RunRyder RC
 7  Topic Subscribe
WATCH
 4 pages [ <<    <     1     ( 2 )     3      4     NEXT    >> ] 3743 views TOPIC CLOSED
Scorpion Power Scorpion Power
HelicopterBergen R/C Helicopters › Parts....does any one eles sell them?
03-09-2006 05:33 AM  11 years agoPost 21
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

So where do you get the idea that all of the other helis on the market have replacement parts sold by other people for cheap?
When I had my MA Ion I called MA for parts all the time and they tols me buy them for a dealer because the are cheaper. Thats what I meant.

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 05:37 AM  11 years agoPost 22
Malorie

rrElite Veteran

Paw squared, MI

My Posts: All  Forum  Topic

So you are talking about dealerships. Well, If the Bergen parts went through a dealer, they would be more expensive. Most mfgs. are willing to take a big hit to move volume.

So let me ask this, and I'm sure Chris is currious as well. And I'm asking you so that it's here where those that are PM'ing you can see it, not to put you (50feet) on the spot. Why on earth would they PM you instead of talking to Bergen about it? YOU can't fix anything for them. Chris is the only one that can if it's a tolerance issue or whatever, so talk to Cris. What good does it do to whisper in the shadows? How does that fix anything? It can only make things worse.

PM Chris!!!!!!
If you don't want to talk to him, PM ME!!!!! I'll be more than happy to play go-between.

Malorie

Hey Chris, you forgot to give credit to those flying in the Masters. And the guy who was considered the second best in the world, Clive. I'm OK but he was AWSOME!!!!

Life's a journey, NOT a destination.

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 05:41 AM  11 years agoPost 23
rtrickyjr

rrVeteran

Drumore, PA (SW of Quarryville)

My Posts: All  Forum  Topic

Good for you, Chris

I've not seen or heard from anyone unsatisfied with their Bergens, and when I first started with them, I had a million questions on here, and yet no one ever pm'd me negative stuff on pricing or parts. I wonder if it isn't just someone who had a bad experience the first time out with theirs.

At any rate, he's not happy, so he needs to move on. What ya selling? Anything cheap that's bergen?

What do you normally fly? The Bergen is really a tough machine, and will take alot of punishment, but none of the shaft drives can do tail touches without incident. Why not spring for the gears and shaft, I promise you it will be money well spent.


-Rick-

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 05:42 AM  11 years agoPost 24
Chris Bergen

rrElite Veteran

cassopolis, MI USA

My Posts: All  Forum  Topic

Yes, that would be true. Ever wonder why?

Check out the RETAIL price at MA. Now find the STREET price. big difference.

You want to talk about pricing? How do you think thay can offer such a discount to the dealers, and STILL make a profit?

Do I make a profit? I sure hope so, or I need to close the doors, and I will NOT apologize for making that profit.

What do you think my time is worth? I'm here, trying to answer your questions. Isn't that worth something$$??

Chris D. Bergen

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 06:02 AM  11 years agoPost 25
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

Pro....

Some one paid to fly Bergen heli's in competition..

As for not flying something you cant afford to crash.. No arguments from me on that... What I dont get is why whe some one questions why Company B's part cost twice that of company MA's parts it is assumed they cant afford it?

It seem to me like these guys dont care that there was a part 1766 in the manual that contained 2 gears that is now gone. And if someone said you have to buy the whole gear box because it was put together to assure... bla,bla,bla they would fork over $2-300 with out any questions.

They said you guys would react like this...

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 06:08 AM  11 years agoPost 26
Malorie

rrElite Veteran

Paw squared, MI

My Posts: All  Forum  Topic

Who is "THEY"? "THEY" are welcome to PM me if "THEY" don't want to talk to Chris. Otherwise "THEY" have some sort of agenda other than a problem with something.

There is only one company I know of that PAYS a pilot, and that's JR. EVERY other pilot out there is getting some sort of deal on parts or free parts.

So please redefine your definition of Pro pilot.

I am on the same deal with Bergen that most of the top dogs are on with their respective companys. Probably better than most. Much appretiated too Chris.

OH, and who said anything about making you buy something "$2-300" when you were after something 10 times less?

