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HelicopterComputer Flight SimulatorsPhoenix › Phoenix Interface
01-27-2007 02:08 AM  10 years agoPost 1
MikeInMobile

rrElite Veteran

Mobile, Alabama

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Well, got my copy of Phoenix today, and the interface lasted for a whole whopping 45 seconds before it gave up the ghost. The interface now doesn't see channels 1 and 6 from the transmitter. I know that it is the interface since I have tried 3 different transmitters with the interface, 2 JR, and 1 Futaba .... exact same symptoms on all of the transmitters!

Hopefully, Tower will take care of the problem in short order!

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01-27-2007 11:25 AM  10 years agoPost 2
Synergy

rrApprentice

Bristol

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Mike - if all the other channels work perfectly under the Your Transmitter menu then it is pretty unlikely that the interface is faulty - are you absolutely sure that when you calibrated:

- You didn't have idle-up or throttle-hold (or both) active

- You centred the throttle instead of having it at the idle position when asked to centre all stick/sliders/etc

I would try the calibration once more with those points in mind, and if still no joy then pop an e-mail off to support@phoenix-sim.com - they're usually very on the ball.

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01-27-2007 01:03 PM  10 years agoPost 3
Wmacky

rrNovice

Middleburg Fl. USA

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Try this, unplug the dongle from the computer, then plug it back in while the computer is on. Usb ports acts strange compared to the other ports. My transmitter battery died, and I lost a few channels on the sim even after recharging. The port had to be reintialized for the dongle to start working again. I was shocked! It's like windows settings for the port got hosed? The dongle had to be "found" again by Windows!

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01-27-2007 04:17 PM  10 years agoPost 4
MikeInMobile

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Mobile, Alabama

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The same transmitters ALL work properly with both Reflex and Realflight. The affected channels only have two states, FULL ON and FULL OFF. The channel numbers never change, although Futaba uses different channel assignments for functions. I have tried the unplug / replug operation and the symptoms do not change. I have also tried a different USB port (I have both on-board and PCI USB adapter systems .... no difference. On the dedicated simulator radio, I have no mixing setup whatsoever. I have also disabled the throttle hold functionality in the radio as a troubleshooting step.

The interface worked correctly for about 45 seconds and then changed it's behaviour. I have also tried a cold boot of the computer. The target machine is an Athlon XP 4400 X2 with 2Gb of main memory, and a GeForce 7800 GS Over-clocked Video card.

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01-27-2007 09:32 PM  10 years agoPost 5
hawkeye4077

rrApprentice

Planet earth

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I hade the same problem with the channel 3 (only on or off), re-calibrating the tx solve my problem.

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01-27-2007 09:48 PM  10 years agoPost 6
MikeInMobile

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Mobile, Alabama

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Solved the problem ...... there was a cold solder joint inside of the interface. Now everything works correctly!

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HelicopterComputer Flight SimulatorsPhoenix › Phoenix Interface
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