agoPost 28
BJames111

rrElite Veteran

San Diego,​California

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in San Diego, they actually chaned one of the K-Marts to a "sears essentials" WOnder what would happen there?

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08-15-2007 07:59 PM  10 years agoPost 29
jb_turner

rrElite Veteran

USA

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*Some* Craftsman, Kobalt and Snap On tools come from the same assembly line... not sure about Home Depots house brand though.

JB "Do a SEARCH" Turner

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08-15-2007 08:21 PM  10 years agoPost 30
RayJayJohnsonJr

rrKey Veteran

Midwest

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They wanted to own the brand, so they put in a huge order. Crafstman went into massive debt to build a new plant to meet the demand and guess what? Sears cancelled the order. The company went under and Sears bought it for pennies on the dollar. Another American success story!
Hmmm... Hadn't heard that one before, but I wouldn't doubt it. This is all I could find on how Sears got Craftsman.

http://owwm.com/MfgIndex/Detail.asp?ID=222

"Historians do know the origin of the Craftsman brand name. In 1927, Sears hired Arthur Barrows to head the company's Hardware Department. Barrows knew hardware and wanted to create a brand name for Sears hardware that distinguished it from other manufacturers. Barrows liked the name Craftsman used by the Marion-Craftsman Tool Company and offered Marion-Craftsman a reported $500.00 for the rights to use the Craftsman name on Sears products.

"When Sears promoted Barrows to West Coast Manager, he hired Tom Dunlap to take over the hardware department. Dunlap immediately upgraded the quality of the tools. He threw out all the big, clumsy, cheap, cast-iron hammers and wrenches, and the soft screwdrivers that were hangovers from the days when farmers were the company's biggest customers. Dunlap recognized that America had moved into the automobile age and that Sears needed a line of high quality tools to meet this new demand.

"Tom Dunlap understood the pride a good mechanic had in their tools and how most mechanics meticulously cleaned their tools at the end of each day. He decided to improve the look of Craftsman tools by adding chrome plate to improve the finish, color, and trim on wrenches and sockets, and high impact plastic handles on screwdrivers. Dunlap's old boss, Arthur Barrows did not think it made sense to chrome plate a tool that someone would "slug the hell out of" when using, but Dunlap's persistence paid off and sales of chrome plated tools increased six times the next year. Craftsman full polish wrenches quickly became popular with mechanics because they were reliable, looked good, and were easy to clean."

Don't know which story is right, if either of them are.

-Mark

There, their and they're. It's really that simple.

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08-15-2007 08:38 PM  10 years agoPost 31
SilverEagle2

rrNovice

Utah

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not sure about Home Depots house brand though
I was told by a Home Depot associate in tools that I could exchange my Craftsman tools for Husky as they were made in the same plant. He did however state that Huskys cannot be exchanged for Craftsman.

I asked, are you sure. He said absolutly. Apparently, due to the same manufacture but the many more home depot stores, Husky is willing to do the trade to get a greater hold on the people that do not want to travel all over to the nearest Sears when they can just go down the street to get to a Home Depot.

He may have been blowing "smoke" though.

Wait..what!?!?! No, that can't be!

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08-15-2007 11:08 PM  10 years agoPost 32
1stPlace

rrApprentice

Ohio USA

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*Some* Craftsman, Kobalt and Snap On tools come from the same assembly line
That is not true. Craftsman, Mac, Proto, SuperKrome(SK) and Husky are made by Stanley, and are mostly made in China. They are also made from cheap Chinese steel. That is why Craftsman wrenches say "Forged in the USA" Whereas Snap On wrenches say "Made in the USA" Snap On hand tools are manufactured in Snap On and Wright factories in the US using US steel.

Kobalt? The agreement between Snap On, Lowes and Kobalt in wich Snap On manufactured some Kobalt wrenches went away about the time that Walmart bought into Lowes. Kobalt is just cheap junk now.

Snap On does sell Blue Point tools, wich are much cheaper than Snap On tools. Blue Point tools are mostly manufactured in China. The quality is reflected in the price.

The bottom line is, if a hand tool says "Snap On" on it, it is manufactured by Snap On.

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08-15-2007 11:19 PM  10 years agoPost 33
jb_turner

rrElite Veteran

USA

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I said *some* but not all share the same assembly line. *corrected*

JB "Do a SEARCH" Turner

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08-15-2007 11:34 PM  10 years agoPost 34
1stPlace

rrApprentice

Ohio USA

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08-16-2007 12:45 AM  10 years agoPost 35
ShuttleJock

rrNovice

Norman, Oklahoma

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Where's the SERVICE in our service based economy??? We are just China's Bit@%.

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HelicopterOff Topics › K-Mart sells Craftsman tools, but won't honor the​warranty? What a CROCK!
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