Life's a journey, NOT a destination.

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 06:10 AM  11 years agoPost 27
fitenfyr

rrProfessor

Port Orchard, Washington

My Posts: All  Forum  Topic

Ok you want an honest out in the open "complaint" about Bergen.
Here you go.

I flat gave up on an Intrepid Gasser. I have built a ton of great helicopters over the past 5 years. Hirobo, Minature Aircraft, Thunder Tiger, Vario, Mikado, and some others I am sure.

The Bergen beat me. Yep got tired of chasing problems with it and I put it on the shelf for a Vario.

You know what I did after a few months and having a nice flying Vario Benzin to sooth the nerves....

I got ahold of Chris and asked him to take a look at it for me. Well basically to completely go through the machine and figure out what I was apparently doing wrong or exercise the demons from the machine.

His answer...Box it up and send it out. I will get too it soon as I get a few others finished up.

Now I REALLY like my Minature Aircraft helicopters, but if I asked Tim Schoonered or one of the other great support people at MA to re-build my helicopter I would probably get a bill after it was done. IF they would even have time to do it.
I pick up the phone and call for some support though and I will get my question answered.
Minature Aircraft has a lot of parts mass produced out of the country. Then they box them up in neat kits and sell them in large quantities to a lot of happy consumers (well unless you got an open tailbox on a Spectra. ).

Bergen makes a hand built for all practical purposes machined helicopter.
They back it up with some of the best if not the best phone and electronic support I have ever seen.
That is 100% the reason why I bought new electronics for it and am going to spend the $$$ to ship it back in a week or so.
I just couldn't see letting it go for peanuts because so many people like plastic fantastics or the "in" helicopter.
Oh I have had my fair share of tail issues and gear stripping just like the rest of us, but when that helicopter was flying righ it was FLYING RIGHT!

So my advice to you....
If you don't like the price of the parts or the issues with the tail or the fact all these people have told you they are no good then sell it and be done with it.
You are never going to be happy with a Bergen helicopter.

How was that for honest and open?

Hey Chris how frustrated was I the last time we talked on the phone?

Jason Stiffey
Fly Fast....Live Slow...

PM  EMAIL  HOMEPAGE  GALLERY  Attn:RR
03-09-2006 06:18 AM  11 years agoPost 28
Chris Bergen

rrElite Veteran

cassopolis, MI USA

My Posts: All  Forum  Topic

No, I do not HAVE to pay someone to fly our birds. We do have Sponsored Pilots and Field Reps. There are not many PAID pilots out there, contrary to popular belief.

I haven't assumed you couldn't afford it monetary wise. But it's obviously an issue or we wouldn't be hashing this out.

Of course THEY did, they probably pulled the same stunt and got the same response.

But THEY are too scared to post openly, got no cojones, I guess.

I also guess that you, and THEY, haven't read what I and others have posted concerning the question YOU posed about the prices at Bergen.

You have been given the reasons and facts on why the gears you need cost $31.95 (not the $50 that you alluded to). Does that not answer your query and reason for posting?

Chris D. Bergen

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 06:25 AM  11 years agoPost 29
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

Who said I was not happy...

Im not even compaining about you making a profit...

Am I hitting a nerve? Are you taking this personally? Are you trying to use a jedi mind trick to get me to post who said what in my PM?

I see like 10 Bergens for sale in the classfied now that dont seem to be moving. A couple weeks ago I posted mine for sale to see what the value truly was and I could not give it away. There is nothing wrong with been loyal but dont think a couple of shot are going to get me running with my tail between my legs.

I didnt start this thread as a poke a bergen. Like I said I got this heli for amost free and that the only reason I have it. I have owned almost every brand but a robbe. So I can argue that these are nice they are not the best but like I said I didnt come here for that.

If its going to turn into a flame fest I will close the thread and end it now. If we can keep it civil I dont mind continuing.

I said I meant $40..

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 06:42 AM  11 years agoPost 30
Chris Bergen

rrElite Veteran

cassopolis, MI USA

My Posts: All  Forum  Topic

I have been accused before of taking it personally, and after thinking about it, Yup, I do take it personally.

