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HelicopterMain Discussion › Real Flight Help - Please
10-20-2004 12:36 PM  13 years agoPost 1
gaanel

rrApprentice

Greenville, SC

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Hello,
I have installed the Real Flight on my computer but when I go to run real flight I get a message that my I-Controller is not connected.
I can go into the Control Panel Screen and into gaming devices and check the controller and all functions work correctly. However, when I go into the Real Flight Trouble shooting section, my 3D Graphics work, the 3D sound works, but the I-Controller does not work. But it does say it is connected.
Is it possible I have an incorrect driver for my USB port? I have two USB ports and I have tried them both. I have run other things through these ports with no problems.
Any help would be well appreciated.

Thanks,

Gary

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10-20-2004 12:39 PM  13 years agoPost 2
webbhost

rrKey Veteran

england - Leicester

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try contacting RFSUPPORT@hobbico.com

They can sometimes take a while to respond, but they get there eventually.

meh

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10-20-2004 01:12 PM  13 years agoPost 3
govman

rrNovice

East Coast Canada

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Real Flight

Gaanel I had the same problem on my computor.I contacted the tec line and tryed what they said, no luck.Finally i just reinstalled Windows and puff it worked.I think it had to load drivers for USB .I tryd just loading drivers but that didnt work.Go a head just copy over Windows it will work.Let us know how you made out.

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10-20-2004 02:39 PM  13 years agoPost 4
gaanel

rrApprentice

Greenville, SC

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Hello again,
Yes, I tried connected during install and not connected during install. Nothing seems to work. Someone did mention (at work) that since I have windows 98 SE, that maybe my USB port is a version 1.0 and that might not work with this controller.
I am not sure, I sent an e-mail to rfsupport@realflight.com but they have not responded yet.
Thanks,
Gary

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10-20-2004 03:12 PM  13 years agoPost 5
Drunk Monk

rrProfessor

Preston, UK

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On 98 once the drivers are in for the usb devices that's it they are in, whether they work or not. Try going in to windows in safe mode, without the controller connected, then control panel, system and device manager and remove all the usb devices and controllers. When you reboot, windows will redetect the drivers and reinstall them, this time install G2 without the controller connected and see what happens.


Stephen

I only open my mouth to change feet.....

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10-20-2004 03:34 PM  13 years agoPost 6
gaanel

rrApprentice

Greenville, SC

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Thanks,
Will try that.
Gary

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10-20-2004 05:34 PM  13 years agoPost 7
rckrzy1

rrElite Veteran

Hurst Texas

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seen this before, REMOVE all controllers, then plug it in and restart G2,
it should auto calibrate I think. Also make sure in G2 it is selected for USB not a game controller.



Wildcat Fuels

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10-20-2004 05:44 PM  13 years agoPost 8
alonafuta

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Los Angeles, CA

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reinstall it,

Happened to me before, just uninstall it and reinstall it, follow the instructions for the installation.

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10-20-2004 05:53 PM  13 years agoPost 9
gaanel

rrApprentice

Greenville, SC

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I will continue to try. I have uninstalled and reinstalled quite a few times. I will try it with controller connected and without controller connected again. I also went to the website and found some good info.
I will let you guys know what worked.

Also, can you get into it without the controller? I just want to see how it looks. It will not let me in without the controller connected. Can I run it off the keyboard for testing?

Thanks,
Gary

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10-20-2004 07:33 PM  13 years agoPost 10
gaanel

rrApprentice

Greenville, SC

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Yes, I do need to upgrade. However, I am stretching the edge of the envelope now with my money. I had to do the 3 payment plan for the Real Flight software. I actually need to get a new computer too.
Thanks for the tips.
Gary

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10-20-2004 07:48 PM  13 years agoPost 11
BC Don

rrElite Veteran

Calgary, AB Canada

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Hmmmm, win98 machine. I'm wondering whether that is even worth attempting to set up. What's the minimum recommended machine (O/S, MHz and memory) for RealFlight?

Got Money? Send it to me, I'm a Heli Addict.

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10-20-2004 11:01 PM  13 years agoPost 12
alonafuta

rrNovice

Los Angeles, CA

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Do you have enough hard drive space?

I’m reading the minimum requirements as I type these words, you shouldn't have problems installing it on OS98 (though I do recommend you upgrade to win2000) make sure you have enough hard drive space (500mb min)

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10-21-2004 02:03 PM  13 years agoPost 13
gaanel

rrApprentice

Greenville, SC

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Info

I tried all kinds of things last night.
Yes, the Win 98 SE is listed as working with Real Flight.
I have tons of hard drive space.
I only have 125 RAM.
I have a decent video card.
The problem just seems to be in my USB ports.
I does not want to communicate with it.
Bummer.
Gary

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10-21-2004 05:39 PM  13 years agoPost 14
gaanel

rrApprentice

Greenville, SC

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Hello,
They are mother board ports and my mother is old. This is a P2 with MMX 300 mhz.
Gary

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10-21-2004 05:43 PM  13 years agoPost 15
webbhost

rrKey Veteran

england - Leicester

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i doubt this is problem but may be worth a try. Try find a USB2.0 card for your computer. Also check your drivers are updated on http://windowsupdate.microsoft.com

By the sounds of it your controller drivers may be fine, but the usb drivers may be old. Take a look in windows update and update your computer.

meh

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