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HelicopterAerial Photography and Video › LCD disclaimer to customers
03-07-2006 02:31 PM  11 years agoPost 1
aambrose

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Pana, IL

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As a general rule, I think most of us realize that photos look different when displayed on LCD computer screens vs. CRT computer screens.

We (our business) do all of our editing on a calibrated CRT, but when the same photos are displayed on our notebook or a customer's LCD, they look...well...not as nice. Do any of you explain this to your customers or do you do anything special to handle this? If so, what do you do? Sometimes I feel like it may sound like I'm making excuses for the quality of the photos.

Just curious.
Thank you!


Tony

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03-07-2006 02:34 PM  11 years agoPost 2
z11355

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New England

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you can try to explain it or add a section to the contract/disclaimer
regarding 'color fidelity' blah blah blah.

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03-07-2006 03:21 PM  11 years agoPost 3
microcars

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chicago-land

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any actual complaints?

reason I ask is that people get used to THEIR monitor, whatever it may be and ANY photos they view from ANY source will be the same for them.

I am always astounded at how crappy some people's monitors are, but they don't seem to care or at least they are not aware because they don't really have anything to compare it with.

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03-07-2006 03:43 PM  11 years agoPost 4
aambrose

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Pana, IL

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Good points.

True, some people's monitors seem to have really poor displays either by design or by their own settings. I see this everyday with my co-workers and how some of them have their monitors set.

The difficult part is trying to explain to customers that our photos would look better if they had a better display (or better settings) without actually saying that!

No actual complaints but sometimes I sense that some customers feel this way and I know the images look better on our CRT. Sometimes I feel they arent as impressed by an image because of how they view it on their monitor, and this may be the determining factor as to whether they decide to purchase a print or not. In other words, they may think it will look the same in print as it does on their monitor.

Thanks!


Tony

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