I take it personally when someone has difficulties assembling one of our birds, I take it personally when someone crashes and we are trying to figure out why, so it doesn't happen again, I take it personally when a package is lost in the mail and this person was hoping to fly this weekend. It's called taking responsibility to fix a problem, whether it's a customer's problem or a Bergen R/C problem.

I take it personally because I see my job as making sure that you can keep flying your helicopter on Sunday afternoon. That means that I have to keep parts on the shelf and not waiting for them to come from China or wherever they come from (like some companies), that I have to be available to answer the phone at any time of day to help a customer who may be having difficulties, though they may be in Australia.

I take it personally because I have put a lot into this company to make it succeed, and unfortunately that success PI$$ES some people off, so they play little games with PM's instead of being a man and standing up.

At the very least, you haven't run off, YET, that's your choice. No one wants you to run off, we would rather meet up at a funfly and show off some smackdown with a helicopter.

This thread IS a poke, otherwise "THEY" would not have been sending you PM's. Think about it.

Chris D. Bergen

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 12:18 PM  11 years agoPost 31
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

Mal...

I you get free stuff from a company like helis and gear you been paid just not with money buy a thousand dollar helicopter.

and as for the forced to pay $2-300 your beening forced to pay $32 for a bunch of parts you dont need. There was a set of gear that cost less im sure but some one said drop that part and make them buy this if they was to fix that problem. why not leave the option there for someone who doesnt was or need the othe part.

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 12:26 PM  11 years agoPost 32
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

From what I have seen Bergen is a Great company...

I not arguing that at all... In the one getting hopped on for asking why anyone should have to pay for parts they dont need.

Like I said I like the heli I love the CS...

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 12:58 PM  11 years agoPost 33
Chris Bergen

rrElite Veteran

cassopolis, MI USA

My Posts: All  Forum  Topic

And it was explained to you why you need the "extra" parts, you just didn't like the answer.

Shall I quote it for the third time?

"So you understand why it's sold as a set, the gear is turned down to fit in the bearing ON THE SHAFT, as an assy, to guarantee that it is running true.

Nothing worse than a gear that wobbles.........

It's also impoertant to replace the gears as a set, you may have damaged the opposite gear, unknowingly, and can't see the fracture.

At least until you go fly it again, then that gear let's go, and you get to do this all over again"

It was changed to the assy with shaft for a reason, because someone else had trouble with a gear that didn't run true on their original shaft. These gears are MOLDED originaly. Molded gears are IMPERFECT. We install them ONTO A SHAFT, PIN THEM, SETSCREW THEM, THEN MACHINE THEM. Now I KNOW that a shaft and gear that spins up to appx 8,000 RPM runs true.

Simple, right.

Chris D. Bergen

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 12:58 PM  11 years agoPost 34
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

plastic fantastics

Some one said that in the PM... Is that a term used by Bergen owners or did I miss the a new word?

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 01:01 PM  11 years agoPost 35
50feet

rrKey Veteran

Wilmington, Delaware

My Posts: All  Forum  Topic

And the President can explain why gas prices are so high...

That doesnt mean the US is going to shut up and not voice there opinion. Got to got to work now...I have a Bergen to support

Youtube BigballVlogs

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 01:05 PM  11 years agoPost 36
Malorie

rrElite Veteran

Paw squared, MI

My Posts: All  Forum  Topic

Every part in the wharehouse, every nut bolt setscrew bearing or even parts that belong in an assembly, have part numbers. Even parts that need machining done to them before they can be sold. Does that mean that they can be bough individually, no. It is just a number so that it can be found on the shelf and put with the rest of the parts in that assembly.

Those gears were NEVER sold individually as has been stated a handful of times now. There are good reasons they are not sold individually (read the answers that have already been given). It has nothing to do with FORCING you to buy something you don't need.

So if you only break one blade, are you going to jump on the forums and start a thread about how the blade manufacturers are just trying to dig deeper into your wallet by selling you two blades when you only need one? I see no difference in starting a thread like that and this one.

You are making a mountain out of a molehill here.

Life's a journey, NOT a destination.

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 01:11 PM  11 years agoPost 37
Chris Bergen

rrElite Veteran

cassopolis, MI USA

My Posts: All  Forum  Topic

I believe "plastic fantastics" are a generic term. No idea who coined it, what's your point?

