Has anyone noticed problems with .tiff files not being able to load on some computers not running photoshop? sometimes i get customers that can't read the tiff files i send on the disk. maybe i am not saving these in the most compatible format? I usually end up sending these customers another disk with jpegs just so they can see the files, and they give their advertising company the tiff files....

thanks
Dan

www.skypiximaging.com

My guess would be that they just don't have a .tiff viewer, or a viewer associated with .tiffs.

I have seen many pc's that had nothing installed that would read .tiffs.

Dan,
You could send both on the same disk. Maybe separate them into respective folders (TIF, JPG). Just a thought.

How were they trying to view the TIFs?

Tony

I've had different labs with this same problem.
You might have to drop them into 8 bit and save without LZW compression.

(Providing they have an application that will read a tif)

Cheers,
Jeff Scholl
GravityShots.com

Most computers can read .tiffs, windows picture and fax viewer can view them, just takes a while to load larger files. Also in Photoshop, you can save a file with layers as a .tiff, something you never used to be able to do. So make sure your image is flattened before saving. I suggest as said above, to create a folder on the CD for each different file type you wish to provide the client.

Sounds like a compression issue

As jeff mentioned, dont use any compression when saving to TIFF if you want others to use it.

TIFF also has multiple pages in the format, dont use them.

Cheers

rvv.com.au

I have had issues when saving JPG's in "lossless jpg" format. Lab could not read them. I think the lossless JPG is very similar to tiff, only 8 bit rather than 16 bit???

Good software should open anything as long as the extension is recognized.

Chris

Good software should open anything as long as the extension is recognized.

A very good point.

I agree.