You're certainly welcome to your opinion, what you posted was a question and an accusation.

Both were answered, I believe.

Chris D. Bergen

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 01:26 PM  11 years agoPost 38
Malorie

rrElite Veteran

Paw squared, MI

My Posts: All  Forum  Topic

And a loving term at that.

It is used to describe a catagory of helicopter that is mostly plastic and tend to fly well hence the two words used together "plastic" and "fantastic".

Life's a journey, NOT a destination.

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 01:48 PM  11 years agoPost 39
v22chap

rrKey Veteran

Granger, Indiana

My Posts: All  Forum  Topic

Man got busy at work and today I see all the fun I have missed.
There was a set of gear that cost less im sure but some one said drop that part and make them buy this if they was to fix that problem. why not leave the option there for someone who doesnt was or need the othe part.
50 feet
You know I feel your pain as I bought a lot of parts on helis in the past that also sold things as a unit ,,and they had no excuse and wouldn't talk about it either ,and want to do is make money and I still have a lot of those parts around.

The point I see here is what my wife calls ..."you get more flys with honey than vinagar."I have owned Bergen's for many yrs before I came on board to be their what can be screwed up by the general public tester and have had a lot of used parts and seperate parts ,,,sold and given to me ,,because I could barely afford what I needed ...BUT I DIDN'T COME ON A PUBLIC FORUM LAMBASTING THEM for a part that I felt was not needed . Instead I called Larry or Chris and told them my position and talked it over with them ...like you can do with them so easy and presto I had the part I needed ,but also with a no guarantee along with it.

The other problem is the fact that if you got the one gear you need and the thing blew apart again ,,,you would still be on here lambasting Bergen for not telling you that you needed to buy the gear as a unit so as not to have a problem....... TRUST ,,,,, it all boils down to trust the company you have purchased a bird from to tell you the truth about what you need and don't need.They have been with the bird a whole lot longer than you have . You have been told time and time again why and still argue that you know what is right ....who the H--- are you that you are an expert in the helicopter production industry anyhow??????

Some people you just can't please Chris and the others fly 2nd best I guess.
just my opionionated 2 cents. and yes I get paid to fly and say this ...matter of fact I got my salary doubled from last yr.

2X 0 is still 000000000000

Larry C ----------Bergen R/C helicopters

PM  EMAIL  GALLERY  Attn:RR
03-09-2006 02:21 PM  11 years agoPost 40
Gary Travis

rrVeteran

Utah

My Posts: All  Forum  Topic

Bergen

I was sitting back on this and not throwing my two cents in but it is now time. There are helicopters out there that are cheaper to buy and repair. If that is what you are looking for then so be it. If you want Bergen quality and service then expect a price difference when comparing them with mass produced machines.
As far as sponsored pilots not flying Bergen that statement is incorrect, I am one!! Sponsored pilots most of the time get a break on parts and helicopters, when you compare this break or discount to the expenses of the pilot to get to all of the events and to help customers out you will find that he spends far more than he gets period.
I havee been yto Bergen many times and have seen first hand what it takes to make these kits. Chris and Larry and all at Bergen put a lot of work into these for not much reward. I still don't see any of them getting rich. What I do see is people that eat breath and sleep helicopters. Also people who spend countless hrs tryng to help there customers.
Also you mentioned the Bergens for sale on the forums let's take that number and compare itto others you will find it quite lower. I have two of my Bergens up for sale, why, because my60 and 50 do not get flown that much so it is time to turn them into bigger machines. And yes they will be Bergens!!
Gary Travis

Bergen R/C Helicopters Duralite Batteries DJI Innovations Magnum Fuels Wren Turbinesl

PM  EMAIL  GALLERY  Attn:RR
WATCH
 4 pages [ <<    <     1     ( 2 )     3      4     NEXT    >> ] 3743 views TOPIC CLOSED
Scorpion Power Scorpion Power
HelicopterBergen R/C Helicopters › Parts....does any one eles sell them?
 Print TOPIC  Make Suggestion 

 7  Topic Subscribe

Sunday, October 22 - 1:55 am - Copyright © 2000-2017 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online